Casa Nou

Hotels
8 (818 reviews)
Culiacan Culiacán 66 , Mexico City , mx

Facilities

Non-smoking rooms
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Private check-in/check-out
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly Service
Clean Environment
Great Location
Cons:
Slow WiFi
Limited Room Size
Poor Amenities

Categories

Cleanliness
8.14
Positive remarks about cleanliness mentioned in several reviews.
Service
8.61
Consistently praised as friendly and helpful across multiple reviews.
Location
8.65
Highlighted as a strong point in several reviews as well-located.
Room Quality
7.6
Mixed sentiments; some rooms considered small and issues with windows.
Amenities
7.13
Concerns about internet, ventilation, and lack of kitchen supplies.
Value for Money
7.59
Comments indicate varying opinions on value for the price paid.
Food and Beverage
8.14
No specific feedback noted; thus 'Standard quality for this hotel tier'.
Overall Experience
8.11
Mostly positive experiences, with some specific issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:59

Property Description

Convenient Location
Casa Nou is ideally located in Mexico City, just a short distance from iconic landmarks such as The Angel of Independence and Chapultepec Castle.

Modern Amenities
Guests can enjoy the convenience of free WiFi, a 24-hour front desk, and a concierge service during their stay at this 3-star hotel. The rooms are equipped with a flat-screen TV, ensuring entertainment options for all.

Nearby Attractions
Explore the nearby attractions including Chapultepec Forest and the National Museum of Anthropology, offering a glimpse into Mexico's rich history and culture.

Book now to experience the perfect blend of comfort and convenience at Casa Nou in Mexico City.

Important information:

Payment must be made prior to arrival using a payment link after making a reservation, the property will contact guests with more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 818 reviews
Cleanliness: 8.14
Service: 8.61
Location: 8.65
Room Quality: 7.6
Amenities: 7.13
Value for Money: 7.59
Food and Beverage: 8.14
Overall Experience: 8.11
M
Marine solo_traveller fr
10
2026-04-16 via Nuitee
M
Miguel solo_traveller mx
6
Excelente ubicación, una experiencia que deja que desear
Pros:

La ubicación es extraordinaria. Es lo que más vale la pena de todo lo que ofrece este hotel y las chicas del servicio de limpieza al cuarto son súper amables.

Cons:

Hay varias cosas, las enlisto para que se más sencillo:
1. los enrejados que se tienen para salir/entrar del elevador y para llegar a algunas habitaciones está muy poco iluminado y los escalones no están señalizados, no es recomendable para personas mayores o con problemas de vista
2. el espacio que tiene el sanitario a los lados en la habitación 104 es muy pequeño, es incómodo usar el sanitario
3. La luz que está sobre la cama en la habitación 104, se apaga y se prende sin previo aviso, seguramente tiene un falso contacto o alguna otra falla
4. La mesa de mármol que está en el comedor está manchada y se ve sucia, habría que pulirla
5. La persona que cubre la recepción el domingo, una persona mayor, no tiene actitud de servicio, y aunque no es grosero, ni nada por el estilo, sus gestos y su habla no están alineados con el servicio al cliente
6. el clima o aore acondicionado que tiene la habitación 104, es ruidosísimo, y como la habiración no tiene más que una ventana muy pequeña, el calor se concentra, deberían de invertir en un mini split en las habitaciones que tienen ese problema
7. deberían de tener una apmplia gama de acuerdos comerciales con restaurantes a la redonda, no solo para recomendarlos, sino para recibir atención especial para sus huéspedes.

2026-04-15 via Nuitee
J
jessica solo_traveller mx
9
2026-04-13 via Nuitee
R
Raghav couple us
1
Horrible - do not choose
Pros:

Nothing

Cons:

The air conditioner nor the fan worked at any point. There was a seepage / dampness issue in the room. None of the power ports worked. Pillows were meant for space

2026-04-11 via Nuitee
F
Francisco Benjamin solo_traveller mx
1
Sketchy vibes.
2026-04-08 via Nuitee
A
Anibal solo_traveller mx
8
Pros:

La cama cómoda, ubicación, y decoración.

Cons:

Se encharcaba el agua al bañarme, tienen que destapar el caño

2026-04-07 via Nuitee
V
Valverde couple mx
8
Limpio, cómodo y bien ubicado.
Pros:

La ubicación

Cons:

El lobby

2026-04-07 via Nuitee
M
Maksim solo_traveller us
7
Cons:

No late checkout

2026-04-06 via Nuitee
G
Gonzalez Rosas couple mx
10
2026-04-06 via Nuitee
G
Gonzalez solo_traveller mx
10
2026-03-31 via Nuitee
G
Gonzalez solo_traveller mx
10
2026-03-31 via Nuitee
M
Maru couple mx
10
Pros:

Limpieza y comodidad

Cons:

Luego no había espejo completo

2026-03-30 via Nuitee
S
scott solo_traveller fr
1
2026-03-29 via Nuitee
I
Ivana couple ch
10
2026-03-29 via Nuitee
P
Paul solo_traveller gb
1
Do NOT stay here if you want to sleep - noise was awful.
Pros:

Location good

Cons:

It's impossible to sleep properly here. There's a terrible noise from the lift which penetrates the walls and wakes you with a mechanical din right through the night. I asked to change my room, but receptionist told me nearly every room was next to the lift shaft so would be the same.

2026-03-26 via Nuitee
G
Garza couple mx
7
Experiencia
Pros:

Ubicación y limpieza

Cons:

Que tenías que timbrar para que te abrieran

2026-03-21 via Nuitee
D
Diaz Hernandez solo_traveller mx
7
2026-03-14 via Nuitee
C
Celmo solo_traveller mx
10
2026-03-12 via Nuitee
E
Enrique couple us
10
2026-03-05 via Nuitee
M
mauro couple nl
5
Het was oké.
Pros:

De locatie was erg goed.

Cons:

Erg onbeschofte meneer bij de balie die bleef bellen voor 8 minuten terwijl wij wilden in checken. En erg gehorig op de gang. Er werdt muziek gedraaid door mensen boven ons waardoor wij wakker gehouden werden.

2026-03-04 via Nuitee