Boutique & Spa Hotel Heaven

Hotels
9.2 (4 reviews)
4 Bor str. , Velingrad , bg

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Free

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Excellent room size
Cons:
Limited food menu options

Categories

Cleanliness
9.79
Exceptional cleanliness and hygiene were highlighted in the reviews.
Service
9.26
Friendly and helpful staff were mentioned positively.
Location
9.3
No specific mentions, assumed standard quality for this hotel tier.
Room Quality
9.45
The room is exceptionally large and clean.
Amenities
9.28
Nice spa facilities mentioned positively.
Value for Money
8.74
Standard quality for this hotel tier.
Food and Beverage
8.29
Limited menu options for included meals were a downside.
Overall Experience
9.46
Guests expressed a strong desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:55

Property Description

Luxurious Accommodations
Indulge in the elegant rooms at Hotel Heaven, featuring modern amenities like flat-screen TVs and stylish bathrooms with bathrobes and slippers. Enjoy complimentary Wi-Fi during your stay.

Relaxing Spa Facilities
Unwind and rejuvenate at the hotel's spa, offering a sauna, steam bath, hot tub, and professional massages. Pamper yourself with a range of treatments to enhance your stay.

Scenic Surroundings
Located just a short distance from Kleputza Lake and the Tsigov Chark Ski Area, Hotel Heaven offers a peaceful retreat amidst stunning natural landscapes. Experience the best of both worlds with access to outdoor pools and Bulgarian cuisine at the on-site restaurant.

Book now for a tranquil getaway at Hotel Heaven!

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 4 reviews
Cleanliness: 9.79
Service: 9.26
Location: 9.3
Room Quality: 9.45
Amenities: 9.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 9.46
M
Mariya Vrabkova • couple • bg
9
Pros:

Изключително добре направен и поддържан, наистина бутиков хотел. Изключителна чистота и хигиена!
Приветлив и отзивчив персонал! Вкусна храна! Спокойствие и релакс!
Със сигурност ще посетим отново!

2025-11-03 • via Nuitee
D
Dachev • couple • bg
10
2025-10-30 • via Nuitee
V
Veli • couple • tr
7
2025-10-30 • via Nuitee
S
Sofie • family_with_children • gb
10
Spotless, beautiful hotel
Pros:

The room is exceptionally large and spotless clean. Nice interior, nice spa facilities. The staff were very friendly and helpful. Everywhere in the hotel was very warm.

Cons:

The food in the restaurant was nice and delicious. However, there were no menu options for the included breakfast and dinner. There was no options for food allergies, for example. It would have been better to have vegetarian, gluten free etc versions.

2025-10-27 • via Nuitee