فندق قصر الاندلس الذهبي - Alandalus Golden Palace Hotel

Hotels
4.1 (6253 reviews)
شارع سعد بن معاذ , Al Madinah , sa

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Children allowed

Facilities

Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Internet access
Housekeeping on request
Garage
Bulk dispenser for toiletries
See all facilities

Review Highlights

Pros:
Location near key attractions
Proximity to major sites
Cons:
Poor cleanliness
Inadequate service
Room quality issues

Categories

Cleanliness
2.16
Multiple reviews highlighted issues with the cleanliness of the rooms, such as dirty linens and bathrooms.
Service
4.63
While service was criticized in some reviews, location and proximity to sites provide some justification for a higher score.
Location
8.17
Numerous reviews praised the hotel's location near key attractions.
Room Quality
2.62
Guests reported issues with room conditions, including bugs, congestion, and maintenance problems.
Amenities
3.15
Several complaints about lack of towels and slow elevators affected this category.
Value for Money
3.61
General sentiment indicates that guests felt the hotel did not offer good value corresponding to the amenities and service.
Food and Beverage
4.16
No specific mention, assuming a neutral standard quality for this hotel tier.
Overall Experience
4.33
General demographic sentiment reflected disappointment, but some positive experiences were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:34

Property Description

Central Location: Situated in the heart of Al Madinah and less than 1 km from Al-Masjid an-Nabawi.
Multilingual Staff: Arabic and English-speaking staff at your service.
Convenient Amenities: Enjoy free WiFi and available private parking for a hassle-free stay.

Book your stay at Al-Andalus Palace Golden for an unforgettable experience in Al Madinah.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SAR 30 per day.

Location

Guest Reviews

4.1
Based on 6253 reviews
Cleanliness: 2.16
Service: 4.63
Location: 8.17
Room Quality: 2.62
Amenities: 3.15
Value for Money: 3.61
Food and Beverage: 4.16
Overall Experience: 4.33
M
mohamoud salem • solo_traveller • sa
7
2026-06-26 • via Nuitee
A
abdullah • extended_group • sa
1
2026-06-25 • via Nuitee
M
Masomah • couple • sa
4
Pros:

عادي جداً يحتاج تطوير

2026-06-22 • via Nuitee
A
ABU BAKR • couple • sa
8
2026-06-22 • via Nuitee
N
Nobi • solo_traveller • sa
3
2026-06-17 • via Nuitee
إيناس • family_with_children • sa
2
Never come back to this hotel again
Pros:

Location

Cons:

Many insects and not clean under the bed also hardly to find parking

2026-06-16 • via Nuitee
M
mohammed • couple • sa
1
لا انصح به
Pros:

للاسف ولا شي فقط القرب من الحرم

Cons:

لا يوجد مواقف
لا يوجد نظافة
لا يوجد خدمات

2026-06-16 • via Nuitee
S
Shahida • family_with_children • sa
10
2026-06-14 • via Nuitee
A
Abdullah • couple • pk
7
2026-06-14 • via Nuitee
S
Shuaa • couple • sa
5
2026-06-11 • via Nuitee
H
HASSAN • extended_group • sa
1
2026-06-11 • via Nuitee
عاشور • solo_traveller • sa
3
2026-06-10 • via Nuitee
A
Al • couple • sa
5
2026-06-09 • via Nuitee
A
Asiri • solo_traveller • sa
1
2026-06-09 • via Nuitee
A
Abdullah • family_with_children • sa
1
2026-06-08 • via Nuitee
M
Mudassir • solo_traveller • sa
1
تجربة سيئة للغاية مع الفندق وموظفيه. الغرفة أصغر من حمامي، ولا يوجد بها خدمة واي فاي، ولا تهوية، وال
Pros:

تجربة سيئة للغاية مع الفندق وموظفيه. الغرفة أصغر من حمامي، ولا يوجد بها خدمة واي فاي، ولا تهوية، والضوضاء فيها تمنع النوم. الحمام أقذر ما رأيت في حياتي. الميزة الوحيدة هي قربه من الحرم بسعر معقول؛ وإلا، فإنه يستحق صفرًا من النقاط.

Cons:

Terrible experience with the hotel and staff. The room is smaller than my bathroom, and there is no wifi, no ventilation, and sound in the room didn't allow you to sleep. The dirtiest bathroom I have ever seen. The only good thing is that it is close to Haram at a decent price; otherwise, it's unable to obtain a 0 point too.

2026-06-06 • via Nuitee
اصيل خالد • extended_group • sa
7
2026-06-05 • via Nuitee
عبدالله • extended_group • sa
1
Pros:

مزدحم وسي لا انصح السكن فيه سي جدا جدا

Cons:

لم يعجبني شي سي جدا لا انصح فيه

2026-06-05 • via Nuitee
وليد • extended_group • sa
4
2026-06-05 • via Nuitee
M
Mohamed • solo_traveller • sa
3
2026-06-04 • via Nuitee