Hotel Gilbert

Hotels
8.5 (243 reviews)
Calle Amado Nervo 37 , Mexico City , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Affordable rates
Cons:
Unsanitary conditions
Internet issues
Limited amenities

Categories

Cleanliness
7.71
There are mentions of bugs and poor hygiene, affecting the score.
Service
9.68
Multiple reviews mention friendly and attentive staff.
Location
9.72
Many positive comments about the location being central and convenient.
Room Quality
8.17
Some rooms are small and have issues, but others are spacious and clean.
Amenities
7.7
Lacks some basic amenities like a mini-fridge and reliable Wi-Fi.
Value for Money
9.16
Generally regarded as fair for the price considering its economical nature.
Food and Beverage
6.71
No food service and some mention of a lack of options.
Overall Experience
9.18
Overall satisfaction with a couple of major concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 06:52

Property Description

Modern Comfort and Convenience

Step into Hotel Gilbert, a gem in the heart of Santa Maria la Ribera, Mexico City. Enjoy the convenience of free WiFi, room service, and a 24-hour front desk. Relax in our hot tub or take advantage of our concierge service for a truly luxurious stay.

Entertainment at Your Fingertips

Each room at Hotel Gilbert is equipped with a flat-screen TV with satellite channels, ensuring you stay entertained during your visit. Unwind in a private bathroom with complimentary toiletries after a day of exploring the nearby attractions such as Museo de Memoria y Tolerancia and Museo de Arte Popular.

Prime Location for Explorers

Located just a stone's throw away from The Museum of Fine Arts and The Angel of Independence, Hotel Gilbert is the perfect base for avid explorers. With Benito Juarez International Airport a short drive away, your adventure in Mexico City starts the moment you land.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.5
Based on 243 reviews
Cleanliness: 7.71
Service: 9.68
Location: 9.72
Room Quality: 8.17
Amenities: 7.7
Value for Money: 9.16
Food and Beverage: 6.71
Overall Experience: 9.18
B
Beatriz • solo_traveller • mx
8
2026-08-07 • via Nuitee
R
Riccardo • solo_traveller • it
8
2026-08-07 • via Nuitee
S
Saul Salazar • solo_traveller • mx
10
2026-08-06 • via Nuitee
A
Atzin • solo_traveller • mx
10
2026-08-04 • via Nuitee
J
Jimenez • solo_traveller • mx
9
No aceptaban pagos con tarjeta
Pros:

El personal super amable

Cons:

No tenían pago con tarjeta, por suerte llevaba también el efectivo suficiente

2026-08-03 • via Nuitee
A
Aguer Fabian • extended_group • co
7
Costoso para las instalaciones y servicio
Pros:

Ubicación

Cons:

Costoso, no fue buena la atención en recepción.

2026-08-03 • via Nuitee
D
Daniela • couple • mx
10
2026-08-03 • via Nuitee
O
Octavio Avila • solo_traveller • mx
9
2026-08-02 • via Nuitee
L
Landa Alarcon • solo_traveller • mx
8
2026-07-26 • via Nuitee
B
Blanco • solo_traveller • mx
8
2026-07-24 • via Nuitee
C
Cinzia • solo_traveller • it
8
Pros:

Stanza spaziosa, bagno pure.
Caffè di benvenuto e possibilità di bevande calde all'occorrenza.
Staff disponibile.
Vicina a varie fermate metro e metro bus. Raggiungibile in mezz'ora da aeroporto Benito Juarez.

Cons:

Niente

2026-07-23 • via Nuitee
C
Crystle • solo_traveller • au
7
2026-07-22 • via Nuitee
L
Lara Ruiz • solo_traveller • mx
9
Pros:

La limpieza

2026-07-18 • via Nuitee
Z
zapata reyes • solo_traveller • mx
10
Pros:

Servicio, muy amables, atentos y respetuosos.

Cons:

Un poco más de seguridad en las puertas de los cuartos

2026-07-17 • via Nuitee
M
M • couple • mx
9
¡Muy recomendado!
Pros:

La habitación está limpia y el personal es amable. Lo recomiendo.

2026-07-17 • via Nuitee
G
Gustavo • solo_traveller • us
10
Absolute steal. Fantastic value and location
Pros:

Location, staff, room

2026-07-11 • via Nuitee
S
Susana • family_with_children • ec
8
Excelente lugar sin lujos pero limpio y buena ubicación
Pros:

La ubicación es excelente, a pocas cuadras esta la estación dle metro y a solo 2 estaciones del Zocalo y a lugares centricos, ademas estan cerca mini markets, lugares de comida y farmacias

Cons:

El ascensor, y la conexión wifi en el piso 1 es pesima

2026-07-10 • via Nuitee
L
Livi • solo_traveller • mx
8
2026-07-10 • via Nuitee
C
Claudia • solo_traveller • co
8
2026-07-09 • via Nuitee
E
Elia • couple • mx
9
TRANQUILA Y ACOGEDORA
Pros:

FUE MUY COMODA NUESTRA ESTANCIA Y LA UBICACIÓN ESTUVO PERFECTA.

2026-07-08 • via Nuitee