James Buchanan Hotel, Trademark Collection by Wyndham

Hotels
•
Trademark
7.4 (69 reviews)
15 N Main St. , Mercersburg , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean, historic building
Exceptional and friendly staff/service
On-site restaurant/bar with good food and drinks
Great location — walkable and convenient, free parking
Room upgrades provided by staff
Unique, charming historic decor
Cons:
Breakfast frequently advertised but not provided
WiFi login issues reported
Restaurant closed certain days reducing available services
Occasional lack of on-site staff presence
No elevator; stairs can be difficult for some guests
Some rooms had cold floors

Categories

Cleanliness
8
Multiple reviewers noted very clean and tidy rooms and a clean historic building; overall positive cleanliness impressions.
Service
9
Several reviews praise exceptional, attentive staff (Abby, Brook, Joe, Andrew) and helpful service (assisted with bags, remembered guests), though a few guests noted times with little staff presence.
Location
8.5
Described as a great downtown location in a quaint town, walkable to Mercersburg Academy with free parking; well-located for visitors.
Room Quality
7
Rooms are described as historically charming with occasional upgrades, but issues mentioned include cold floors, no elevator access and mixed connectivity (WiFi problems).
Amenities
5.5
Amenities were a weak point: advertised breakfast often not provided (only a coffee bar or a grab bag after request), WiFi login failures reported, and the restaurant closed certain days.
Value for Money
7
Value is mixed — excellent service and good food add value, but missing advertised breakfast and some amenity shortcomings reduce perceived value for some guests.
Food and Beverage
8
The restaurant/bar received strong praise for food, drinks and staff; however, breakfast availability was inconsistent or not provided as advertised.
Overall Experience
6.2
Overall impressions are mixed: outstanding personal service and a unique historic property balanced against missing advertised amenities (breakfast), intermittent staff presence and WiFi issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:29

Property Description

Luxurious Accommodation
James Buchanan Hotel in Mercersburg offers a 4-star experience with elegantly furnished rooms featuring flat-screen TVs, air conditioning, and cozy seating areas.

Great Amenities
Enjoy the convenience of free WiFi, ski storage, and complimentary private parking during your stay at James Buchanan Hotel.

Ideal Location
Situated in Mercersburg, guests can explore the beautiful garden, relax in the shared lounge, or indulge in delicious meals at the on-site restaurant and bar. Plus, outdoor enthusiasts can partake in nearby hiking and skiing activities.

Book your stay at James Buchanan Hotel now for a perfect blend of luxury and comfort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 69 reviews
Cleanliness: 8
Service: 9
Location: 8.5
Room Quality: 7
Amenities: 5.5
Value for Money: 7
Food and Beverage: 8
Overall Experience: 6.2
V
Valentina • solo_traveller • us
8
Desk clerk was very nice and my room was lovely
Pros:

Historic

Cons:

Hard to locate and no one at desk when I arrived

2026-11-02 • via Nuitee
T
Tom • family_with_children • us
7
Pros:

Clean historic bldg

Cons:

No breakfast as advertised. I had to ask for a credit.

2026-10-25 • via Nuitee
T
Terri • solo_traveller • us
10
Fantastic!
Pros:

I cannot remember experiencing such excellent customer service as I did during my stay. Every single person I encountered from Abby at the front desk to cleaning staff was exceptionally friendly and helpful. Brook and Joe were outstanding in their service, friendly and fun. Andrew was as helpful as he could be. Everyone remembered who I was and why I was there, remembered what I liked. I seriously cannot say enough about the all the folks at the James Buchanan Hotel, Restaurant and Pub. The fact there was no elevator in this beautiful historical building, which as I get older, I find really handy, wasn't really an issue because Abby was kind enough to meet me when I unloaded my car and assist me with my bags. There is really absolutely nothing that would keep me from staying here again.

The food, drinks and appetizers were wonderful!

Cons:

There really was nothing to dislike. May a throw rug or two in the room would have been nice as the floor was could be cold, but certainly nothing at all I would ever complain about.

2026-09-16 • via Nuitee
W
Weizong • family_with_children • cn
1
2026-09-05 • via Nuitee
K
Kelley • couple • us
1
Try again
Pros:

Absolutely nothing

Cons:

Absolutely everything

2026-07-24 • via Nuitee
B
Barbara • solo_traveller • us
8
Pros:

The atmosphere of the restaurant/bar and outside is superior. We had an enjoyable conversation with staff.

Cons:

Booking .Com stated there was breakfast - there is not.

