Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Room service
Hiking
Cycling
Bar
Skiing
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Clean and modern rooms
Cons:
Small room size
Missing certain amenities like air conditioning

Categories

Cleanliness
9.28
Overall cleanliness was praised in reviews mentioning that everything was very clean.
Service
9.75
Guests consistently highlighted the attentive and friendly service from the staff.
Location
9.79
The location was frequently mentioned as excellent, with proximity to scenic areas and convenience.
Room Quality
8.24
Some reviews mentioned rooms being small or missing amenities like air conditioning.
Amenities
8.77
Amenities like a fridge in the room were appreciated, but some felt the hotel lacked services.
Value for Money
9.23
Most guests felt they received good value for the price paid.
Food and Beverage
9.28
Food at the associated restaurant was noted for its quality and service.
Overall Experience
9.25
Many guests expressed overall satisfaction and intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:43

Property Description

Cozy Accommodation with Scenic Views

Modern Amenities for Comfort
All rooms at El refugio feature a flat-screen TV and a private bathroom, with some offering a charming balcony to enjoy the picturesque surroundings.

Exciting Outdoor Activities
Located in Pinos Genil, guests can indulge in thrilling skiing and cycling adventures, making the most of the beautiful natural landscapes surrounding the hotel.

Convenient Location for Sightseeing
With key attractions like Granada Cathedral, Alhambra, and Generalife within a short distance, El refugio offers the perfect base for exploring the cultural and historical wonders of the region.

Book your stay at El refugio now for a memorable and enjoyable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 64 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.79
Room Quality: 8.24
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.25
B
Brian PB • couple • ie
10
Very enjoyable. :pvely walks around village, River runs through it with loads of Ducks
Pros:

Breakfast available in bars in village very good

Cons:

No facility to make Tea or Coffee in suite. There is a fridge. No Food offered here but food in adjoining Bar

2026-10-29 • via Nuitee
J
Julio • couple • es
10
Magnífico hotel con encanto en un enclave privilegiado
Pros:

Su ubicación. Y su renovación con encanto

2026-10-23 • via Nuitee
S
Silvia Seguí Moreno • couple • es
10
2026-10-22 • via Nuitee
A
Angelika • couple • es
10
2026-10-12 • via Nuitee
E
Ester • extended_group • es
10
2026-10-07 • via Nuitee
J
Juan Manuel • solo_traveller • es
6
Pros:

La ubicación

Cons:

Los accesorios del baño como el lavabo y el váter, eran incómodos, el lavabo te chocaba con la cabeza en el grifo al querer lavarte la cara y el váter estaba tan alto que tuve que comprar un banquito para que los pies no me colgasen al sentarme, diría que la habitación no se barrió en los días que estuve.

2026-08-10 • via Nuitee
A
Ana • couple • es
10
Super!!
Pros:

La atención, amabilidad, el confort, muy cómodo, bonito, el hombre que atiende súper amable. La comida del restaurante insuperable.

2026-05-28 • via Nuitee
R
Ruiz Ruiz • solo_traveller • es
9
Pros:

La iluminación de la habitación

2026-05-27 • via Nuitee
L
Lucia • solo_traveller • es
10
2026-05-12 • via Nuitee
R
Roberto • solo_traveller • es
9
2026-05-04 • via Nuitee
E
Esther A. • couple • es
10
Volveré
Pros:

La habitación, las vistas al río, el silencio

Cons:

Todo bien

2026-04-29 • via Nuitee
P
Pam • couple • ca
9
Cute comfortable room on the beautiful river
Pros:

The room was modern and very clean and although it was quite small, it was designed to maximize space. We loved the sound of the river below as we slept. The small refrigerator came in handy.

Cons:

We had a bit of confusion checking in mostly due to the language barrier. We speak minimal Spanish and the staff at the bar spoke no English. But after we got our key, everything was great!

2026-04-23 • via Nuitee
M
Michael • solo_traveller • ch
10
2026-04-23 • via Nuitee
L
Lourdes • couple • es
8
Muy bueno
Pros:

Ubicación

Cons:

Todo ok

2026-04-14 • via Nuitee
F
fernando • solo_traveller • ar
10
Pros:

Todo muy bien. Ubicación, limpieza, atención .. todo excelente . Recomendable

2026-04-13 • via Nuitee
A
Aitor • couple • es
7
2026-04-06 • via Nuitee
M
María • couple • es
10
2026-04-05 • via Nuitee
M
MARIA JOSE HUMANES • couple • es
10
Pros:

La situación junto al río, el diseño moderno, sencillo pero muy cómodo, la nevera, el cuadro táctil de las luces , la mosquitera, etcccc

Cons:

Las almohadas son demasiado blandas y bajas, vengo con dolor de cuello. Si cambian las almohadas las habitaciones serían perfectas

2026-04-03 • via Nuitee
B
Belén • couple • es
10
Sitio genial en pueblo con encanto y cerca de Granada y sierra nevada
Pros:

El trato de Guillermo excepcional y el restaurante increíble. Todo buenísimo y raciones XL. Súper recomendable

2026-04-01 • via Nuitee
V
Virginia • couple • es
9
Pros:

Es todo muy moderno y nuevo, nos gustó mucho.
El baño está súper bien, es muy grande y las camas son cómodas.

Cons:

Que la puerta del baño fuera de cristal. AunQue la foto que tenían en la puerta del refugio era muy bonita.

2026-03-22 • via Nuitee