Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean surroundings
Cons:
Unclean rooms
Overpriced for value
Poor food quality

Categories

Cleanliness
5.65
Multiple complaints about room cleanliness and hygiene standards.
Service
9.15
Staff was friendly and cooperative, arranging emergency assistance.
Location
8.65
Guests appreciated the resort's location.
Room Quality
5.65
Concerns about room space and condition noted by guests.
Amenities
7.15
Amenities fell short of expectations, especially regarding cleanliness.
Value for Money
5.15
Guests felt the stay was not a good value based on their experiences.
Food and Beverage
6.15
Food quality mentioned negatively, with expectations not met.
Overall Experience
7.65
Mixed experiences; some positives but significant negatives impacted overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 15:44

Property Description

Scenic Views and Convenient Location
Nestled in Kodaikānāl, just a stone's throw away from the picturesque Kodaikanal Lake, Bruton resorts offers a tranquil escape with stunning lake views from select rooms.

Modern Amenities and Exceptional Service
Enjoy a comfortable stay with amenities like a flat-screen TV, free WiFi, and a 24-hour front desk for all your needs. Indulge in delicious meals at the on-site restaurant and explore the area with the help of the tour desk.

Nearby Attractions and Easy Accessibility
Conveniently located near popular spots like Kodaikanal Bus Stand and Bear Shola Falls, as well as transport services like airport transfers, Bruton resorts ensures you can make the most of your stay without any hassle.

Book your stay at Bruton resorts now for a memorable getaway in Kodaikānāl.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for Rs. 500 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.9
Based on 222 reviews
Cleanliness: 5.65
Service: 9.15
Location: 8.65
Room Quality: 5.65
Amenities: 7.15
Value for Money: 5.15
Food and Beverage: 6.15
Overall Experience: 7.65
B
Bhuwan • solo_traveller • in
9
2026-06-26 • via Nuitee
V
Venkatesan • family_with_children • in
10
2026-06-23 • via Nuitee
N
Nataraj • solo_traveller • dk
10
2026-06-21 • via Nuitee
P
Pramod • family_with_children • in
8
2026-06-21 • via Nuitee
P
Prabu • family_with_children • ae
1
Very disappointing and stressful experience with Bruton Resorts, Kodaikanal.
Pros:

Very disappointing and stressful experience with Bruton Resorts, Kodaikanal.

We had booked the room in advance through Booking.com and even called the resort beforehand to reconfirm that our reservation was active and available. Based on that confirmation, we travelled, had dinner, and reached the property late at night with small children expecting to check in peacefully.

To our shock, we were informed on arrival that our room had already been given to other guests who arrived earlier. We were effectively denied accommodation despite holding a confirmed booking.

What made this experience unacceptable was not just the overbooking or mismanagement, but the complete lack of responsibility and planning. If the room was unavailable, why was the booking accepted and reconfirmed? Why were we not informed before travelling to the property?

Being stranded late at night in a hill station with young kids and having to search for alternatives at that hour caused unnecessary stress and ruined our trip experience.

This incident raises serious concerns about booking reliability and guest handling. Guests should be cautious and avoid relying solely on confirmation from this property without having a backup arrangement, especially when travelling with family or arriving late at night.

Very disappointed with the management and the way this situation was handled. I would not recommend this resort based on my experience.

Cons:

Very disappointing and stressful experience with Bruton Resorts, Kodaikanal.

We had booked the room in advance through Booking.com and even called the resort beforehand to reconfirm that our reservation was active and available. Based on that confirmation, we travelled, had dinner, and reached the property late at night with small children expecting to check in peacefully.

To our shock, we were informed on arrival that our room had already been given to other guests who arrived earlier. We were effectively denied accommodation despite holding a confirmed booking.

What made this experience unacceptable was not just the overbooking or mismanagement, but the complete lack of responsibility and planning. If the room was unavailable, why was the booking accepted and reconfirmed? Why were we not informed before travelling to the property?

