Hotel Gilbert

Hotels
8.5 (178 reviews)
Calle Amado Nervo 37 , Mexico City , mx

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Ironing service
Hot tub/Jacuzzi
Private check-in/check-out
Shuttle service (additional charge)
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Affordable rates
Cons:
Unsanitary conditions
Internet issues
Limited amenities

Categories

Cleanliness
7.71
There are mentions of bugs and poor hygiene, affecting the score.
Service
9.68
Multiple reviews mention friendly and attentive staff.
Location
9.72
Many positive comments about the location being central and convenient.
Room Quality
8.17
Some rooms are small and have issues, but others are spacious and clean.
Amenities
7.7
Lacks some basic amenities like a mini-fridge and reliable Wi-Fi.
Value for Money
9.16
Generally regarded as fair for the price considering its economical nature.
Food and Beverage
6.71
No food service and some mention of a lack of options.
Overall Experience
9.18
Overall satisfaction with a couple of major concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 06:52

Property Description

Modern Comfort and Convenience

Step into Hotel Gilbert, a gem in the heart of Santa Maria la Ribera, Mexico City. Enjoy the convenience of free WiFi, room service, and a 24-hour front desk. Relax in our hot tub or take advantage of our concierge service for a truly luxurious stay.

Entertainment at Your Fingertips

Each room at Hotel Gilbert is equipped with a flat-screen TV with satellite channels, ensuring you stay entertained during your visit. Unwind in a private bathroom with complimentary toiletries after a day of exploring the nearby attractions such as Museo de Memoria y Tolerancia and Museo de Arte Popular.

Prime Location for Explorers

Located just a stone's throw away from The Museum of Fine Arts and The Angel of Independence, Hotel Gilbert is the perfect base for avid explorers. With Benito Juarez International Airport a short drive away, your adventure in Mexico City starts the moment you land.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.5
Based on 178 reviews
Cleanliness: 7.71
Service: 9.68
Location: 9.72
Room Quality: 8.17
Amenities: 7.7
Value for Money: 9.16
Food and Beverage: 6.71
Overall Experience: 9.18
G
Gladys • family_with_children • mx
3
X
Pros:

.

Cons:

.

2026-04-24 • via Nuitee
J
José García • solo_traveller • mx
8
Bien
Pros:

La ubicación, muy cerca del lugar al que iba visitar

Cons:

En general para el costo está bien y solo fue dos noches. Solo estuve el tiempo que dormía. Así que cumplió. Obviamente si queremos confort, va a costar.

2026-04-23 • via Nuitee
N
Noemi • couple • es
6
2026-04-21 • via Nuitee
O
Osmar • couple • mx
1
Pros:

Nada

Cons:

Ni me hicieron la reservación tontos

2026-04-20 • via Nuitee
F
Fernando • solo_traveller • mx
10
Pros:

La ubicación

Cons:

En realidad está muy bien, ubicación, lugares para comer, en fin de lo mejor.

2026-04-18 • via Nuitee
I
I. • solo_traveller • us
3
Ok if you can sleep next to a highway
Pros:

Nice bed. Spacious room.

Cons:

Extreme noise coming from the street. Not a place to sleep unless you are already dead.

2026-04-18 • via Nuitee
S
Sae • couple • jp
8
2026-04-16 • via Nuitee
A
Angela • extended_group • co
10
2026-04-16 • via Nuitee
M
Marcela • family_with_children • mx
10
Pros:

Muy buena ubicación. Me he hospedado varias veces en el hotel y me ha gustado mucho porque tiene cerca estaciones de autobus, metro, muchos lugares para comer o tomar algo y, además, se siente segura la zona.

2026-04-12 • via Nuitee
B
Blanca Lizette • couple • mx
10
2026-04-11 • via Nuitee
R
Ruben • solo_traveller • mx
9
2026-04-08 • via Nuitee
Y
Yepes Molina • couple • co
10
Pros:

Todo la atención del personal muy bien 👍

Cons:

Que no servía casi el ascensor

2026-04-06 • via Nuitee
C
Carolina • family_with_children • co
5
Pros:

Ubicación

Cons:

Camas no muy cómodas y en la estancia al parecer estaban grabando no sé qué en la habitación arriba de la nuestra. Durante toda la noche no pudimos dormir

2026-04-06 • via Nuitee
G
Gutiérrez Bohórquez • couple • mx
9
Muy cómodo y práctico
Pros:

El personal y las instalaciones superaron mis expectativas, un muy buen lugar considerando la relacion calidad-precio

Cons:

En el baño no salia agua caliente

2026-04-05 • via Nuitee
R
Raul • couple • mx
10
Pros:

Las habitaciones están recién remodeladas.

Cons:

La ubicación, es céntrica Pero está entre calles oscuras.

2026-04-03 • via Nuitee
S
Sergio • couple • mx
10
2026-04-02 • via Nuitee
H
Henrrit • extended_group • mx
8
2026-03-31 • via Nuitee
V
Victor Alfonso • extended_group • mx
9
2026-03-29 • via Nuitee
A
Andrés • couple • mx
8
2026-03-28 • via Nuitee
A
Atonaltzin Jahaziel • couple • mx
1
Pros:

Nada

Cons:

Todo el hotel está mal

2026-03-18 • via Nuitee