ETALAUSER Jungle Gate EcoResort Bukit Lawang

Hotels
7.8 (3 reviews)
Desa Bukit Lawang kec. BAHOROK, Langkat, 20774, Bukit Lawang, Indonesia. , Bukit Lawang , id

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Great food
Beautiful location
Cons:
Manager's attitude
Inconsistent room facilities

Categories

Cleanliness
6.05
One of the houses had a shower while the others had a mandi which was less convenient.
Service
8.55
Standard quality for this hotel tier, though complaints about staff attitude were noted.
Location
8.55
The location on the water, away from tourist areas, was a positive aspect.
Room Quality
7.05
Mixed aspects as one house had a shower while the others had mandi.
Amenities
7.55
A mix of amenities; traditional mandi is a unique feature.
Value for Money
8.05
Good value considering the location and the experiences offered.
Food and Beverage
9.05
Food was highlighted as delicious.
Overall Experience
7.55
Positive overall but marred slightly by service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:38

Property Description

Experience Nature at ETALAUSER Jungle Gate EcoResort Bukit Lawang

Serenity in the Heart of Nature: Immerse yourself in lush greenery with a garden and terrace, offering a tranquil escape.

Exciting Activities: Enjoy table tennis and cycling, perfect for adventure enthusiasts seeking thrill.

Convenience at Your Fingertips: Benefit from room service, a 24-hour front desk, and tour assistance for a seamless stay.

Book now to embrace nature's embrace at ETALAUSER Jungle Gate EcoResort Bukit Lawang.

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rp 100,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3 reviews
Cleanliness: 6.05
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 7.55
W
Wen lan • extended_group • nl
9
Etalauser, back to nature
Pros:

Sukma, de eigenaresse, haar man en hun zoon. De ligging aan het water.
Het ligt wat verder dan het toeristische deel van bukit lawang en dat vonden wij juist heerlijk.
Het eten was ook heerlijk!
De bat cave tour die door vader en zoon wordt begeleid vonden wij echt de moeite waard.

Cons:

Wij waren met 6 personen en hadden drie huizen. 1 huis had een douche, de 2 andere hadden een bak mandi. Wij vonden een douche toch fijner. Aan de andere kant een bak mandi is natuurlijk wel echt Indonesisch.

2025-07-25 • via Nuitee
W
William • family_with_children • au
6
Great location- strange manipulative manager lady.
Cons:

Staff did not like us booking our own tours or eating at other restaurants. Some details could be better explained of tours before charging for everything.

2025-07-22 • via Nuitee
A
Andy • with friends • au
8
Very good
2024-08-18 • via Nuitee