ELGUS Nature Retreat

Hotels
9 (1157 reviews)
Loc San Giacomo , Brentonico , it

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great staff attitude
Relaxing atmosphere
Delicious food
Cons:
Small rooms
Inconsistent amenities availability

Categories

Cleanliness
8.33
Overall cleanliness was good but some areas were mentioned as small or needing improvement.
Service
9.8
Staff were exceptionally polite, attentive, and caring.
Location
8.84
Location appreciated for its serene environment, though noted as somewhat distant for excursions.
Room Quality
8.29
While modern and charming, some rooms were too small and lacked air conditioning.
Amenities
9.32
Excellent amenities, especially the spa and family-friendly facilities.
Value for Money
8.78
Overall good value, although some food portions were considered small.
Food and Beverage
9.33
Food quality generally praised, especially room service and breakfast.
Overall Experience
9.3
Overall experience was very satisfying with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:55

Property Description

Relaxing Wellness Centre

Hotel San Giacomo Spa&Gourmet offers a serene escape with a wellness centre boasting 4 pools, sauna, and steam bath. Guests can unwind and rejuvenate in this tranquil setting, perfect for de-stressing after a long day of activities.

Gastronomic Delights

Indulge in a culinary journey at the traditional restaurant where local recipes are given a modern twist. Start your day with a sumptuous buffet breakfast featuring homemade cakes and fresh juices. In the evening, savor innovative dishes crafted by skilled chefs, promising a memorable dining experience.

Breathtaking Mountain Views

Nestled at 1200 metres altitude amidst stunning mountain scenery, Hotel San Giacomo Spa&Gourmet offers panoramic balconies in most guest rooms. Immerse yourself in nature's beauty and tranquility, just a short drive away from the motorway and Lake Garda.

Experience luxury, relaxation, and culinary excellence at Hotel San Giacomo Spa&Gourmet - book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1157 reviews
Cleanliness: 8.33
Service: 9.8
Location: 8.84
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
T
Thomas family_with_children de
10
2026-08-28 via Nuitee
B
Burcu family_with_children nl
8
2026-08-27 via Nuitee
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Nicolas couple fr
10
Vraiment bien profité des espaces wellness, la piscine en inox sur le toit est géniale, le bar et la la restauration de
Pros:

Superbe endroit pour se reposer, faire des ballades dans une montagne accessible et magnifique.

2026-08-27 via Nuitee
M
Mario solo_traveller de
10
2026-08-25 via Nuitee
M
Manuel solo_traveller de
9
2026-08-25 via Nuitee
T
Thomas family_with_children de
7
More ambition than ability
Pros:

Newly renovated and stylish design in the common areas, food is really good albeit overpriced.

Cons:

Overall there is the ambition to be a wellness hotel but lacks too much. Service is incredibly slow and uninterested, the wellness facilities are limited (e.g. rooftop spa has one finish sauna and one pool - that’s it). Many small details are missing (e.g. stylish gents washroom but no paper towel or handdryer or anything to be found anywhere). Overall the hotel is too expensive for what it offers - I’d rather spend 50% more per night and get a proper wellness hotel or spend half the money and stay at a “normal” hotel.

2026-08-20 via Nuitee
M
Madina solo_traveller it
10
Pros:

L'Hotel Elgus Nature Retreat è in assoluto il miglior hotel in cui siamo stati! Un'esperienza fantastica dall'inizio alla fine. Il personale è di altissimo livello: sempre professionale, premuroso, sorridente e pronto a soddisfare ogni nostra esigenza con estrema gentilezza.

​Un plauso speciale va agli animatori del Baby Club: sono stati semplicemente incredibili! La nostra figlia Melania è rimasta assolutamente entusiasta: la loro passione, energia e dolcezza l'hanno conquistata fin dal primo momento. Si è divertita tantissimo e non voleva più andare via!

​Atmosfera meravigliosa, servizio impeccabile e attenzione ai dettagli. Torneremo sicuramente!

2026-08-20 via Nuitee
J
Jan Květ solo_traveller cz
10
2026-08-19 via Nuitee
C
Christian couple at
10
Pros:

Tolles Frühstücksbuffet, sehr freundliches Team

2026-08-17 via Nuitee
L
Luca solo_traveller it
10
Pros:

Divertente rilassante e gustoso tutto in un unico luogo poco distante dalle grandi città e altrettanto vicino a bei luoghi come il Monte Baldo

Cons:

Niente

2026-08-17 via Nuitee
P
Petronela solo_traveller it
10
2026-08-17 via Nuitee
B
Bo family_with_children dk
5
2026-08-16 via Nuitee
L
Lorenzo couple it
10
2026-08-16 via Nuitee
L
Luca family_with_children it
8
Bellissima esperienza la montagna ad Agosto. Da Rifare
Pros:

