Old Penang Hotel - Penang Times Square

Hotels
6 (244 reviews)
No. 3, 3A, 5, 5A, Jalan Kampung Jawa Lama , George Town , my

listing image 1
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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Facilities for disabled guests
Ironing service
Non-smoking throughout
Wheelchair accessible
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Kind and helpful staff
Standard service
Cons:
Cleanliness issues
Poor room quality
Value not justified

Categories

Cleanliness
4.39
Guest mentioned that the hotel was dusty, indicating a cleanliness issue.
Service
7.36
Some guests found the staff kind and helpful, though there were issues with booking confirmation.
Location
6.4
Not explicitly mentioned in reviews, assigned the target rating.
Room Quality
5.35
Negative sentiment regarding the bed and discomfort caused back pain.
Amenities
6.38
Not explicitly mentioned in reviews, assigned the target rating.
Value for Money
5.34
Guests felt it was not worth the price paid.
Food and Beverage
6.39
Not explicitly mentioned in reviews, assigned the target rating.
Overall Experience
6.36
Overall sentiment indicates dissatisfaction and frustration with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:15

Property Description

Convenient Location
Situated within a 5-minute walk from Penang Times Square, Old Penang Hotel offers easy access to popular attractions and shopping destinations.

Modern Amenities
Experience comfort and convenience in our beautifully furnished rooms equipped with air conditioning, satellite TV, and free Wi-Fi.

Nearby Attractions
Explore Gurney Plaza, Gurney Paragon, and other nearby attractions just a short drive away from Old Penang Hotel.

To book your stay at Old Penang Hotel and enjoy a comfortable and convenient experience in Penang, visit our website now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for MYR 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6
Based on 244 reviews
Cleanliness: 4.39
Service: 7.36
Location: 6.4
Room Quality: 5.35
Amenities: 6.38
Value for Money: 5.34
Food and Beverage: 6.39
Overall Experience: 6.36
O
Oqilov • solo_traveller • uz
1
2026-02-08 • via Nuitee
S
Shamesh • couple • my
2
Pros:

Toilet

Cons:

Ini 2 star hotel tadak
Booking tipu saya

2026-01-22 • via Nuitee
O
Oqilov • couple • uz
3
2026-01-07 • via Nuitee
J
Jessica Malar • couple • my
1
The hotel was dusty, and I felt that the bed was not good either. I had back pain after staying there due to the poor be
Pros:

Nothing, it’s worst than budget hotel

Cons:

Not worth it

2026-01-03 • via Nuitee
S
siti aizatul • couple • my
8
Pros:

The staff was so kind and helpfull...

2025-12-30 • via Nuitee
M
Mohamed • couple • ae
7
2025-12-29 • via Nuitee
A
Ahmad Firus • extended_group • my
1
2025-12-26 • via Nuitee
N
Nurul Hidayah • couple • my
1
Pros:

Nothing.dalam gambaq semua elok.

Cons:

Banyak lipas kecil2. Masuk je tak sampai 5 minit badan gatal2. Try refund tak dapat. Sy frust. Walaupon rm120. Sy rasa mahal sbb tak dapat rehat langsung. Gambar pon tak sempat ambil. Sumpah frust gila.

2025-12-16 • via Nuitee
A
Ahmad Dhiyauddin • solo_traveller • my
1
2025-12-08 • via Nuitee
D
DR. RADEN EL NECZERT • couple • my
1
Please dont book this hotel
Pros:

Nothing

Cons:

Staff try to get me to pay the tax even im already pay at booking... Staff dont know how to check my book at booking system.. And want me to show booking.com ID... Im just have a booking number and pin only but staff still stupid

2025-12-03 • via Nuitee
L
Liau • solo_traveller • my
3
2025-11-16 • via Nuitee
N
Norliza • couple • my
5
2025-11-07 • via Nuitee
H
Hafiza Binti Naji Mudin • family_with_children • my
5
2025-10-30 • via Nuitee
N
Nur • couple • my
8
2025-10-21 • via Nuitee
R
Rahmat • solo_traveller • my
6
2025-10-18 • via Nuitee
H
Hafiza Binti Naji Mudin • family_with_children • my
5
2025-09-02 • via Nuitee
M
Mohd Kamarulzaman • couple • my
5
2025-08-07 • via Nuitee
S
SHARMELA • couple • my
1
2025-08-03 • via Nuitee
S
SYED MUHAMAD AL-JAFREE • couple • my
5
2025-07-21 • via Nuitee
A
anisa • extended_group • my
8
2025-07-14 • via Nuitee