Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Kind and accommodating staff
Comfy beds
Good sized rooms
Great location
Room upgrades
Convenient access to beach and shops
Cons:
Warm corridors

Categories

Cleanliness
7
There were no negative comments about cleanliness, but the mention of warm corridors suggests some guests might have had minor issues.
Service
8.5
Staff were praised as 'very kind and accommodating', which implies excellent service, despite no further specifics being provided.
Location
9
The hotel's location is highlighted as 'amazing' and 'perfect' due to its proximity to key areas such as the beach, shops, and services.
Room Quality
8
Positive feedback on room size, comfy beds, and the upgrade to a balcony room suggests good room quality.
Amenities
7.5
The provision of a free daily beach towel is a positive aspect mentioned, while there was no direct mention of other amenities.
Value for Money
8.5
The headline stated it was 'good value for money,' indicating that guests felt the price met the expectations.
Food and Beverage
7
Despite not trying the breakfast, the guest mentioned it 'smells good,' suggesting a positive perception towards the hotel's food offerings.
Overall Experience
8
An overall positive sentiment with special accommodations and room upgrades contribute to a high overall experience rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-29 18:27

Property Description

Convenient Location near Karon Beach
Located just a 3-minute walk from Karon Beach, ON Hotel Phuket offers bright rooms with city or garden views. The hotel is also close to popular attractions like Phuket Simon Cabaret and Patong Pier.

Comfortable Rooms with Modern Amenities
Each air-conditioned guestroom at Phuket ON Hotel is equipped with a flat-screen TV, minibar, and free WiFi. Guests can relax knowing that safety deposit boxes, refrigerators, and free toiletries are also provided.

Excellent Services and Dining Options
Guests can enjoy 24-hour front desk assistance, luggage storage, and airport shuttles at ON Hotel Phuket. The in-house restaurant serves a variety of seafood and local dishes, while the bar offers a relaxing atmosphere with happy hours.

Book your stay at ON Hotel Phuket for a memorable experience near the beach!

Important information:

On Hotel Phuket consists of three buildings. As part of our continuous efforts to enhance the guest experience, two buildings will undergo scheduled renovations from May to October 2026, with the aim of further improving our facilities and services for future guests.

During this period, the remaining building will not be affected by the renovations and will continue normal operations, welcoming guests as usual. All confirmed bookings will be carefully arranged in the operating building to ensure a comfortable stay.

Please be kindly informed that there may be minor noise disturbances during limited daytime hours. The hotel will take all necessary measures to minimize any inconvenience.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 4 years old and over stay for THB 500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.5
Based on 38 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 8
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 7
Overall Experience: 8
N
Nuray solo_traveller kz
8
2025-08-04 via Nuitee
A
Alissa solo traveller bg
9
Perfect location, good value for money
Pros:

Comfy beds, good sized rooms. Amazing location, I got upgraded to a room with a balcony. 5min walk to the beach.
The breakfast smells good but my schedule didn't allow me to try it.
Shops and services are walking distance, with a reasonably priced food stand in front of the hotel, and 711 with freshly grilled seafood right across the street.

Staff were very kind and accommodating. Free daily beach towel. You can pick them up and drop them off at the reception, just sign in the beach towel book when you take them out.

Cons:

The corridors were very warm. Using wall- mounted fans on either end of the corridors might help as it will create some air movement.

2024-05-13 via Nuitee
H
Hindule group in
1
Bad
2024-05-01 via Nuitee
M
Merieme solo traveller fr
7
Good
2024-04-23 via Nuitee
S
Sasa with friends rs
7
Good
2024-04-20 via Nuitee
S
Sharif solo traveller gb
10
Exceptional
2024-04-15 via Nuitee
T
Tazhbenova family with young children kz
10
Exceptional
2024-04-11 via Nuitee
P
Phillip family with young children nz
5
Air conditioning was not great.
Pros:

N/A

Cons:

N/A

2024-03-26 via Nuitee
J
Jacqueline family with young children za
6
MARCH 2023
Pros:

It was convenient and well situated for us

Cons:

The stairs! No lift

2024-03-23 via Nuitee
R
Rimma family with young children ae
6
Pleasant
Pros:

The balcony doors don't close and mosquitoes fly in. The quality of room cleaning leaves much to be desired. But the staff is very friendly. if for 2-3 nights, then this is a hotel corresponding to price-quality

2024-03-13 via Nuitee
M
Matt review category business travellers au
3
Doesn't deserve a three star rating
Pros:

Location was ok

Cons:

Bed was a brick. Fair few stains around the joint. Stayed in much nicer 3 star places than this. Would pay 25 aud max per night. Not 75aud

2024-03-05 via Nuitee
L
Le review category business travellers za
1
Poor communication of staff
Pros:

nothing

Cons:

Terrible service

2024-02-27 via Nuitee
A
Aigerim solo traveller kz
7
Good stay
Pros:

Location if great, 5 min walk to Karon Beach, quite in rooms, comfortable beds. Got 2 connected single beds instead of one big.

2024-02-08 via Nuitee
V
Valeria solo traveller md
8
I will come back
Pros:

There is very clean, nice location and good people. It is expensive for hotel like this, but good price for Phuket

Cons:

I couldn’t pay in dollars

2024-02-05 via Nuitee
P
Paul group au
4
Ok, but lacked facilities for the price
Pros:

Good location

Cons:

No pool. Overpriced

2024-01-27 via Nuitee
M
Maksim with friends in
6
Value for price
Pros:

Location

Cons:

Cleanliness

2024-01-27 via Nuitee
S
Stephane solo traveller fr
5
Can find much better for a similar price range.
Pros:

Location, 100 meters from the beach.
The size of the room.
The mattress fairly comfortable.

Cons:

The manager was pretty careless and kind of rude, the check-in was partial: no information about Wi-Fi, beach towel (at 10am only), breakfast, nor anything.

When arriving in the supposedly upgraded deluxe room, the shower handle was broken, the toilet hardly flushed, the shower drain was half clogged and there was a whole in the ceiling. Also, there was a no hair dryer (I had to ask for it).

2024-01-05 via Nuitee
B
Bettie young couple mm
4
Disappointing
2024-01-04 via Nuitee
D
Danilo family with young children si
6
Pleasant
2024-01-02 via Nuitee
T
Tommaso family with young children gb
7
Good
2023-12-22 via Nuitee