Hotel Alisa

Hotels
7.3 (75 reviews)
17 Asen Zlatarov Str. , Pavel Banya , bg

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good breakfast variety
Cons:
Poor food quality
Inconsistent pricing
Cleanliness issues

Categories

Cleanliness
6.38
Comments about dirty or poorly maintained areas.
Service
8.35
Friendly staff but lack of responsiveness to complaints.
Location
8.39
Overall standard quality for this hotel tier.
Room Quality
7.84
Spacious and warm rooms, but some concerns noted.
Amenities
6.87
Issues with cleanliness of the pool.
Value for Money
6.83
Pricing discrepancies noted; not matching expectations.
Food and Beverage
5.38
Food quality was poor and did not meet expectations.
Overall Experience
8.35
Enjoyable overall stay despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:15

Property Description

Luxurious Spa Facilities
Indulge in relaxation with our extensive spa facilities, including an indoor pool, steam bath, sauna, and more.

Comfortable Accommodations
Each room at Hotel Alisa is thoughtfully designed with a desk, private bathroom, and cozy seating area for your comfort.

Convenient Amenities
Enjoy free WiFi, a 24-hour front desk, and a delicious buffet breakfast during your stay.

Experience ultimate comfort and relaxation at Hotel Alisa. Book now to secure your tranquil getaway.

Important information:

Please keep in mind that bathrobes can be requested upon check-in and they cost 5 BGN per person.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 75 reviews
Cleanliness: 6.38
Service: 8.35
Location: 8.39
Room Quality: 7.84
Amenities: 6.87
Value for Money: 6.83
Food and Beverage: 5.38
Overall Experience: 8.35
N
Nikoleta • couple • bg
7
Pros:

Quiet and pleasant, it corresponds to a three-star stay, for the price it is okay.

Cons:

We were warned that to use a bathrobe from them you have to pay 5 lv for one bathrobe, on the spot it actually turns out that two bathrobes are 6€ = 11.73lv. 2lv of diff is not a problem, the question is a matter of principle. Even the very question that you have to pay at all to use a bathrobe is not appropriate for a full stay. Such small things spoil the mood!

2026-03-13 • via Nuitee
D
Donka • couple • bg
4
2026-03-04 • via Nuitee
Татяна • couple • bg
7
2026-03-02 • via Nuitee
R
Radost • couple • bg
7
2026-03-01 • via Nuitee
D
durmusse • couple • tr
9
2026-02-23 • via Nuitee
Николай • couple • bg
9
2026-02-23 • via Nuitee
Николай • couple • bg
9
2026-02-23 • via Nuitee
КРАСИМИР • family_with_children • bg
6
2026-02-22 • via Nuitee
S
Svetoslav • extended_group • bg
6
Pros:

Спокойствието.

Cons:

Водата в басейна не е минерална.

2026-02-12 • via Nuitee
A
Aleksandros • couple • bg
7
Cons:

Not clean toilet

2026-02-10 • via Nuitee
G
GEORGI • couple • bg
8
2026-01-28 • via Nuitee
B
Bozhidar • extended_group • bg
4
Pros:

Хотелът се намира на посочения адрес...
Русото момиче, което ни обслужваше последната сутрин беше приветливо и усмихнато.

Cons:

Ципа на едната страница на детската кошара беше скъсан. Поискахме да я сменят, отговориха ни, че другата е заета и си поискахме безопасни игли, с които да прихванем скъсаното. Предоставиха ни.
В менюто беше посочено, че има по едно готвено ястие(поне) за обяд. Сутринта ни казаха, че има сготвена супа. Отидохме на обяд да вземем за детето - ни супа, ни готвено. Не е като да няма откъде другаде да се вземе, но след баня, при минусови температури не е особено приятно да се излиза.
Помещението, в което се намира басейна, не би се разсърдило на едно пребоядисване.
Цена - качество - по-добре пробвайте друго място за настаняване в Павел баня.

2026-01-22 • via Nuitee
D
Dimitar • extended_group • bg
9
2026-01-22 • via Nuitee
D
Dilqn • couple • bg
5
2026-01-20 • via Nuitee
R
Rıfkı • couple • tr
9
2026-01-19 • via Nuitee
M
Mircea • couple • ro
9
Pros:

Balcon frumos,e scaldat de soare dupa-amiaza la apus.Camera mare,frumoasa,TV cu multe canale,curatenie,cada in baie.Mic dejun bun,cafea mare si foarte buna.Preturi bune in restaurantul hotelului dar oferta nu este foarte bogata.Pentru noi care ne-am plimbat in Stara Zagora si Kazanlak a fost o locatie buna.Piscina nu e cu apa minerala,dar a fost ok,are hidromasaj,apa nu e foarte calda.Saune foarte bune.Foarte amabile fetele de la receptie si restaurant.

Cons:

Hotelul este la capatul statiunii(un sat mai mare,n-am vazut nici o apa minerala, nu se compara Pavel Banya cu Hisaria iar cu Velingrad-ul nici atat).Nu exista nici un magazin in zona iar daca parcarea hotelului este ocupata,culmea,la capatul satului nu e usor sa parchezi iar politia patruleaza continuu...

2026-01-13 • via Nuitee
Гинка • couple • bg
10
Чудесен!
Pros:

Всичко в хотела е чудесно!

2026-01-06 • via Nuitee
P
petar • family_with_children • bg
1
Cons:

Нямаше топла вода искам да мисе върнат парите

2026-01-05 • via Nuitee
G
georgiev • solo_traveller • bg
10
2026-01-02 • via Nuitee
Марияна • couple • bg
10
2026-01-01 • via Nuitee