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Facilities
Property facilities
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Offsite parking discounted rates available
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Air conditioning
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Soundproof rooms
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Facilities for disabled guests
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Packed lunches
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Shared lounge/TV area
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Concierge service
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Shared kitchen
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Thermometers for guests provided by property
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Key card access
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Shopping on site
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Television in common areas
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Japanese garden
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Covered parking
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Charcoal grill
Review Highlights
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Property Description
Luxurious Accommodation
Experience comfort and elegance at Grand Silver Ray in Ratnapura. Our air-conditioned rooms are equipped with modern amenities including a flat-screen TV, safety deposit box, and a private terrace. The hotel's garden and shared lounge offer a serene retreat for guests.
Delicious Dining Options
Indulge in delectable Chinese cuisine at our on-site restaurant. Whether you prefer a hearty meal or a light snack, our menu is sure to satisfy your cravings.
Convenient Location
Located just 87 km from Ratmalana International Airport, Grand Silver Ray offers free WiFi and private parking for your convenience. Don't miss the chance to stay at our upscale hotel during your visit to Ratnapura.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Location
Guest Reviews
Erg luxe kamers, mooi design, vriendelijk personeel en heerlijk eten. En het uitzicht op Adams Peak is om te watertanden!
It was clean and spacious, with a glass wall separating the toilet and shower. The shower pressure was not very good, but it was a very nice hotel.
FOOD QUALITY AND PREPARATION TIME WAS ABSURD
NAAN WAS LIKE PAPADAM AND SALAD AND OMELETTE WERE SALTY. TOM YUM WAS COLD BY THE TME THEY SERVED.
Its clean and comfortable.
It’s not up to the standard as a hotel. They may be good in banquets however need to uplift its game if they want to run it as a hotel. During the check in, my NIC was collected and handed over during the check out which is an old practice which is not legal nowadays (I believe) and Check in was not pleasant as we had to wait for sometime to get the baggages as there was a wedding function and the checking out took longer as there was no one at the concierge. There was a very helpful security officer who had to run here and there to find the responsible person for the bills and the bellboy to get our baggages from the rooms.
The staff was very friendly and helpful. Rooms are cleaned and comfortable.
Room facilities
Cleaness
Supportive staff
Good food
Intermittent power failures
High price for room
Food was so good, both dinner and breakfast. The Indian cuisine was amazing so as the Indian chef (Mr. Singh) who made the food. Breakfast had a huge variety and totally worth the money. Location too is quite decent and rooms are clean and nice.
The room services are very poor and the numbers never worked. It took hours for the staff to bring us few coffee packets in the morning. Staff is anyway not so professional.
Its good if the room had a mirror inside since we have to go to the washroom to reach the mirror. It was very disturbing.
Hotel staff excluding the ones at restaurants are very irresponsible. specially who ever the person at reception. We wanted to accommodate our two drivers too for one night, and the receptionist confirmed that they can accommodate drivers too as they have driver rooms. But our two drivers have had a terrible night without sleep in the place that they have given. They have given a changing room of the security guards which was full of sweaty clothes and boots. it had been a mosquito filled place without even a fan. the bed even hadn't a sheet. So how okay, the hotel may look to the outsiders, if they don't have values and good practices and just running after money its not worth giving them more businesses. It was even a fairly expensive place and they need to be more responsible when treating their clients.When we complained, the person who picked the call told us he'll check and revert, and never called. If they told us that they cannot accommodate the drivers we could have found them a place to stay. Because at the end of the day, we all are humans. So we may never have a second visit to this place.
Great property, and would love to rebook it again.
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