Kings Croft Hotel

Frühstück war recht einfach, ausschließlich english breakfast

MAttress far too soft, didn’t get a decent nights sleep, you could not turn over as you sank into the mattress.
Bathroom radiator heat far too hot. Dirt behind the sink pedestal very noticeable.
No bottled water.
ONly one chair to sit on.
ÈVerything is looking very tired at KC now. In need of update
Reception staff, where do you pick them from, I have yet to come across a happy smiling person who would have a friendly post.

checkout too early. breakfast too early

Shower was very odd with a door that didnt cover the whole shower, the lock didnt work either, theres no handle on the outside balcony door, no room service, the staff on reception were friendly enough but had to ask for all basic information that should be given without asking IE where the room was, where breakfast is served, etc
We upgraded to a bungalow but it wasn't value for money, as a premiere inn was higher standards and a lot cheaper when compared.

Bed wasn't the most comfortable. WiFi was very slow. Quicker to watch netflix on my phone than on the WiFi.
Breakfast had no pastries which was disappointing.
At check out wasn't asked how my stay was, would normally have expected it.

Not applicable

I stayed for two nights ( Thursday and Friday) Thursday night was great. Unfortunately on Friday night there was an event that I was unaware of but the music finished at midnight so that was fine. Unfortunately my room was at the top of the stairs and the couple in a room near me was in and out of their room until 3.30ish. Very loud talking doors banging etc so I got very little sleep and had to drive back to London on Saturday.

Nothing at all

The ensuite in room 4 is a health hazard. The walls only go two thirds up and leave the room exposed to possible contamination. The door is glass and virtually see through.. Not a pleasant site seeing spouse on toilet. Shaving and showering. The shower is dangerous having to climb into steep bath and water sprays everywhere. Sink blocked and slow drainage. The room should immediately taken out of action. I intend to report to health and safety.

Seems tired in public areas

Very noisy, bedroom door had huge gap under it and at side. Bathroom grout and floor were dirty. Toiletries tiny even for a one night stay.
The whole property is in need of a refurb.

Views, food and excellent clean rooms. Very friendly and accommodating staff

Unfortunately, the experience fell far below reasonable expectations, especially considering the £111 rate for the night.



Upon arrival, we discovered that our room was extremely small—more like a box room than a standard hotel room. The bed was rock hard and very uncomfortable, making it difficult to get any rest. The dressing table chair was so low that it was impossible to see anything beyond our eyes in the mirror, which was both impractical and frustrating.
We were also shocked to find that the room effectively had no real window. The only “window” looked into an internal hallway and did not open, making the room feel claustrophobic and lacking ventilation. Additionally, the carpet in the corner had clearly been cut and not properly refitted, which contributed to an overall poor standard of cleanliness and maintenance. The ceiling and lighting resembled an office rather than a hotel room, which further diminished the comfort of the stay.