Gli ambienti sono molto confortevoli e puliti, possibilità di rilassarsi in spazi ben tenuti ed eleganti . Abbiamo mangiato in hotel solo una volta e nel complesso ne siamo rimasti soddisfatti. Tutto il personale della struttura è veramente gentile e professionale

Cons:

La camera da letto. Bella ed arredata con gusto, provvista anche di piccola sauna, ma per 4 persone era piccola. Il quarto letto era una brandina un pò scomoda. Peccato poi per l'affaccio del balconcino che non dava sulle bellissime montagne circostanti ma su un cortile interno.

2026-08-15 via Nuitee
T
Tina family_with_children dk
8
Pros:

Fantastisk beliggenhed og hyggelige omgivelser

Cons:

Manglende aircondition på værelserne

2026-08-14 via Nuitee
N
Nadja solo_traveller se
8
Familjesemester
Pros:

Vi besökte Elgus i mitten på augusti. 2 vuxna och två tonåringar. Personalen var jättetrevliga och tillmötesgående. Vi bad om en fläkt till rummet vilket de ordnade snabbt, även en knarrande extrasäng bytte de med en gång.

Maten och frukosten var bra, vi provade middag (5 rätters färdig meny) och lunch i bistron/baren ett par ggr. Vällagat och fräscht. Bar och restaurang är öppet till sent och det var ofta livemusik ute på terassen.

Härlig atmosfär och fin inredning överallt, känns genuint och hemtrevligt men med modern touch. Omgivningen är lugn då det ligger något avsides, bil behövs. Utsikten makalös åt alla håll!

Lätt att få tid för behandling i spa:t, tog en ansiktsbehandling och blev nöjd.

De fanns 3 olika pooler att välja på + barnpool med rutschkana. Den bästa är på taket. Citronvatten té och frukt står utplacerade lite överallt, handdukar och badrockar ingår och finns på rummet vid ankomst.

Rummet var bra ljudisolerat med stor fin balkong. Stort plus för bra kvalitet på schampo, balsam och tvål som finns i badrummet.

Cons:

Trädgårdsområdet vid barnpoolen med rutschkana var inte underhållet. Det växte högt gräs genom och runt solstolarna vilket inte gjorde det så inbjudande att sola där.

Rummet var väldigt varmt, speciellt på natten. Inte så förvånande eftersom det inte finns luftkonditionering och vi var där i augusti:-) Men det fanns tydligen enbart 1 fläkt för utlåning och vi hade två sovrum så fläkten räckte inte till alla. När vi hade balkongdörren öppen fick vi in en del stora flugor och getingar istället. Bäddsoffan var inte jättebekväm, men det var inget vi förvänade oss. Passar nog mindre barn bättre dock.

Några få detaljer i inredning och städning skulle höja helhetsbetyget, men skulle absolut rekommendera detta hotell redan nu.

2026-08-14 via Nuitee
C
Christoph family_with_children de
9
Schöner Wellness Urlaub mit der Familie
Pros:

Freundlichkeit des Personals , komplettes Verständnis auf Fragen und Wünschen zu Unverträglichkeiten! Geburtstagstorte wurde extra Gluten frei angefertigt!

Schöne Wanderrouten in der nahen Umgebung zum Hotel verfügbar.

Cons:

Es gab nichts auszusetzen oder zu bemängeln.

2026-08-12 via Nuitee
L
Luigi couple it
9
Relax assoluto tra i monti!
Pros:

Molto bella la nuova area Forest Sky Rooftop: tranquilla, panoramica, piacevole. Ottima la piscina, la sauna e il bagno turco, nonché la piscina a sfioro con 6 postazioni per l'idromassaggio. Gradita la sia ottima che abbondante colazione, nonché la merenda offerta ogni giorno agli ospiti.

Cons:

L'utilizzo di sauna e bagno turco (entrambi panoramici) è previsto in modalità naturista, il che va anche bene... ma a breve distanza ci sono delle villette private che si affacciano sul terrazzo. Per me non è un problema, ma la presenza dei privati sui balconi può mettere un po' a disagio. Inoltre, visti i prezzi non esattamente economici, ritengo che fare pagare come extra le capsule per il caffé e le bustine di infuso da utilizzare con il bollitore in camera sia un po' una caduta di stile.

2026-08-12 via Nuitee
T
Tonyapt12 solo_traveller it
10
Pros:

Design, struttura, rooftop swimming pool

Cons:

Bathroom

2026-08-11 via Nuitee
L
Lorenzo couple it
8
2026-08-11 via Nuitee