Hotel Posada Catarina

La salle de bain n'a pas de ventilateur.
Pas de stationnement.
Pas de climatiseur.

Very disappointing. When we arrived they offered us a larger room for the same price. We accepted, and after we accepted they said the price was actually more expensive, we tried to get our previous reservation but they said that was already taken and there were other rooms available. We came in a group and it was late so we had not many options - they charged us the higher fee. We tried talking to the staff and manager server times but the staff there could not make decisions and the manager was not available, at that moment or the day after. Very disappointed service.

Room and bathroom cleanliness was lacking, no water pressure in shower or sink.

Nada.

It was a bit far from the main cathedral and tourist areas. We had to walk about 8 blocks to get to the best restaurants that weren't in the main square.

Shower was the most disappointing aspect of this room. Very low pressure meant very little water. It also took over 20 mins of running the water before it became warm enough to shower. To be fair, after the 1st night the staff did improve this to a 5 minute wait but that does mean water wastage. I'm guessing it's using an old heating system of which there is two to service the whole hotel. We did find some hair in our bed which does question how often they change the bed sheets. WiFi wasn't the best. The rooms all surround a communal courtyard where people come in. If the other guests talk it can keep you awake with the loud echo. So, it depends on who you share the hotel with. There's a ceiling fan which only works if the accompanying light is switched on which means you can't use it when sleeping. Although there is an A/C alternative.

Room smelled like sewer. Had to ask for the a/c remote twice and it took them four times before they figured out the correct remote for the tv.

Our room was horrendous! Upon entering our room, it was very muggy. The room itself was extremely outdated, and dusty. It didn't seem like our room was cleaned as there was dust everywhere. The room was covered in mosquitoes and cockroaches!! My wife and I had to book an extra day in Oaxaca because our flight got cancelled and we regretted booking here. The main reason was because of the location which was in the heart of all the popular shopping markets. We left the hotel at 4 am to the airport, earlier than expected because we couldn't stay any longer. We didn't sleep at all due to the mosquitoes and cockroaches. When we made a comment about this, we were given bug spray as a solution. The hosts were nice and accommodating to our early arrival and friendly but the hotel itself is old and not worth the stay.

Nothing really, the shower was a bit unpredictable at times
The staff were not overly helpful but were fine

Toiletries were minimal.

The hotel we stayed in looks beautiful from the outside. Unfortunately, we found bedbugs in the beds. We discovered them late at night. The hotel did not offer us another room or any assistance. The owner encouraged the staff to convince us that changing the bed linen would be enough (in the case of bedbugs, this is impossible). Booking didn't give a damn about us either. In the middle of the night we were left homeless. Only one gentleman from the staff helped us rent something at midnight.