Valcarce Urbasa

Hotels
8.3 (17 reviews)
N-1, Km 396 , Olazagutía , es

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Good air conditioning
Friendly service
Cons:
Slow check-in process
Unusable shower
Closed restaurant

Categories

Cleanliness
8.51
The room was clean and adequate, but issues with bathroom fittings were mentioned.
Service
8.98
Reception staff received positive feedback but check-in process was slow.
Location
9.02
Conveniently located near a service station with 24-hour access.
Room Quality
7.97
Room was clean but the shower had issues; overall quality of fittings was tired.
Amenities
8.5
Standard amenities, but the restaurant being closed was a significant issue.
Value for Money
8.46
Good value for a stopping hotel, but lack of food options affected perception.
Food and Beverage
6.51
Restaurant closure impacted availability of meals, which is a serious drawback.
Overall Experience
8.48
A decent stay overall but with notable shortcomings that need addressing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:01

Property Description

Convenient Stopover Location
This hotel provides practical and well-equipped rooms ideal for a restful stop during a long journey or a business visit.

Scenic Surroundings
Located next to the motorway between Pamplona and Vitoria-Gasteiz, Valcace Urbasa offers picturesque views of the surrounding mountains from each room.

Delicious Dining Experience
Indulge in a hearty evening meal at the on-site restaurant, complemented by a selection of regional wines.

Experience comfort, convenience, and stunning views at Valcace Urbasa - book your stay now!

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

Location

Guest Reviews

8.3
Based on 17 reviews
Cleanliness: 8.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 6.51
Overall Experience: 8.48
M
Mats • solo_traveller • se
8
2026-04-21 • via Nuitee
N
Nico • couple • be
9
2026-04-18 • via Nuitee
F
Fred • couple • nl
7
Goed
Pros:

Het is een goed hotel, als je voor 1 nacht blijft en beslist zonder huisdieren reist. Door de voorzetramen hoor je de vele truckers niet. Het tankstation op het terrein wordt volop bezocht. Er is een lift. Maar genieten van de omgeving bij het hotel is er niet bij.

Cons:

Zo aardig, de honden waren welkom. Maar helaas. Het terrein (van asfalt) is bedoelt voor de truckwagens. Het wemelt er van de katten die liefdevol worden opgevangen naast het hotel. Daardoor is uitlaten van je hond een uitdaging. Gras is spaarzaam achter het hotel waar ook de katten verblijven. Desalnietemin, voor 1 nacht slapen en ZONDER huisdieren is het een prima keus, door de prijs.

2026-04-06 • via Nuitee
P
Patricia • couple • es
10
Todo genial!
Pros:

Buena situación para hacer rutas por el parque natural de Urbasa.

Cons:

Nada.

2026-04-06 • via Nuitee
J
Jennifer • solo_traveller • es
9
Pros:

Todo me ha parecido fantástico, como indiqué, superó mis expectativas. Esta mucho mejor de lo visto en las fotos, además tener la tienda 24h y el restaurante, da un puntito de tranquilidad

2026-03-23 • via Nuitee
R
Roberto • solo_traveller • es
8
Descanso corto
Pros:

Ubicación

Cons:

Que el personal de limpieza entra a las 7.30 de la mañana y despierta en las habitaciones y no tienen un cartel en la puerta para dejar si está la habitación libre o ocupada, falta de información y mala educación ya que por adelantar a las 8,30 de la mañana se pone con una aspiradora en el pasillo para que salgas lo antes posible sin ver si la persona que está dentro a podido descansar el tiempo suficiente, por lo demás todo ok

2026-03-18 • via Nuitee
T
Tony • couple • gb
5
It’s beginning to look tired here. An update is overdue
Pros:

The room was clean and adequate. Aircon and room heating were good. Plenty of parking space.

Cons:

Booking into the room was a slow process, even though much of it was completed in advance. We had requested a double bed and this had been confirmed. However when we arrived we were told that none was available. How is this possible?
The bathroom fittings were tired and needed attention. (Loose shower head, jammed shower thermostat.) The restaurant is closed. It has been closed for some months, no evidence of any renovations taking place. The absence of an evening meal and breakfast facility is a serious problem for this venue.

2025-12-14 • via Nuitee
L
Linda • couple • gb
7
Lovely room, unusable shower
Pros:

Room very clean, warm and comfortable, loads of room.

Cons:

We were in room 114, couldn't have a shower in the morning as there was no cold feed into the shower so too hot, hard to believe it had just happened the cleaners would have known about the problem, also hot water was filling up the toilet cistern instead of cold.

2025-11-09 • via Nuitee
L
Linda • couple • gb
9
2025-10-21 • via Nuitee
C
Cristina • couple • us
7
2025-09-18 • via Nuitee
C
cib1979 • couple • ar
7
Un muy buen hotel rutero
Pros:

Es un hotel rutero, correcto para hacer una parada en el camino. Esta en una estacion de servicio asi que esta las 24hs abierto y tenes acceso al mercado de la estacion donde hay un restaurant.

2025-08-18 • via Nuitee
R
Rosa • couple • es
9
Descubriendo la sierra de Urbasa
Pros:

Atención en recepción ( la chica de pelo corto,muy maja), muy buena relación calidad-precio,confortable,muy próximo a sitios de interés natural,aceptan mascotas.

Cons:

Nada a reseñar.

2025-07-31 • via Nuitee
E
Espinal ribosa • couple • es
8
Pros:

El trato del personal,con los clientes

Cons:

Los colchones,

2025-07-19 • via Nuitee
J
James • young couple • gb
6
Ok for overnight
Pros:

Location. Easy access to motorway.
Quite good value
24 HR front desk
Service station with shop and bar

Cons:

Fairly basic.
Mainly a truck stop.
Shower not great.

2025-06-10 • via Nuitee
L
Linda • young couple • gb
9
Superb
Pros:

So impressed with the very helpful staff and the cleanliness of the room, beds were so comfy. Free toothbrushes and toothpaste very good idea.

2025-04-26 • via Nuitee
J
John • solo traveller • gb
8
Exactly what I was after.
Pros:

Perfect for what I needed, a cheap overnight stay enroute to southern Spain from Dieppe. Would not recommend it for a romantic weekend but it was spot for what I needed, just off the main road, plenty of parking, a cafe/bar and spotlessly clean room. And the
Dogs stayed for free!! Happy days!!

2025-04-02 • via Nuitee
T
Tony • young couple • gb
10
It keeps getting better
Pros:

As usual everything was spot on. The immaculate cleanliness of everything and the extremely helpful staff make staying here an absolute pleasure. The evening meal has improved over recent years and this time was superb.

Cons:

Room door lock didn’t function correctly Room 112. You need to fix it asap

2024-09-05 • via Nuitee
D
Daniel • young couple • es
10
Exceptional
2024-07-08 • via Nuitee
D
David • young couple • gb
7
Good
2024-06-29 • via Nuitee
A
Anthony • young couple • es
9
Superb
2022-10-09 • via Nuitee