فندق قصر الاندلس الذهبي - Alandalus Golden Palace Hotel

Hotels
4.1 (6212 reviews)
شارع سعد بن معاذ , Al Madinah , sa

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location near key attractions
Proximity to major sites
Cons:
Poor cleanliness
Inadequate service
Room quality issues

Categories

Cleanliness
2.16
Multiple reviews highlighted issues with the cleanliness of the rooms, such as dirty linens and bathrooms.
Service
4.63
While service was criticized in some reviews, location and proximity to sites provide some justification for a higher score.
Location
8.17
Numerous reviews praised the hotel's location near key attractions.
Room Quality
2.62
Guests reported issues with room conditions, including bugs, congestion, and maintenance problems.
Amenities
3.15
Several complaints about lack of towels and slow elevators affected this category.
Value for Money
3.61
General sentiment indicates that guests felt the hotel did not offer good value corresponding to the amenities and service.
Food and Beverage
4.16
No specific mention, assuming a neutral standard quality for this hotel tier.
Overall Experience
4.33
General demographic sentiment reflected disappointment, but some positive experiences were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:34

Property Description

Central Location: Situated in the heart of Al Madinah and less than 1 km from Al-Masjid an-Nabawi.
Multilingual Staff: Arabic and English-speaking staff at your service.
Convenient Amenities: Enjoy free WiFi and available private parking for a hassle-free stay.

Book your stay at Al-Andalus Palace Golden for an unforgettable experience in Al Madinah.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SAR 30 per day.

Location

Guest Reviews

4.1
Based on 6212 reviews
Cleanliness: 2.16
Service: 4.63
Location: 8.17
Room Quality: 2.62
Amenities: 3.15
Value for Money: 3.61
Food and Beverage: 4.16
Overall Experience: 4.33
ريان • couple • sa
5
2026-05-09 • via Nuitee
S
Setiawan • couple • id
8
Pros:

Dekat dgn pintu masjid nabawi

2026-05-08 • via Nuitee
U
Usman • solo_traveller • sa
5
2026-05-08 • via Nuitee
عبدالرحمن • solo_traveller • sa
4
2026-05-07 • via Nuitee
منال • solo_traveller • sa
10
2026-05-06 • via Nuitee
E
Ehsan • family_with_children • sa
7
Pros:

Location was very near to Masjid e Nabvi.

Cons:

Only 4 Elevators were not enough.

2026-05-06 • via Nuitee
M
Mohammad • solo_traveller • gb
3
2026-05-04 • via Nuitee
R
Rahmetullah • couple • tr
6
2026-05-02 • via Nuitee
S
SARGUROH • solo_traveller • in
5
2026-05-01 • via Nuitee
ام محمد • solo_traveller • sa
3
2026-05-01 • via Nuitee
A
alghamdi • extended_group • sa
1
2026-04-28 • via Nuitee
D
Dahy • family_with_children • us
1
Pros:

Nothing

2026-04-28 • via Nuitee
M
Mansoor • couple • ae
2
2026-04-28 • via Nuitee
A
alghamdi • couple • sa
1
2026-04-28 • via Nuitee
ناصر • family_with_children • sa
5
2026-04-26 • via Nuitee
M
Mohamed • couple • fr
3
Il y’a pas même pas une serviette dans la salle de bains et pas nettoyer
Pros:

Rien

Cons:

Sal

2026-04-26 • via Nuitee
K
Karim • family_with_children • qa
5
It was decent
Pros:

Facilities

Cons:

Location

2026-04-26 • via Nuitee
D
Danqa • family_with_children • us
8
It was pleasent and we will return again inshaallaah.
Pros:

The stuff are acomadating and treat all the guests equally and accordinglly frist come frist service

Cons:

The whole way was smeling bad and checking in was beyoind time frame.

2026-04-11 • via Nuitee
S
saeed • couple • eg
3
2026-04-11 • via Nuitee
عسيري • couple • sa
1
2026-04-11 • via Nuitee