Hotel Grand Sapphire & Elite Suite

Hotels
8.3 (18 reviews)
95 Point Care Street , Puducherry , in

Facilities

Offsite parking discounted rates available
Air conditioning
Terrace
Non-smoking throughout
Self parking (surcharge)
Offsite parking discounted rates available
Covered parking

Review Highlights

Pros:
Comfortable stay
Helpful staff
Cons:
Poor cleanliness
Limited amenities
Room issues

Categories

Cleanliness
8.13
Room cleanliness was a concern; linen looked old and not fresh.
Service
9.6
Staff was helpful and efficient, especially Rajan.
Location
8.64
Location was good with available parking.
Room Quality
8.09
Basic room issues, including poor shower pressure.
Amenities
7.62
Limited amenities, lacking a kettle and restaurant services.
Value for Money
7.58
Questionable value based on room rate versus offerings.
Food and Beverage
7.63
No food provision; improvement needed for snacks and drinks.
Overall Experience
9.1
Comfortable stay despite some setbacks; a good family place.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:02

Property Description

Convenient Location
Located just a stone's throw away from popular attractions such as the Botanical Garden and Pondicherry Railway Station.

Comfortable Accommodation
Each air-conditioned room at Hotel Grand Sapphire & Elite Suite comes equipped with modern amenities, ensuring a cozy and relaxing stay.

Nearby Attractions
Explore the nearby Port of Pondicherry and Bharathi Park, both just a short distance from the hotel.

To book your stay at Hotel Grand Sapphire & Elite Suite, visit our website or call us today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 18 reviews
Cleanliness: 8.13
Service: 9.6
Location: 8.64
Room Quality: 8.09
Amenities: 7.62
Value for Money: 7.58
Food and Beverage: 7.63
Overall Experience: 9.1
S
Shuvang couple in
9
2026-01-30 via Nuitee
P
Pallapu family_with_children in
10
2026-01-27 via Nuitee
M
Michel solo_traveller fr
10
Parfait !
Pros:

L’accueil, la disponibilité, la gentillesse du manager et une chambre impeccable !

2026-01-26 via Nuitee
M
murugan solo_traveller in
10
Pros:

Everything was good

Cons:

Nothing

2026-01-17 via Nuitee
K
Kodange family_with_children in
10
Good place comfortable & clean stay. Good staff.
Pros:

We had taken the Deluxe room. For.3 nights. It was specious. Clean & comfortable and private. If your expecting room service 24/7 staff housekeeping then this not the place for you. That's what I liked about this place staff there was one person taking care of everything but efficient. Thanks to Rajan the man Friday.. Good place for a family..

Cons:

Scope for improvement. Maybe a microwave, few crockery and cuttalerries could be provided to reheat food. As there is no restaurant or food provision. In this place.

2025-12-30 via Nuitee
A
Ankush solo_traveller in
10
2025-12-29 via Nuitee
J
John Alister extended_group au
5
Not ideal for a relaxed stay.
Pros:

Location was good and car parking facility was available

Cons:

Basic room
TV was not working
No kettle despite Rs. 3600 p.n for 3 adults.
Lots of Mosquitoes
Cannot leave early to get a coffee.. Whole place is locked.
Shower in bathroom was useless because of low pressure.
Linen were old and didn't look clean or fresh.
Ph number on the website / confirmation email was a UK ONE and not indian. Which is ridiculous for local contact. Had to message property to get local number. Waster of time and caused anxiety.

2025-12-29 via Nuitee
N
N family_with_children in
9
Pros:

Staff was very helpful

2025-12-27 via Nuitee
K
Krishna extended_group in
8
2025-12-26 via Nuitee
A
A extended_group in
9
2025-10-03 via Nuitee
J
Jadhav solo_traveller in
10
2025-08-18 via Nuitee
O
Okoumpan solo traveller ca
7
Price is not justified.
Pros:

The man in charge of managing the hotel was a lovely fella - helpful.

Cons:

Hotel room had 2 cm of dust on the floor and in the bathroom. It looked like no one dusted the place for a year. The location is close to a dirty road and best to be avoided. Also, no toilet paper in the bathroom? Come on...

2025-01-02 via Nuitee
S
Stalin young couple in
1
Ruined my stay
Pros:

Waste of money

Cons:

Everything particularly the staff, they are cheats

2025-01-02 via Nuitee
D
Divya review category business travellers in
10
Excellent
Pros:

Had a great stay at Hotel Grand Sapphire! Clean rooms, friendly staff, great location, and lovely ambiance. Highly recommend!

Cons:

Nothing

2024-12-27 via Nuitee
E
E family with young children in
10
I recently stayed at Hotel Grand Sapphire, and I must say, it exceeded my expectations on every level! Location: Perfec
2024-12-27 via Nuitee
K
Kumar review category business travellers in
10
Excellent
Pros:

Hotel Grand Sapphire is an excellent place to stay! The rooms are clean and comfortable, the staff is friendly and attentive. The location is convenient, and the overall experience was relaxing and enjoyable. Highly recommend it for a great stay!

Cons:

Nothing

2024-12-27 via Nuitee
R
R review category business travellers in
10
Hotel Grand Sapphire is amazing! Great location, clean rooms, friendly staff, and good facilities at
Pros:

Hotel Grand Sapphire is amazing! Great location, clean rooms, friendly staff, and good facilities at a fair price. The ambiance is lovely. Highly recommend!

Cons:

Lovable place very good rooms

2024-12-19 via Nuitee
V
Valavoju solo traveller in
7
Good
2024-11-07 via Nuitee