2026-07-19 • via Nuitee
J
James • couple • us
7
Overall, it felt like a private AirBnB; however, it was a nice place.
Pros:

The problems we had were: 1 - Could never log onto WiFi, 2 - The restaurant was closed from Sat til Tues. Breakfast was never included, as stayed at time if reservations, 3 - We saw staff at time of check in and when I had to return after checkout to retrieve my wallet.

Cons:

We just felt alone because there were no staff members present.

2026-07-07 • via Nuitee
B
Betsy • couple • us
10
Unique stay in a quaint hotel with old fashioned bar/restaurant
Pros:

Unique historic inn with lovely decor and interesting history. The staff were excellent and the bar/restaurant had delicious food and welcoming staff.

Cons:

Website advertised breakfast and they did offer a grab bag after we asked.

2026-07-04 • via Nuitee
D
Douglas • couple • us
10
Great little hotel in a quaint little town
Pros:

Great location, has it’s own restaurant/bar
Very clean and tidy room
They upgraded me to a MUCH better and larger room after I checked in, without me asking, they just did it which I really appreciated

Cons:

N/A

2026-06-20 • via Nuitee
A
Alexandra • solo_traveller • de
9
Pros:

Nettes atmosphärisches Hotel in der Innenstadt von Mercersburg. Mit kostenlosen Parkplatz und kaffeebar..und gutem Restaurant.
Würde dort wieder übernachten wenn ich in mercersburg bin, fußläufig zur mercersburg academy oder weniger.minuten per Auto. . Perfect

Cons:

kein Frühstück. Nur Kaffee bar. Auch wenn es in der Bestätigung als MIT Frühstück verkauft wird. Eigentlich ist es egal dass kein Frühstück gibt.Da neben an gibt es ein nettes cafe.one north mit tollem bagel etc. Nur sollte man auch da sbekommen, was man gebucht hat..passt es in dem Angebot doch einfach an.

2026-05-30 • via Nuitee
B
Barbara • couple • us
9
Great time
Pros:

Very clean

Cons:

Area

2026-05-05 • via Nuitee
M
Matthew • couple • us
9
2026-04-20 • via Nuitee
C
Cheryl • couple • us
10
Will return for sure!
Pros:

Beautiful historic inn in perfect location for visiting Mercersburg Academy. Comfortable bed and very nice linens.

2026-04-12 • via Nuitee
K
Kathy • couple • us
3
It was not a happy or enjoying experience, sad!
Pros:

Close to Whitetail

Cons:

The TV setup and my room heating both ran by remotes and NOTHING WORKED!!!! the Inn manager could not help because he could not understand my questions nor was he able to fix the problems, at 11 o’clock at night after a shower I realized that my room was not getting warm he wanted to switch my rooms but I was unpacked and showered, I should have asked him for a blanket but in my anger and his lack of underwing my English and the issues of not having a television to watch because I had no idea how to use the damn set up of the remote controls and the remote was not working for heat, he ran into a room grabbing another remote and in handing it to me it looked like it had a big bugger smashed on the top of remote, how gross he just looked at me smiling and shaking his head not knowing what to do with me!
Then in morning came down for coffee and breakfast no coffee only Decaff😕and the breakfast layout was sad and in the dark no English muffins bread or a bagel to be seen
2 big bottles of water but with caps that needed a bottle opener no cream pathetic just pathetic setup I’m not sure what I paid for it. I guess a cold bed and a hot shower. I guess that was the best part.

2026-03-24 • via Nuitee
P
Paul • couple • us
9
We had a great skiing weekend. Good hotel to stay at.
Pros:

Nice hotel with great location in Mercersburg. Staff was very friendly. Rooms were clean.

Cons:

Design of the room wasn’t ours.

2026-01-19 • via Nuitee
J
Joyce • couple • us
8
I would stay there again.
Pros:

The hotel was very quaint. There was nothing around but it really didn't matter because we were visting family the two days we were there. I wish that they had some kind of cable for the TV instead of a fire stick. We had a hard time trying to found regular TV stations. The resturant that is connected to the hotel was nice the food was fabulous.

Cons:

Didn't care for the bed. My husband and I have a king size bed and the queen was hard to get used to.

2025-10-20 • via Nuitee
W
Willis • family_with_children • us
8
Cons:

The TV wifi was scattered

2025-10-19 • via Nuitee
M
Michael • family
10
Pros:

Great location, very clean rooms and very accommodating staff

2025-09-02 • via Nuitee
S
Silvana • couple • nl
1
Cons:

They did not have a room for me. They overbooked the hotel!

2025-08-07 • via Nuitee
C
Campbell • couple • us
1
Bad
Pros:

Nice hotel but smelled

Cons:

Bed bugs

2025-07-22 • via Nuitee