فندق قصر الاندلس الذهبي - Alandalus Golden Palace Hotel

Hotels
4.1 (6497 reviews)
شارع سعد بن معاذ , Al Madinah , SA

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location near key attractions
Proximity to major sites
Cons:
Poor cleanliness
Inadequate service
Room quality issues

Categories

Cleanliness
2.16
Multiple reviews highlighted issues with the cleanliness of the rooms, such as dirty linens and bathrooms.
Service
4.63
While service was criticized in some reviews, location and proximity to sites provide some justification for a higher score.
Location
8.17
Numerous reviews praised the hotel's location near key attractions.
Room Quality
2.62
Guests reported issues with room conditions, including bugs, congestion, and maintenance problems.
Amenities
3.15
Several complaints about lack of towels and slow elevators affected this category.
Value for Money
3.61
General sentiment indicates that guests felt the hotel did not offer good value corresponding to the amenities and service.
Food and Beverage
4.16
No specific mention, assuming a neutral standard quality for this hotel tier.
Overall Experience
4.33
General demographic sentiment reflected disappointment, but some positive experiences were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:34

Property Description

Central Location: Situated in the heart of Al Madinah and less than 1 km from Al-Masjid an-Nabawi.
Multilingual Staff: Arabic and English-speaking staff at your service.
Convenient Amenities: Enjoy free WiFi and available private parking for a hassle-free stay.

Book your stay at Al-Andalus Palace Golden for an unforgettable experience in Al Madinah.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

4.1
Based on 6497 reviews
Cleanliness: 2.16
Service: 4.63
Location: 8.17
Room Quality: 2.62
Amenities: 3.15
Value for Money: 3.61
Food and Beverage: 4.16
Overall Experience: 4.33
M
MOHAMMAD SAMAD • couple • gb
10
2026-10-31 • via Nuitee
U
Uwanie • family_with_children • ng
4
Pros:

One of their staff was very helpful. Tried to find an alternative place for us as the accommodation didn't meet our requirements.

Cons:

Nothing. Smoking every floor. Inclusive of the elevator. Everywhere is smelling of tobacco.

2026-10-29 • via Nuitee
A
AL-ASHMALI • couple • sa
1
2026-10-29 • via Nuitee
N
Nawaf • couple • sa
10
Pros:

قربه للحرم

2026-10-28 • via Nuitee
الجواد • solo_traveller • sa
10
2026-10-26 • via Nuitee
A
Ahmed • couple • eg
1
2026-10-25 • via Nuitee
M
Muhammed • couple • gb
2
2026-10-24 • via Nuitee
A
Adnan • couple • sa
5
2026-10-23 • via Nuitee
S
SOLIMAN • extended_group • sa
7
2026-10-21 • via Nuitee
S
Shaukat • family_with_children • sa
5
2026-10-21 • via Nuitee
محمد • solo_traveller • sa
7
2026-10-20 • via Nuitee
M
mamdouh • extended_group • eg
5
Pros:

Location

Cons:

Facilities

2026-10-20 • via Nuitee
B
Bachar • solo_traveller • lb
4
2026-10-20 • via Nuitee
S
Suzan • family_with_children • eg
8
Pros:

الفندق تالت مره احجز فيه ميزته الرهيبه انه قريب من بوابه النساء 3 دقايق بالضبط
انا اخدت اوضه كانت التكييف مش شغال قعدوا يحاولوا يصلحوه يوم متصلحش بصراحه فيه اخ مصرى الله يكرمه هو اللى نقلنا لاوضه تانيه التكييف كان شغال فيها

Cons:

زحمه جدا على الاسانسيرات

2026-10-19 • via Nuitee
M
Mohamed • solo_traveller • eg
5
2026-10-19 • via Nuitee
محمد • couple • eg
6
2026-10-19 • via Nuitee
M
Mohamed • couple • sa
9
2026-10-18 • via Nuitee
B
Bilal • family_with_children • sa
2
Pros:

Samll room. Not cleaning room lighting very low and dim all room fragrances bad

2026-10-17 • via Nuitee
عبدالرحمن • solo_traveller • sa
1
2026-10-17 • via Nuitee
W
Waseem • family_with_children • ae
5
Pros:

Location

Cons:

Room was very small AC was to noisy

2026-10-17 • via Nuitee