Hotel Casona del Valle

Hotels
7 (103 reviews)
Avenida 66 Diagonal 66, último mano derecha , Potrerillos , cr

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Tour desk
Grocery deliveries
Public Bath
See all facilities

Review Highlights

Pros:
Safe location
Friendly staff
Kitchen facilities for cooking
Cons:
Pest problems
Lack of staff
Cleanliness issues

Categories

Cleanliness
4.5
The reviews highlight serious issues with cleanliness including presence of pests and grease.
Service
6.5
Some reviews indicate poor service with reports of unresponsive staff and lack of personnel.
Location
8.5
Most reviews appreciate the location as safe and convenient.
Room Quality
5.5
Reports of non-functional amenities and cleanliness concerns affected room quality ratings.
Amenities
7.5
Some amenities like bikes need maintenance, impacting guests' experience.
Value for Money
8.5
The affordability and pleasant customer service lead to a good value perception.
Food and Beverage
8.5
Positive mention of kitchen facilities for cooking, enhancing guest experience.
Overall Experience
6.5
Mixed overall experience due to cleanliness and service issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:14

Property Description

Scenic Retreat in Potrerillos

Outdoor Pool and Mountain Views: Enjoy a refreshing dip in the outdoor swimming pool while taking in the stunning mountain views from the terrace.

Family-Friendly Accommodation: With spacious family rooms and a shared kitchen, Casona del Valle is the perfect choice for a comfortable and convenient stay for families.

Adventure Awaits: Explore the area on two wheels with bike hire available for guests, or venture to nearby attractions like Poas National Park and Parque Diversiones.

Book your stay at Casona del Valle for a memorable and relaxing getaway amidst the beauty of Potrerillos.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for US$8 per person per night when using an existing bed.
    Children up to and including 12 years old stay for US$5 per person per night when using an available extra bed.
    People 13 years old and over stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 103 reviews
Cleanliness: 4.5
Service: 6.5
Location: 8.5
Room Quality: 5.5
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 6.5
J
JJ Demers • solo_traveller • cr
4
Cons:

hardly any hot water for the shower, insufficient towels and face cloth

2026-02-25 • via Nuitee
L
Leonel • family_with_children • cr
3
Cons:

No servía la ducha para poder bañarse.

2026-01-08 • via Nuitee
J
Joel • solo_traveller • us
9
2025-12-24 • via Nuitee
S
Sergio • couple • it
7
2025-12-18 • via Nuitee
F
fuentes loaiza • extended_group • cr
10
2025-12-17 • via Nuitee
F
Fanny • extended_group • hn
6
Estuvo bien. Pero puede ser mejor si no hay plagas ni tanta grasa.
Pros:

El hotel es bello, la zona super segura y son muy amables.

Cons:

Creo que deben hacer control de plagas y una limpieza profunda en la cocina, hay mucha grasa en las paredes y hasta en el piso, hay cucarachas donde guardan los platos y sartenes y en el baño. También el sanitario esta colapsado y el desagüe de la ducha se empozaba. Las ventanas no tienen mallas y se meten los bichos y mosquitos. Creo q deben mejorar en el mantenimiento porque es malisimo.

2025-12-11 • via Nuitee
W
Wanda • couple • cr
8
Pros:

Ubicación

Cons:

Un accesorio como una mini refri es muy necesario

2025-12-09 • via Nuitee
G
Gabriel • couple • mx
1
No tiene personal, no contestan el cel
Pros:

No pude usar el hotel, no había personal en el hotel y no pude tener mi habitación. Llame por teléfono y nadie contestó. Tuve que buscar otro hotel a esa hora. Favor devolver el dinero cobrado

Cons:

No hay nadie para recibir al cliente

2025-12-05 • via Nuitee
J
Julia • extended_group • es
10
2025-12-04 • via Nuitee
A
Allan • extended_group • cr
7
Cons:

Se salía el agua de la ducha y mojaba todo el baño y parte del cuarto.

2025-11-05 • via Nuitee
C
Christopher • couple • cr
6
2025-10-31 • via Nuitee
I
Ivetth • couple • ve
1
Pros:

Nada

Cons:

Este lugar no lo recomiendo a nadie, tienen la peor atención al cliente, el lugar es inseguro ya que nadie se queda allí en la noche y es abierto, te entregan la habitación y si algo no funciona no devuelven el dinero . Me dieron una habitación donde no funcionaba el aire acondicionado, me mostraron las otras habitaciones y sucedía que o No funcionaba la Televisión o no funcionaba el Aire Acondicionado, a parte las camas tienen Ácaros , apenas uno se acuesta se sienten bichos.

2025-10-31 • via Nuitee
I
Ivan Calvo • solo_traveller • cr
6
Good for quick 2 days.
Pros:

Nice location.

Cons:

The whole place is managed by a single lady and it's open 24/7... No guards or anyone protecting the place or your vehicle.

2025-10-27 • via Nuitee
E
ELIZABETHMUNOZ • extended_group • cr
9
Pros:

Lugar muy tranquilo

2025-09-18 • via Nuitee
B
Byron • couple • gt
10
2025-09-14 • via Nuitee
G
Gomez • couple • cr
1
No pude ir
Cons:

No había espacio, aunque en booking decía que si

2025-09-11 • via Nuitee
R
Ronald • family_with_children • cr
10
2025-09-08 • via Nuitee
E
Eva • extended_group • es
8
Pros:

Todo bien, limpio y bien situado para hacer noche antes de coger el avión. Cerca del Aeropuerto.

Cons:

Todo bien!

2025-09-01 • via Nuitee
• extended_group • pe
9
Fantastico!
Pros:

Lo que mas me gusto es que como peruanos habia una cocina con todo para cocinar y pudimos sacar el máximo provecho. somos los unicos que cocinabamos todos los dias. jaja

Cons:

Que podria mejorar? habian unas 6 bicicletas y queriamos ir a visitar la zona con ellas pero estaban sin mantenimiento, con ese detalle habria sido 10 puntos.

2025-08-27 • via Nuitee
G
Graneros • couple • ar
7
2025-08-19 • via Nuitee