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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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BBQ facilities
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Tour desk
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Ironing service
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Car hire
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Packed lunches
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Currency exchange
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Chapel/shrine
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Grocery deliveries
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Kid meals
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Kids' outdoor play equipment
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Public transport tickets
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Baby safety gates
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Reception hall
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Japanese garden
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Covered parking
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Garage
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Horse riding nearby
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Hosted evening meal (reserve)
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Charcoal grill
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Scenic Views
Gourmet Dining and Relaxation
Convenient Location and Multilingual Staff
Book now to experience the perfect blend of comfort and hospitality at Richmond Boutique Hotel in Nathia Gali.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an existing bed.
Children 12 years old stay for PKR 1,000 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location was very nice and so was the staff. Unexpectedly, the food taste was awesome as I was expecting average taste we get from every other hotel. It was a good experience overall. Parking was inside the premises which is a good thing.
There were no electric or gas heater. The had to get the wood and light it multiple times. Still they were able to maintain a comfortable temperature with some effort.
the surrounding was good but need to take a ride to go to main bazar as walking is approximately 30min if by car then the location is good peaceful quiet
there should be proper heating system as in my room there was only a small heater which made it very cold in morning and night as of snowfall and they said cant have extra heater as wire cant take much heater in one room and should be some Matt or something in toilet as because of cold you cant put feet on marble as it make feet num and difficult to use washroom or even for performing wuzu
Location and services at its best۔will come again
Nothing
Good location, spacious rooms
Steep to go to the dining, washrooms needs heavy maintenance
The place is simply amazing. The surroundings have breathtaking views. It was so nice. The food was good. Live music every night is like a cherry on top.
Noise from next door.
Location and gardens
Heating not available
Leaked toilets
Bad food n breakfast
Well maintained
Very bad breakfast with poor tea and limited options
Location was excellent
Bad quality food with high price
I had one of the worst travel experiences with Richmond Boutique Hotel Nathiagali. I had booked a room in advance, received confirmation, and planned my trip with my entire family based on that. But shockingly, when we arrived at the hotel, they flat-out denied our booking and refused to give us a room.
Their management showed zero accountability, and there was no apology or compensation offered. If this is how they treat confirmed guests, I strongly urge others to avoid this hotel. Don’t trust their booking system or promises—they can cancel on you without warning.
A simple traditional breakfast was served as set buffet.
Breakfast service quality, disposal cups were disappointing.
Cupboard in the room had no hangers.
It’s location is superb
There was no proper hot water and no fan in the room.
I liked that there weren't that many people there, as it was too expensive and the season hadn't started yet.
Many things. First off, it wasn't clean. Second, it was just too expensive. It wasn't anything anywhere near to how expensive it was! It didn't offer anything significant. It was dirty, there were spiders which I had to kill. And they were huge! The washrooms sucked. There was warm water only in the day time and that also, not the whole day. The electricity sucked, the Internet also sucked. The location was bad. It had a very steep slope which the car had to cover and even a little inexperienced driver can have an accident pretty easily, especially if it's raining. The rent included breakfast but the breakfast sucked. Even the fried eggs were undercooked and fried in a whole lot of oil. They were raw and dripping oil! How hard is it to fry eggs! Don't even get me started on the rest of the food, it was abysmal. The rooms had a smell of ass. An ass infected by fungus. Yes it smelled like fungus dudes! The towels were not clean, the washrooms and the rooms were dusty. You couldn't even walk barefoot. The beds were very uncomfortable. If anyone has problems sleeping, just know that you won't get any sleep there! The TVs even didn't work! I had to call a guy to fix the TV! There wasn't even water in the room to drink! I had to give empty bottles to the staff to fill them alreast 3 times a day! The rent for my two days in that abysmal place was in excess of 33 thousand rupees. It should've been around 10 thousand for what it offered. I'm never going back there, and no one else should either.
Location is cool
breakfast plates needs to be upgraded
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