InterContinental Dar Al Iman Madinah by IHG

Hotels
InterContinental Hotels & Resorts
8.9 (7531 reviews)
Central Area , Al Madinah , sa

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Spacious rooms
Cons:
Need for room modernisation
High price
Outdated facilities

Categories

Cleanliness
8.4
Several reviews indicated high cleanliness; however, one mentioned outdated bathroom conditions.
Service
9.9
Exceptional service highlighted by multiple reviews, particularly from Rami Mousa Hasan.
Location
9.4
Proximity to local attractions and favorable remarks about the location.
Room Quality
8.4
Spacious rooms mentioned, but suggestions for modernisation were noted.
Amenities
8.9
Amenities were generally satisfactory, but some reviews indicated outdated facilities.
Value for Money
7.9
Comments on high price compared to the quality experienced.
Food and Beverage
8.9
Positive feedback regarding meal variety and quality.
Overall Experience
9.4
Overall satisfaction with the stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:02

Property Description

Luxurious Accommodations
Dar Al Iman InterContinental, located next to the Holy Prophet's Mosque plaza, offers elegantly furnished rooms with modern amenities including air conditioning and satellite TV. Some rooms even provide stunning views of the Holy Mosque of the Prophet Muhammad.

Fine Dining Experience
Indulge in a culinary journey at Rotana restaurant, where a delightful array of Arabian and international dishes awaits to tantalize your taste buds.

Convenient Location
Benefit from the prime location of the hotel, just a short 10-minute walk from the King Abdulaziz Library. With the Prince Mohammad bin Abdulaziz Airport, Taiba Mall, and Bin Dawood Supermarket in close proximity, Dar Al Iman InterContinental ensures a seamless and enjoyable stay for all guests.

Ready to experience unparalleled hospitality and comfort? Book your stay at Dar Al Iman InterContinental now!

Important information:

Dear Valued Guest,
Please be advised that throughout the month of Ramadan, all reservations with the "Breakfast" package will be replaced with Iftar.

Reservations made without a credit card or with an invalid credit card must be re-confirmed with the hotel. The hotel maintains the right to cancel the reservation at any time after 6:00 p.m. on the day of arrival. The hotel shall not be held liable for the non-availability.

Dear Valued Guests, Please be advised that we are constantly striving to improve our services in order to present our guests with an ultra-luxurious InterContinental experience. Starting from January 2025, we will be doing some hotel and suite restoration and maintenance work. During these times, there may be noise on the hotel grounds. We sincerely regret any trouble this may bring you.

Guests are required to show a photo ID and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Dar Al Iman InterContinental, an IHG Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A damage deposit of SAR 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property. "Please note that any credit card used for either pre-payment or charges on-site must be in the name of the guest and the same card must be presented for verification upon check-in. If the guest is not the cardholder or if the credit card used is not provided at the time of check-in, the guest must provide alternate payment arrangements. The hotel cannot honor any past (prepayments, deposits etc.) or future payments without presenting the credit card and the cardholder's authorization. The hotel reserves the right to reject the booking due to noncompliance of these requirements."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for SAR 150 per person per night when using an existing bed.
    People 6 years old and over stay for SAR 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs SAR 150 per day.

Location

Guest Reviews

8.9
Based on 7531 reviews
Cleanliness: 8.4
Service: 9.9
Location: 9.4
Room Quality: 8.4
Amenities: 8.9
Value for Money: 7.9
Food and Beverage: 8.9
Overall Experience: 9.4
H
Hassan extended_group gb
10
Very good
Pros:

Very good

Cons:

Everything

2026-08-08 via Nuitee
M
MIRZA KAMRAN AZAM solo_traveller gb
9
2026-08-08 via Nuitee
E
Elham couple sa
10
اقامة رائعة ومريحة
Pros:

الفندق كانت الاقامة فيه رائعة ومريحة وكان الاستقبال رائع وكل الموظفين را ئعين وبشوشين واشكرهم على حسن استقبالهم ومعاملتهم الجميلة

2026-08-08 via Nuitee
M
Maram couple sa
10
Pros:

I really enjoyed my stay. Everything was great the cleanliness, the service, and the convenient location close to the Haram. The lunch and dinner buffets were delicious it was actually the first time I enjoyed the food so much that I ate all my meals at the hotel throughout my stay.

