Sierra Norte By Chic Hotel Group

Hotels
9.6 (14 reviews)
Calle cobre numero 6 colonia del tesoro , Tepoztlán , mx

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Facilities

Offsite parking discounted rates available
Swimming pool
Terrace
Shallow end
Front desk (limited hours)
Self parking (surcharge)
Offsite parking discounted rates available
Exercise/lap pool
Japanese garden
Covered parking
See all facilities

Review Highlights

Pros:
Amazing customer service
Good location
Cons:
Odor in the room
Uncomfortable pillow

Categories

Cleanliness
8.9
There was a reported issue with bathroom odors in the room.
Service
9.87
Customer service was praised for being amazing.
Location
9.91
The hotel is well-located, with good parking availability.
Room Quality
8.86
The quality of the pillows was noted as a drawback.
Amenities
10
Standard quality for this hotel tier.
Value for Money
9.89
The stay was seen as satisfactory for the price paid.
Food and Beverage
9.35
No specific feedback provided.
Overall Experience
10
Overall satisfaction with positive and negative elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:31

Property Description

Luxurious Accommodation with Scenic Views

Modern Amenities and Exceptional Service
The rooms at Sierra Norte By Chic Hotel Group are thoughtfully designed with a perfect blend of comfort and style. From the mountain view balconies to the flat-screen TVs, every detail is curated to enhance your stay. The attentive staff goes above and beyond to ensure a memorable experience, offering top-notch service and assistance at the reception.

Convenient Location for Exploring
Located in Tepoztlán, with popular attractions like the Robert Brady Museum and Archaeological Monuments Zone of Xochicalco nearby, Sierra Norte By Chic Hotel Group is the ideal base for exploring the area. With free private parking and easy access to the airport, your travel convenience is guaranteed.

Experience luxury and comfort at Sierra Norte By Chic Hotel Group. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 14 reviews
Cleanliness: 8.9
Service: 9.87
Location: 9.91
Room Quality: 8.86
Amenities: 10
Value for Money: 9.89
Food and Beverage: 9.35
Overall Experience: 10
S
Sandra • family_with_children • mx
8
2026-01-20 • via Nuitee
A
Andrea • couple • mx
8
Gran servicio. Pero demasiado caro para lo que ofrece
Pros:

El lugar es muy bonito y el servicio bueno

Cons:

No había toallas en el cuarto y la ropa de cama era muy vieja. En general el hotel es bueno pero esperaría algo mucho mejor por el precio (que no es barato)

2026-01-19 • via Nuitee
S
Sánchez • couple • mx
10
2025-12-20 • via Nuitee
A
ADRIAN • couple • mx
10
Espectacular
Pros:

Todo

Cons:

NA

2025-11-02 • via Nuitee
S
Sergio • couple • cz
7
Cumplió mis expectativas de acuerdo al precio que pagué
Pros:

No desayune en el hotel, el lugar limpio y buena atención de la persona de la recepción, lugar para estacionarse sin problema, buen espacio y cerca.

Cons:

El ruido de las personas que llegaban a las 2AM, el cojín no me gusto, se veía percudido, no me sentí cómodo con el cojín, lo cubrí con la toalla que si estaba muy limpia

2025-10-20 • via Nuitee
R
Ricardo Eugenio • couple • mx
8
2025-10-12 • via Nuitee
L
Lee • couple • mx
10
Pros:

Customer Service was Amazing!

2025-10-06 • via Nuitee
L
lorena • couple • mx
10
Muy bonito
Pros:

Me gusto que es un lugar chiquito, acogedor y con decoración bonitos

Cons:

En el cuarto se percibía un olor a baño… no se si pasa en todo Tepoztlán

2025-09-15 • via Nuitee
A
Ana Paula • couple • mx
10
Pros:

Muy cómodo y bien ubicado

2025-08-21 • via Nuitee
L
Lizbeth • young couple • mx
9
Superb
2024-12-17 • via Nuitee
F
Fernando • young couple • mx
10
Exceptional
2024-11-18 • via Nuitee
V
Villalobos • with friends • mx
10
Exceptional
2024-11-11 • via Nuitee
C
Carla • with friends • mx
9
Superb
2024-01-29 • via Nuitee
P
Pedro • solo traveller • mx
9
Superb
2023-05-07 • via Nuitee