Haven Hotels - Hotel Am Stadion

Hotels
6 (318 reviews)
Bismarckstraße 71-73 , Leverkusen , de

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor cleanliness
Damp rooms
Inadequate breakfast
Unpleasant experiences

Categories

Cleanliness
3.83
Numerous comments indicated severe issues with cleanliness including dirty rooms and trash in hallways.
Service
7.8
Generally good service mentioned, but several negative experiences also noted.
Location
7.34
Location mentioned as convenient but did not fully compensate for other issues.
Room Quality
5.29
Reported issues included dampness, poor maintenance, and inadequate facilities.
Amenities
6.82
Basic amenities provided but with some complaints about breakfast options.
Value for Money
6.28
Some comments suggest that despite the issues, the price might be justified for a short stay.
Food and Beverage
4.33
Reports of inadequate breakfast and poor service related to food.
Overall Experience
6.3
Mixed reviews leading to a low satisfaction rating overall, despite a few positive points noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:42

Property Description

Prime Location near Bayer Leverkusen Football Stadium

Luxurious Rooms with Modern Amenities

Experience a comfortable stay at Haven - Hotel Am Stadion, just steps away from the excitement of Bayer Leverkusen Football Stadium. Indulge in satellite TV, garden views, and even kitchenettes in select rooms.

Delicious Dining Options and Brewery on Site

Savor a rich breakfast buffet and evening meals at the hotel's restaurant, which features beers from the in-house brewery.

Explore and Relax

Unwind at the swimming pool or nearby sport park, or venture out to explore the area with bicycle rentals conveniently located nearby. Don't miss the chance to visit Cologne and Düsseldorf, just a short distance away.

Book your stay now at Haven - Hotel Am Stadion for a memorable experience!

Important information:

Please note that the reception is open between 09:00 and 18:00 on Saturdays, Sundays and public holidays.

Please contact the hotel in advance if you expect to arrive outside reception opening hours.

Please also inform them whether you would like breakfast or whether you would like a particular invoice address.

You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 15 per person per night when using an available cot.
    Children up to and including 15 years old stay for € 30 per person per night when using an existing bed.
    Children up to and including 15 years old stay for € 20 per person per night when using an available extra bed.
    People 16 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 7.90 per day.

Location

Guest Reviews

6
Based on 318 reviews
Cleanliness: 3.83
Service: 7.8
Location: 7.34
Room Quality: 5.29
Amenities: 6.82
Value for Money: 6.28
Food and Beverage: 4.33
Overall Experience: 6.3
S
Sönke solo_traveller de
8
2026-03-27 via Nuitee
R
Reinhard solo_traveller de
6
Ich war trotzdem zufrieden und dankbar eine Nacht zu bleiben
Pros:

Das Frühstück es war alles da was man braucht

Cons:

Die Gestaltung des Zimmers , die Dusche Schlauch defekt, die Heizung sollte mal entlüftet werden.

2026-03-25 via Nuitee
R
Rittmann solo_traveller de
1
Nie wieder
Cons:

Das mir zugewiesene Zimmer entsprach in keiner Weise den Erwartungen, die ich bei dem aufgerufenen Preis hatte. Der Zustand des Zimmers war, offen gesagt, eine Zumutung und steht in keinem Verhältnis zu den Kosten. Aus diesem Grund habe ich das Zimmer nicht genutzt und war gezwungen, mir direkt eine alternative Unterkunft zu suchen. Zu meinem Bedauern war vor Ort auch kein Mitarbeiter ansprechbar, sodass ich keine Möglichkeit hatte, die Situation mit jemandem persönlich zu besprechen.

2026-03-25 via Nuitee
L
Lampros solo_traveller gr
2
2026-03-24 via Nuitee
P
Petar.Gavrilov solo_traveller bg
8
2026-03-23 via Nuitee
H
Hudhaifa extended_group nl
9
2026-03-22 via Nuitee
S
Schumacher couple de
3
2026-03-19 via Nuitee
K
Klaus couple de
1
pfui das ist kein Hotel, das ist eine Zumutung. Fotos leider nur auf meinem Handy,
Cons:

Das ganze Zimmer eine Zumutung Schränke Defekt, nicht nutzbar kein Licht auf der Toilette Fernseher defekt Badezimmer Schimmel an mehreren Wänden das Bett auf 30cm höhe und dünne Matratzen. Eine dunkele Lampe im Zimmer. Trotz Beschwerden keine Abhilfe. Zweite Nacht nicht genutzt,nach einer Nacht Ausgescheckt. So eine Zumutung ist mir noch nie Passiert, und ich war in vielen, bin 81 Jahre alt, Hotels. LG Klaus Drüke

2026-03-19 via Nuitee
J
Julian extended_group gb
10
2026-03-17 via Nuitee
A
Alexandra solo_traveller ru
8
Соответствует ожиданиям, для переночевать пару ночей - отлично!
Pros:

Уже не раз тут останавливалась - да, ремонт в номерочках старенький, не евро, но все нужное есть, чистенько, в номере с общей ванной даже есть умывальник, то есть общая ванная, по сути, нужна только для душа и туалета, а умываться и чистить зубы можно в номере, без спешки. =) А в последний приезд ребята вообще выдали мне номер со своей ванной, хотя я бронила с общей - может, кто-то не заехал, но все равно приятно. =) Заезд ночью, кстати, оч простой - приходит в лс на букинге код (проследите только, чтоб он пришел - один раз мне не прислали, пришлось им звонить, но, слава богу, мне ответили без проблем, хотя было уже 23 часа)), вводишь его на кибоксе, висящем на двери, открываешь его - ключ у тебя. ))

2026-03-15 via Nuitee
P
Paula couple gb
5
Pros:

The location

Cons:

Not open when we arrived, no apology, pillows had stains and marks on them that was not washed properly. No information about breakfast in morning, place needed a good clean

2026-03-14 via Nuitee
G
gary solo_traveller gb
3
Never again will I book this hotel
Pros:

Perfect location for Bay Arena

Cons:

Hotel was poor … needs a complete refurb, no hot water after 9.30 pm, room was cold, kettle provided but no cups, no plug in bath sink, no Wi-Fi despite log in info given, you would expect more when paying just over 100 euros, guy on reception seemed embarrassed, like he did not want to be there

2026-03-13 via Nuitee
M
Malcolm extended_group gb
6
Decent away draw
Pros:

Very near to venue we were visiting.

Cons:

Didn’t realise this was a “builders” hotel ie used by workmen who were working away from home.

2026-03-12 via Nuitee
A
Alexander couple de
9
2026-03-12 via Nuitee
M
Michal couple pl
10
2026-03-07 via Nuitee
M
Maxim solo_traveller de
1
2026-03-07 via Nuitee
M
Michael solo_traveller de
5
2026-03-01 via Nuitee
L
Leontios solo_traveller gr
6
2026-03-01 via Nuitee
O
Olivier family_with_children be
5
Pros:

à 400m du stade de Leverkussen

Cons:

La vétusté de l'immeuble

2026-02-25 via Nuitee
G
Georgios family_with_children gr
5
2026-02-25 via Nuitee