Being stranded late at night in a hill station with young kids and having to search for alternatives at that hour caused unnecessary stress and ruined our trip experience.

This incident raises serious concerns about booking reliability and guest handling. Guests should be cautious and avoid relying solely on confirmation from this property without having a backup arrangement, especially when travelling with family or arriving late at night.

Very disappointed with the management and the way this situation was handled. I would not recommend this resort based on my experience.

2026-06-16 • via Nuitee
S
Shabbir • solo_traveller • in
5
Pros:

We only liked its location. Rest everything was below average.

Cons:

The rooms & facilities at this price. The bathrooms we far below average with broken wash basin ect

2026-06-07 • via Nuitee
P
palani • solo_traveller • in
8
Pros:

Location was easily accessible

2026-06-05 • via Nuitee
R
RPSamy • family_with_children • in
6
I stay there 3 nights 4 days location very good to reach restaurents lake and park
Pros:

very good location, breakfast normal and not satisfied break fast available on 8.30 am this is very late and dont have children play materias

Cons:

bath room doors not good dont give dental kits must provide door screens break fast must provide sufficient and provide camp fire to all for free

2026-06-02 • via Nuitee
B
Binu • solo_traveller • in
8
Location & atmosphere Good
Pros:

Location good

Cons:

Toilet & bathrooms need to improve...

2026-05-21 • via Nuitee
T
T • solo_traveller • in
7
Pros:

Location and Natures.

Cons:

Control on insects inside room.

2026-05-20 • via Nuitee
R
R • solo_traveller • in
8
2026-05-15 • via Nuitee
N
Neeraj Kumar • family_with_children • in
5
It was good stay but they need care about hygiene
Pros:

The rooms were good, they had shuttle, carrom, etc for kids but they need work room cleanliness. As there were lot of mosquitos and the roof was dripping water when it rains

Cons:

The rooms were good, they had shuttle, carrom, etc for kids but they need work room cleanliness. As there were lot of mosquitos and the roof was dripping water when it rains.

2026-05-11 • via Nuitee
M
Mohamed saleem • family_with_children • in
9
2026-04-25 • via Nuitee
T
Thangaraj • family_with_children • in
7
Pros:

Breakfast is good. Limited food was available as it has gas cylinder issue

Cons:

We were stayed 2 days and nobody cleaned our room in those days.

2026-04-19 • via Nuitee
R
Radhakrishnan • family_with_children • in
6
Cons:

Cleanliness should be improved, Blankets were charged only after we informed,staff should be pro active,for each and every thing we asked like water , flask, towel ,soap etc

2026-04-09 • via Nuitee
R
Rajeesh R S • family_with_children • in
3
Overall too not a worthy stay.
Pros:

Positives are.

1. In center location.
2. Parking.
2. Calm n quite even in center

Cons:

1. Teapoy in the room was not clean. Full of food wastes.

2. In bath room used shampoo bottles in not cleaned condition.

3. Towels, soap, shampoo, paste, brushes etc was not there in the room. After multiple requests sheets and soaps given. No brushes, shampoo etc.

4. Kitchen staffs are not responsible.

Overall too not a worthy stay.

2026-04-04 • via Nuitee
A
Abdul • family_with_children • sa
6
Play area, big car parking,
Pros:

Spacious rooms , I stayed at family suit.

Cons:

Breakfast could be better

2026-04-02 • via Nuitee
S
Selvakumar • family_with_children • in
1
Pros:

Near the main Lake , site view is good

Cons:

Worst hospitality and water are also not given, other facilities are worst waste of money

2026-04-01 • via Nuitee
B
Balasubramanian • family_with_children • in
10
Excellent.
Pros:

Peaceful location & Good parking area

Cons:

Please don’t allow play cricket. Because our cars are parked in that place. So we feel discomfort.

2026-03-31 • via Nuitee
S
Sureshkumar • family_with_children • in
5
Pros:

The resort is located very near to the Lake.

Cons:

The resort cottage is very old and not value for the money which I paid. Breakfast should be better for this cost.

2026-03-29 • via Nuitee