Hilton Shijiazhuang

Hotels
Hilton Hotels & Resorts
9.1 (89 reviews)
No.5 East Street , Shijiazhuang , cn

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Cons:
Language barrier for some guests
Issues with early morning taxi arrangements

Categories

Cleanliness
8.29
Smoke-free concerns in common areas and criticism of in-room dining convenience.
Service
9.76
Staff were attentive and helpful despite language barriers.
Location
9.3
Great location close to the museum and lively view.
Room Quality
9.45
Super comfortable room and spacious accommodations.
Amenities
8.78
Solid amenities, with an executive lounge offering benefits.
Value for Money
9.04
Room price is reasonable given the quality of the space and location.
Food and Beverage
8.79
Diner selection was good and enjoyed, although the restaurant's smell was noted.
Overall Experience
9.36
Overall pleasant stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:03

Property Description

Luxurious Accommodation
Hilton, located in downtown Shijiazhuang, offers upscale accommodation with elegant decoration and well-equipped facilities. Each unit is sumptuously furnished, providing ample natural light and city views.

Abundant Amenities
The hotel boasts over 2,600 square metres of meeting space, a 24-hour business centre, a full-service spa, an indoor swimming pool, and prestigious Executive Lounge access in select units. Guests can also relax in the hot tub, work out at the gym, or enjoy barbeque facilities.

Diverse Dining Options
With 5 on-site dining choices, including China Club for modern Cantonese cuisine and Flame Rotisserie & Grill Specialty Restaurant for Himalayan salt-aged meats, guests can indulge in a variety of international flavors. The all-day dining Horizon Restaurant and Altitude Bar & Lounge offer further dining experiences.

Book your stay at Hilton for a luxurious and convenient experience in Shijiazhuang.

Important information:

The property provides chargeable airport shuttle service. Guests who wish to use the service are kindly requested to inform the property in advance. Contact details can be found on your booking confirmation.

Please note that from 1 Jan 2015, extra charges apply for on-site parking.

The Executive Lounge is currently closed. Guests who book a room on the Executive floor can enjoy their Executive Lounge benefits at the Shikailan Lobby Bar, located on the 31st floor.

Your health is of paramount importance to us. To ensure you have a safe journey, we recommend that you check the requirements of your destination regarding epidemic control measures when placing your order and before your departure. If you have any further questions prior to departure, we recommend that you consult with the relevant local authorities at your destination. Thank you very much for your understanding and cooperation! (Tips valid from 2022/1/24)

We are committed to providing a safe, enjoyable experience from check-in to check-out. Please check with regional health and government authorities about specific policies that may be in place at the location of your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for CNY 168 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CNY 2 per hour.

Location

Guest Reviews

9.1
Based on 89 reviews
Cleanliness: 8.29
Service: 9.76
Location: 9.3
Room Quality: 9.45
Amenities: 8.78
Value for Money: 9.04
Food and Beverage: 8.79
Overall Experience: 9.36
J
Javier couple es
10
2026-06-17 via Nuitee
X
Xavier extended_group es
9
2026-06-14 via Nuitee
M
Mahsa solo_traveller nl
9
Pros:

The room was clean.
The staff was supportive.

2026-05-17 via Nuitee
T
Tjerk couple nl
8
Zeker voor herhaling vatbaar
Pros:

Kamer. Ontbijt. Uitstraling

2026-05-13 via Nuitee
E
Eunhye couple kr
10
2026-05-08 via Nuitee
Y
YJ solo_traveller cn
8
2026-04-27 via Nuitee
A
Abhishek couple au
10
2026-04-21 via Nuitee
T
Tjerk couple nl
8
2026-04-14 via Nuitee
L
Leonteva solo_traveller ru
10
2026-04-08 via Nuitee
W
Wayne family_with_children ca
4
My stay was extremely poor.
Pros:

The hotel is on a high floor with a good view. The service staff are okay, but the management is not very professional. Based on my experience with many high-end hotels, this hotel doesn't seem like a Hilton.

Cons:

What makes me feel most profound is that the indoor temperature is 26.5 degrees, which has seriously exceeded the average indoor temperature of 21 degrees that the human body can bear. How can we talk about sleep when we feel hot all night with our buttocks bare? So I was so impressed that night and couldn't sleep. When I asked them to adjust the indoor temperature, they said that there was no air conditioning, only heating, that is, it was uncontrollable, so it was not like the style of the Hilton Hotel, just hung a Hill. Don's signboard does not have the facilities that Hilton should provide. Chargeable is still Hilton's standard, so all this leads to a very bad check-in experience. I asked the front desk staff to add my stay to my Hilton Honors points, but they said no, because it was booked through a third party. I was surprised because I always get points for bookings through third-party hotels. Is this Hilton different from the other Hilton?

2026-04-02 via Nuitee
W
Wojciech solo_traveller pl
10
2026-03-26 via Nuitee
W
Wojciech solo_traveller pl
10
2026-03-26 via Nuitee
F
Fernando. extended_group lk
9
Very good and worth the money
Pros:

Everything was really good and the staff is very friendly even though they couldn’t speak English they tried their best to communicate. Especially the cleaning lady was really nice and friendly.Overall worth everything.

Cons:

Nothing

2026-03-18 via Nuitee
A
Abu Zaineh solo_traveller ps
10
2026-01-20 via Nuitee
D
Dzmitry solo_traveller by
5
Cons:

Smoke-free hotel. Everyone smokes everywhere - reception, hallways, bar, elevators: staff allows to do it. Not sure that it's safe for hotel that starts from 30th floor level and higher. Also extremely not comfortable for non-smokers.
In-room dining - not sure that it's convenient to order for regular guests who is not friendly with gadgets

2026-01-19 via Nuitee
M
Mostapha couple ma
8
احسن من الآخرين
Pros:

النضافة

Cons:

الفطور

2025-12-29 via Nuitee
D
Dong couple bh
10
Will definitely come back again..
Pros:

The location and food

Cons:

Not much.. everything is good

2025-12-26 via Nuitee
M
Mostapha extended_group ma
8
Praisonier de chaleure
Pros:

Laproproty

Cons:

Les chambre est tres chaude

2025-12-03 via Nuitee
Y
Youri extended_group nl
8
2025-11-26 via Nuitee
K
Kalirajan P extended_group in
10
2025-11-25 via Nuitee