Hotel Novo Santa Cruz

Hotels
7.3 (109 reviews)
Rua Santa Cruz, 958 vila Mariana, são Paulo Hotel , Sao Paulo , br

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Facilities

Parking
Free Parking
Air conditioning
24-hour front desk
Pets allowed
Bar

Review Highlights

Pros:
Great location
Good value for short stays
Cons:
Poor service
Lack of amenities

Categories

Cleanliness
7.38
Guests noted good cleanliness but mentioned issues with hygiene items and poor quality of linens.
Service
6.85
Reviews indicated poor service experiences, especially regarding responsiveness and staff attitude.
Location
9.39
Many guests appreciated the excellent location near metro stations and amenities.
Room Quality
7.34
Rooms were described as basic and in need of maintenance, with some complaints about noise.
Amenities
6.37
Limited amenities were noted, including lack of breakfast and issues with bathroom facilities.
Value for Money
8.33
The hotel was considered a good deal for short stays, balancing cost and comfort.
Food and Beverage
5.38
No breakfast options available, which was a significant drawback for guests.
Overall Experience
7.35
Generally reasonable for a short stay, with potential improvements noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:48

Property Description

Convenient Location
Hotel Novo Santa Cruz is strategically located in Sao Paulo, with popular attractions like Ciccillo Matarazzo Pavilion, MASP Sao Paulo, and Sao Paulo Metropolitan Cathedral just a few kilometers away.

Friendly and Helpful Staff
Our dedicated team is always ready to assist you with any information or assistance you may need during your stay, ensuring a comfortable and enjoyable experience.

Nearby Attractions
Explore the city with ease as Pacaembu Stadium and Museu Catavento are within close proximity to the hotel, while the Sao Paulo/Congonhas Airport is just 6 kilometers away for convenient travel arrangements.

Experience convenience, comfort, and exceptional service at Hotel Novo Santa Cruz - book your stay now!

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 109 reviews
Cleanliness: 7.38
Service: 6.85
Location: 9.39
Room Quality: 7.34
Amenities: 6.37
Value for Money: 8.33
Food and Beverage: 5.38
Overall Experience: 7.35
N
Nathali • couple • br
7
2026-07-19 • via Nuitee
A
André • solo_traveller • br
7
Pros:

Estacionamento, recepção e silêncio

Cons:

Cama um pouco desconfortável e quarto feio

2026-07-16 • via Nuitee
R
Rogério Li • solo_traveller • br
5
Bem simples e preco justo.
Pros:

Hotel bem simples mas bom custo benefício. Para quem quer uma acomodação apenas para dormir ou usar por algumas horas. Tem ar-condicionado moderno. Tem estacionamento grátis coberto. Supermercado Pão de açúcar em frente, caso queria comprar algo.

Cons:

O piso do banheiro e do chuveiro nao tem desnível ou divisao. Quando toma banho molha o banheiro inteiro Inclusive o vaso sanitário. Chuveiro elétrico. Cama desconfortável.

2026-07-09 • via Nuitee
J
Juliana • solo_traveller • br
10
2026-07-08 • via Nuitee
S
Silva • solo_traveller • br
2
Pros:

Melhorar as acomodações

Cons:

De tudo

2026-07-06 • via Nuitee
S
Sandhiego • solo_traveller • br
1
2026-07-03 • via Nuitee
I
IRZI Abderrahmane • solo_traveller • dz
8
Pros:

la tranquillité, la simplicité, et la relation facile avec le personnel (familiale, amicale ) , sans oublier l'entourage à l'extérieur, commerçants sympathiques et compréhensibles.

2026-07-03 • via Nuitee
R
Rodrigo • solo_traveller • br
9
exelente custo beneficio
Pros:

exelente custo beneficio

2026-06-30 • via Nuitee
P
Pontes • solo_traveller • br
4
Tem muito a melhorar os quartos.
Pros:

Localização, atendimento na recepção e estacionamento. A TV é Smart boa e tem frigobar. S cama de casal é boa. De solteiro, ruim.

Cons:

Não tem box. Porta do banheiro vaza luz por cima. Barulhento, som da igreja à noite e vozes pela manhã. Som dos outros quartos vaza para seu quarto. Ar pinga em cima da cama e o controle não funciona. Roupa de cama e de banho são ruins. Papel Higiênico de baixa qualidade.

2026-06-29 • via Nuitee
L
Leonardo • solo_traveller • br
4
2026-06-29 • via Nuitee
P
Pablo • couple • py
6
2026-06-21 • via Nuitee
M
Maria Gabriela • solo_traveller • br
10
2026-06-15 • via Nuitee
P
Paulo Henrique • solo_traveller • br
7
2026-06-14 • via Nuitee
B
Bueno • couple • br
8
2026-06-12 • via Nuitee
E
Ednilson silva nunes • solo_traveller • br
7
2026-06-10 • via Nuitee
T
Tomaz Edison • solo_traveller • br
8
2026-06-08 • via Nuitee
T
Tomaz Edison • solo_traveller • br
9
2026-06-08 • via Nuitee
F
francisco • solo_traveller • br
7
2026-06-07 • via Nuitee
V
Vinicius • solo_traveller • br
9
2026-06-03 • via Nuitee
M
Marcelo • solo_traveller • br
8
2026-05-29 • via Nuitee