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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Heating
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Family rooms
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Non-smoking throughout
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Daily housekeeping
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Street parking
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Contactless check-in/check-out
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Smoke alarms
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Shared stationery like menus, pens are removed
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CCTV outside property
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CCTV in common areas
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience the epitome of luxury at The Hugo - Hotel Concept Canterbury, where every room is designed with BoConcept furnishings and Temple Spa toiletries. Enjoy city views and air-conditioning in select units, ensuring a comfortable stay.
Prime Location
Conveniently situated on Canterbury High Street, our hotel is a stone's throw away from major attractions like Canterbury Cathedral, the University of Kent, and The Marlowe Theatre. Immerse yourself in the vibrant atmosphere of Peter’s Street, surrounded by independent shops, restaurants, and nightlife options.
Nearby Attractions
Explore the wildlife at Howletts Wild Animal Park and Howletts Zoo, both just a short distance from our hotel. With London Southend Airport within easy reach, your travel convenience is guaranteed.
Book your stay at The Hugo - Hotel Concept Canterbury now and indulge in a truly unforgettable experience.
Parking is available off-site and may be chargeable. Please contact the property for more information at least 24 hours before arrival.
Please note The Hugo has no reception. Details about check-in will be sent to guests by the property prior to arrival.
A deposit may be required at the property.
Location
Guest Reviews
Lovely, spacoius room (Room 4), that felt bright and airy. Very comfortable bed with good quality white cotton bedding. Just perfect for an overnight stay (to see a play at the Marlowe Theatre, literally around the corner)!
Would certainly come again. Great location.
Comfortable stay
Good location
Spacious, comfortable, right in the centre of the city.
Some noise from the street late evening. We were unable to get the TV to work
Geweldige douche. Stond eigenlijk niet in verhouding met de kamer. Locatie was midden in de stad. Perfect. Het was ook schoon en rook niet raar of zo. Airco stond op 16⁰ dus deze snel uitgezet.
Er was naast het bed nauwelijks ruimte om je voeten neer te zetten. Je kwam dus moeilijk op het bed. Was ook geen ruimte om je spullen neer te zetten. Was behelpen.
Very nice room within the centre of town. Liked it a lot. Was a very nice but short stay.
Parking. There is no parking in the neighbourhood, very much to pay and otherwise 10 min walking. Its not bad, but it would be nice if it where closer.
Mitten in der Stadt
Sehr laut durch die Pubs , die bis nach Mitternacht laute Musik anhatten und durch die Pubbesucher. Die beigefügten Ohropax halfen da auch nicht.
The accommodation was really good in every way, especially the bathroom, but the room was just too small for two pensioners for four nights. When we brought our luggage in we had no room to move and there wasn't much room to get into bed. However it was ideal for a one night stay and the location was fantastic. The staff were very helpful.
It was just that the room was very small and hardly any room on each side of the bed to get into bed. I think it was just our age and arthritis that made it difficult.
Location, location right on the bustling mall made it easy to just step out and start each days adventure. Room was comfortable and clean
Great location, easy to access and everything you’d need in a room
La situation géographique en plein centre ville, la propreté, le calme, le confort de la chambre
Tout était parfait
This was a pleasant room for several nights. But has some short coming not mentioned in the online information but a good location.
Firstly this room has a treacherous staircase that you need to lug your bags up. Part of it without a hand rail.
There are four rooms located above a noisy bar. It is managed remotely by the owner. This itself led to problems. Such as our rooms not being serviced.
On Friday and Saturday nights the bar plays thumping music until 12.30am. It's very noisy and you can't sleep.
Some of the rooms are very very small.
Finally the shower in our room was extremely slippery when wet. It really needed some sort of antislip protection. It was very dangerous.
It was as described. And clear instructions for entry and advice on car parking.
Could have been a bigger room.
Good location, clean, modern and quiet. Aircon and decent toiletries. Excellent value for the money - it was very reasonably priced.
Nothing
Very modern, and good ‘extras’ like Temple Spa toiletries etc.
I would have given the property 10 but the bar next door played loud dance music until 1am. It is a shame, because there was no one actually in the place as my partner went to check as he couldn’t sleep.
The place was perfect apart from that though.
Location. Modern property. Spotless.
Would prefer a kettle instead of coffee machine
Schöne große Schlafzimmer und ein schönes Badezimmer.
Durch die gute zentrale Lage leider ziemlich laut.
Great location, felt like home from home
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