Isara Boutique Hotel and Cafe

Hotels
8.1 (289 reviews)
72 Phuket Town, Talad Nua , Phuket Town , th

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Luggage storage
Non-smoking throughout
Kid meals
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Pleasant staff
Cons:
Cleanliness issues
Room quality inconsistencies

Categories

Cleanliness
6.43
Several reviews highlighted issues with cleanliness, particularly in bathrooms and the presence of mold.
Service
8.9
Staff were described as pleasant and helpful, but some reviews indicated dissatisfaction with responses to cleanliness issues.
Location
9.44
Multiple reviews cited the excellent central location as a major positive aspect.
Room Quality
7.89
Rooms were of varying quality; some were beautiful, while others suffered from dampness and pests.
Amenities
7.42
Amenities were available but some guests noted that the pool was closed during their stay.
Value for Money
7.88
The relationship between price and quality varied, with notable dissatisfaction among some guests.
Food and Beverage
8.43
Food quality was not explicitly mentioned, hence a standard quality for this hotel tier.
Overall Experience
8.4
Overall experiences were mixed; while some guests enjoyed their stay, others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:13

Property Description

Unique Boutique Experience
Escape to Isara Boutique Hotel and Cafe, a charming 3-star retreat in the heart of Phuket Town. Enjoy a relaxing stay just steps away from Thai Hua Museum and Chinpracha House.

Relaxing Terrace and Delicious Dining
Unwind on our picturesque terrace or savor a delightful meal at our on-site restaurant. Indulge in a variety of culinary delights and refreshing beverages at our cozy cafe.

Convenient Location and Modern Amenities
With free WiFi and proximity to key attractions like Prince of Songkla University and Chalong Temple, Isara Boutique Hotel and Cafe is the perfect choice for your Phuket getaway. Book now for an unforgettable stay in this vibrant city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for THB 300 per person per night when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for THB 450 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 289 reviews
Cleanliness: 6.43
Service: 8.9
Location: 9.44
Room Quality: 7.89
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.4
M
Marika solo_traveller bh
10
Delightful
Pros:

Fantastic location, clean and very comfortable.

Cons:

The balcony area was non-smoking

2026-02-14 via Nuitee
C
CM couple fr
1
Ne prenez pas cet hôtel si vous aimez la propreté.
Pros:

L’établissement n’est pas du tout conforme aux photos, c’est sale, vétuste, et pourtant nous ne nous attendions à rien, mais la, c’est vraiment n’importe quoi, c’est clairement mensongé.

Cons:

L’emplacement est vraiment bien, dans une rue calme près de tout, c’est la seule chose de positive.

2026-02-13 via Nuitee
E
Eveline family_with_children ch
8
2026-02-10 via Nuitee
M
Marie José couple fr
8
Pros:

L'accueil, l'ambiance du lieu entouré de fleurs dans cette boutique hotel

2026-02-08 via Nuitee
J
John extended_group gb
10
Great communication with the hotel they even recommended booking transport to get to the hotel.
Pros:

very close to every thing in town but very quiet

Cons:

air con

2026-01-27 via Nuitee
M
Melisa extended_group tr
8
2026-01-21 via Nuitee
S
SHARON couple gb
9
Glad we stayed here's
Pros:

Nice building in town but very quiet inside. The entrance is a florist shop no longer a cafe. We had a suite with balcony. Helpful staff. Very clean.

Cons:

Our balcony had very high walls so couldn't see out onto street. Strangely there was a bath on our balcony! It was plumbed in but it could be seen by another room so we didn't use it 🙂

2026-01-20 via Nuitee
S
Simone extended_group nz
8
Lovely hotel Phuket Old Town
Pros:

Loved the location in the Old Town Phuket. A must see part of Phuket. Friendly helpful staff and we had a big clean room.
Huge beds and plenty hot water and fresh drinking water.
Would recommend.

Cons:

The photos are quite outdated as we were excited to see hotel had a pool but it doesn't.
Its private for one suite only l.
It was one reason we booked. Also there is no longer a cafe there.
There isn't a lift which isn't a biggie however there isn't a handrail on the steep stairs which would be much safer when carrying luggage.

2026-01-19 via Nuitee
B
Boi nhan family_with_children ch
6
2026-01-19 via Nuitee
S
Shelly extended_group gb
10
2026-01-19 via Nuitee
L
Lisa couple de
7
Schön Unterkunft im Herzen der Old Town!
Pros:

Die Unterkunft hat eine super Lage und man wird durch den wunderschönen Blumensalon empfangen 🥰!
Wir hatten ein kostenfreies Update erhalten und alle Mitarbeiter waren sehr freundlich und zuvorkommend.
Für eine Nacht war es wunderbar und vollkommen ausreichend.

Cons:

Das Zimmer war insgesamt sauber aber es gab Staub und Spinnweben an den Wänden. Das Badezimmer war sehr klein und wir hätten uns eine bessere Ausstattung gewünscht.
Für eine Nacht war’s aber super!!

2026-01-14 via Nuitee
V
Vanessa couple fr
10
Pros:

La proximité pour aller prendre le ferry

2026-01-11 via Nuitee
K
Kelly solo_traveller gb
2
Great location. Dated hotel double rooms have no windows
Pros:

Location

Cons:

Walking through a florist to access. Pictures of a swimming pool that you can’t use

2026-01-07 via Nuitee
M
Maria Paz couple ar
8
2026-01-04 via Nuitee
A
Ayu family_with_children jp
7
便利で静かなタウンのホテル
Pros:

スタッフの感じが良かった。タウンに近く便利な場所ですが飲食店が近い割に夜も静かでよかった。 タウン観光にはピッタリ。この立地でお得!

Cons:

シャワーの水圧が弱く温度も低いのでもう少し改善されると快適だと思います。

2026-01-04 via Nuitee
J
Jenyjen couple fr
8
2026-01-02 via Nuitee
R
Rene couple nl
3
Nooit meer
Pros:

De locatie

Cons:

Klein, donker, geen raam, mochten geen gebruik maken vh zwembad.

2026-01-02 via Nuitee
M
Meganadhan family_with_children in
6
Pros:

The location of the hotel is in Phuket town and can be accessed easily...Room is little spacious and AC is effective.

Cons:

This cant be a 3 start hotel as they claim. Because its missing some amenities required to be a 3 start hotel. No restaurant is available in this hotel. Bathroom and toilet is very very small without a lock.

2025-12-28 via Nuitee
C
Christine extended_group de
8
Optimal um Phuket Town zu erkunden.
Pros:

Sehr zentral aber trotzdem ruhig. Gute Matratzen , Fernseher auf dem Zimmer und schöne Einrichtung.

2025-12-28 via Nuitee
H
Hakan extended_group de
8
Pros:

Sehr gut eingerichtetes Boutique Hotel in der Altstadt Phukets.

Cons:

Bis auf den morgendlichen Lärm auf der Straße (wir hatten Room1), nichts zu bemängeln.

2025-12-27 via Nuitee