2026-08-08 via Nuitee
R
Rania family_with_children sa
7
2026-08-08 via Nuitee
M
Mohammed couple sa
10
2026-08-07 via Nuitee
I
Issouf Zoumana couple sa
5
2026-08-07 via Nuitee
خديجة couple sa
10
Pros:

أعجبني نظافة المكان وتعامل الموظفين به وقربه من المسجد النبوي

2026-08-07 via Nuitee
M
Mishaal family_with_children kw
1
10,000 riyals for two nights. Five stars on the sign, nothing behind it.
Pros:

nothing! i didn’t any return on my money!

Cons:

Two nights, 10,000 riyals, and nothing in between

I booked the presidential suite at what's billed as the No. 1 hotel in Madinah. Here's what we got.

Check-in 7:30pm: our door was already open, someone inside spraying air freshener. A blower in the master bedroom made an alarming noise all evening. Reception wouldn't inspect it unless one of us was present — so I stood and watched a technician replace it until 1am. He did his job well. The debris he left behind stayed on the floor.

We woke to the kids' room reeking of cigarettes. Nobody had mentioned we were on a smoking floor. My children are 10, 8, and 6.

Afternoon, I went down to complain. The duty manager laughed in my face. Asked what was funny, she said it was about something else. Later, after we returned to a suite drowning in paint fumes, she informed me that painting is part of maintenance — what did I expect? And when I raised the laugh again, it had become a smile: a smile toward your Muslim brother is charity. Apparently that settles it at Dar Al Iman.

Her offer: free breakfast, and a new suite whenever the current guests happened to leave. felt disappointed and left without saying anything!

At evening, my wife went down. receptionist reminded my wife that checkout tomorrow when she asked about the manager, she replied: “all you care about check-in, check-out, and nothing in between" did a manager appear, apologize, and promise the night free plus an immediate move. She went up and packed. Half an hour later Mr. Hamza — genuinely a gentleman — came to say no suite was available.

At checkout: no note, no adjustment, no refund. The receptionist asked how our stay was. I said terribly terrible. She asked why. Nothing had been written down at any point.

this is, by the way, long story short.

10,000 riyals for two nights. Five stars on the sign, nothing behind it.

2026-08-06 via Nuitee
M
Mohamed extended_group ae
10
Pros:

الموقع ومساحه الغرف

Cons:

لا شي

2026-08-06 via Nuitee
N
nadeem extended_group us
10
It was very please t stay
Pros:

Everything

Cons:

Non

2026-08-06 via Nuitee
L
lamis couple us
6
2026-08-06 via Nuitee
M
Mohamed solo_traveller ae
10
2026-08-06 via Nuitee
A
Assem family_with_children us
9
2026-08-05 via Nuitee
H
Houda couple ae
10
2026-08-05 via Nuitee
M
Mohamed family_with_children us
10
Would love to go again!
Pros:

Room was very nice and spacious. Food was exceptional with variety of choices. Loved the fresh orange juice. Location was clean with kind staff. Overall place met my expectations. Elevator was fast, place was not crowded which is preferable. Can’t wait to go again!

Cons:

Only the construction sound that was a bit loud.

2026-08-04 via Nuitee
S
Shatha extended_group sa
10
2026-08-04 via Nuitee
M
MUHAMMAD REHAN family_with_children ae
9
2026-08-03 via Nuitee
M
Mohammed extended_group sa
7
Pros:

المساحه لكن بعيد عن مدخل الحريم الرئيسي

Cons:

لم يتم تقديم ضيافه فواكه اوماشابه

2026-08-03 via Nuitee
غرم الله extended_group sa
9
شكراً لكم وسأنصح بالاقامة لديكم وسأكرر الزيارة
Pros:

موقع الفندق وحسن الاستقبال والمعاملة

Cons:

لاشيئ

2026-08-02 via Nuitee