Cristallo B&B

Hotels
8.8 (649 reviews)
Telfen Lanzin Str. 37 , Castelrotto , it

Free
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great staff service
Comfortable rooms
Nice location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
8.09
Some reviews mentioned cleanliness issues with linens.
Service
9.56
Overall, guests praised the staff's attentiveness and helpfulness.
Location
9.1
The location was generally appreciated, although some found it a bit isolated.
Room Quality
9.05
Rooms were described as nice and comfortable.
Amenities
8.58
Amenities such as the spa were well-received.
Value for Money
8.54
While some felt the price was high, others found it justifiable.
Food and Beverage
8.09
Breakfast options were viewed as limited by some guests.
Overall Experience
9.36
Many guests had a positive experience overall despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:35

Property Description

Luxurious Wellness Center and Gourmet Dining
Indulge in relaxation at the wellness center with a sauna, steam bath, and hot tub. Enjoy a delicious breakfast spread served daily at the on-site restaurant.

Alpine-Style Rooms with Stunning Views
Experience comfort in our charming alpine-style rooms with satellite TV, private bathrooms, and most with a furnished balcony offering breathtaking views of Castelrotto.

Convenient Location and Complimentary Shuttle Service
Located just 2 km from Seiser Alm Cable Car, enjoy easy access to Ortisei and St. Ulrich cable cars, with a free shuttle service available 200 meters from the property. Plus, guests receive the Combi Mobil Card for free local public transport.

Book your stay at Cristallo B&B now for a memorable and relaxing getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 649 reviews
Cleanliness: 8.09
Service: 9.56
Location: 9.1
Room Quality: 9.05
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 9.36
P
Peter couple at
8
empfehlenswerte Unterkunft in einem eher hochpreisigen Wander- und Skigebiet
Pros:

Frühstück reichhaltig und gut, von diversen Müsli bis hin zu Eiern und Speck, alle erdenklichen Getränke
Im Restaurant Speisenauswahl nicht extrem groß, was wir gegessen haben war aber sehr gut. 4-Gangmenü muss bis 10:00 bestellt werden für den jeweiligen Tag. Auch dieses war sehr gut, allerdings für unseren Hunger viel zu zu viel.

Alle Skigebiete im Grödner Tal sowie die Seiser Alm sind mit den öffentlichen Bussen gratis zu erreichen.

Cons:

teilweise Verkehr zum schräg gegenüber liegenden Gemeindehof, ins Zentrum von Kastelrut geht man gemütlich innerhalb 15 - 20 Minuten (Gehsteig vorhanden daher trotzdem gut machbar)

2026-02-09 via Nuitee
D
Daniel couple pl
10
Pros:

Bardzo fajny hotel w dobrej lokalizacji.
Fajna strefa spa, bardzo dobre śniadania.

2026-01-29 via Nuitee
S
stefano couple it
10
Pros:

Tutto

2026-01-22 via Nuitee
C
Camila couple cl
8
Muy agradable
Pros:

Estancia cómoda y amplia. Tiene opción de sauna gratis, pero no lo probamos. Restaurante sabroso. Buena atención del personal. Tiene ascensor y wifi rápido. Buen desayuno. Ubicación cercana a Castelrotto, se puede ir caminando de paseo y cercano a la estación de bus para Alpes di Siusi.

Cons:

Tiene pocos estacionamientos. No tiene aire acondicionado.

2026-01-19 via Nuitee
F
Fanny couple hu
8
Pros:

Kedves személyzet, tiszta szoba, finom ételek

Cons:

Kevés, szűkös parkolóhely

2026-01-19 via Nuitee
L
Leonia couple it
9
2026-01-19 via Nuitee
T
Tyson couple ca
9
2026-01-19 via Nuitee
D
Dafne couple nl
9
2026-01-19 via Nuitee
P
Patrick couple br
9
Ótimo custo benefício
Pros:

Localização boa, estrutura boa, café da manhã ótimo e estacionamento gratuito

Cons:

Achei um pouco quente, poderia ter um ventilador para os dias de verão

2026-01-19 via Nuitee
N
Nanni couple it
10
Motlo bello
Pros:

Tutto

Cons:

Null

2026-01-18 via Nuitee
G
Giuseppe couple it
10
Piacevole soggiorno di coppia in hotel piccolo ma molto curato. Rapporto qualità prezzo eccellente
Pros:

Pulizia, clima familiare dell’hotel, disponibilità negli orari di check-in, SPA molto carina

2026-01-18 via Nuitee
P
Przemysław couple pl
10
Mały super Hotel bardzo dobry na wypoczynek po nartach i nie tylko. Polecam
Pros:

Czystość ponadprzeciętna, personel na najwyższym poziomie, pyszne śniadania, fajny bar.
Dobra lokalizacja i pokoje z widokiem.

Cons:

Strefa Spa trochę za szybko zamknięta 19.30

2026-01-15 via Nuitee
D
Detlef extended_group nl
9
Prima lokatie en uitstekende prijs kwaliteitsverhouding.top ontbijt
Pros:

Het was schoon comfortabel en het ontbijt was fantastisch. Zeer vriendelijk personeel

Cons:

Als dan toch iets te verbeteren valt dan de skikelder. De schoenen werden niet echt warm en droog.

2026-01-12 via Nuitee
E
Erich couple at
9
2026-01-01 via Nuitee
P
Paolo couple it
7
Pros:

Abbiamo avuto necessità di pernottare complessivamente buona

2025-12-26 via Nuitee
P
paolo solo_traveller it
10
Perfetto tutto , sono gentilissimi e colazione eccellente
Pros:

Colazione e tranquillità

Cons:

Niente

2025-12-21 via Nuitee
P
paolo solo_traveller it
9
È andato tutto benissimo
Pros:

Colazione e tranquillità

Cons:

Direi niente

2025-12-21 via Nuitee
A
AMBRA couple it
9
2025-12-18 via Nuitee
L
Lucia couple it
9
Molto soddisfacente
Pros:

Colazione ottima,posizione buona.

2025-12-14 via Nuitee
E
Elisa extended_group it
4
Purtroppo Non lo consiglierei e non ci tornerei…..
Cons:

Siamo soliti a farci weekend in giro sopratutto in montagna, questa volta purtroppo è stato un flop…
Partiamo con il dire che le lenzuola della camera non erano proprio pulitissime, presentavano macchie ed erano sporche in vari punti, arriviamo poi alla colazione, scarna, di dolce non c’era praticamente nulla se non un plum-cake oramai esaurito, e 5 waffle di numero (piccoli).
I succhi e l’acqua erano finiti finché il mio compagno ha chiesto alla cameriera che più volte è passata davanti venendo le bevande esaurite se potesse portarne delle altre.
Per non parlare della tassa di soggiorno per il cane. Barboncino toy di 3,5kg che non perde pelo, colui che quando ci movavamo era sempre all’interno della sua borsetta. 20€ di tassa per un cane, dove non mi è nemmeno stato chiesto se volevo una ciotola dell’acqua, quindi mi domando 20€ pagati per cosa?
Esperienza che non ripeterò e non consiglierò.

2025-12-09 via Nuitee