Ouril Pontao Hotel

Hotels
8 (728 reviews)
Avenida dos Hoteis , Santa Maria , cv
+238 242 80 60

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good breakfast options
Friendly staff
Nice location
Cons:
Cleanliness issues
Need for room renovations
Limited amenities

Categories

Cleanliness
7.21
Several reviews mentioned cleanliness positively, but issues like mildew and unclean pool liner were noted.
Service
9.18
Guests praised the helpfulness and politeness of the staff across multiple reviews.
Location
9.22
The location was frequently highlighted as a major positive aspect of the hotel.
Room Quality
7.67
Rooms were described as comfortable and well-equipped, but some were noted as outdated.
Amenities
6.7
Amenities received mixed reviews, with some issues reported like the pool and lack of modern facilities.
Value for Money
7.16
Overall value was questioned due to pricing relative to the quality of facilities.
Food and Beverage
8.71
The breakfast buffet was positively reviewed, indicating a good level of food service.
Overall Experience
8.18
General satisfaction was shown, though some aspects were disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:38

Property Description

Luxurious Accommodation: Pontao Hotel in Santa Maria offers elegant rooms with private bathrooms and flat-screen TVs. Some units even feature private terraces, perfect for enjoying the stunning views.

Relaxation and Adventure: Guests can unwind by the outdoor pool, soak up the sun on the terrace, or explore the area through exciting activities like horse riding and snorkelling. Bike and car hire services are also available for convenience.

Exceptional Service: With free WiFi, an on-site restaurant, and a 24-hour front desk, Pontao Hotel ensures that guests' needs are met promptly and efficiently. Book your stay now for a memorable experience at Pontao Hotel!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8
Based on 728 reviews
Cleanliness: 7.21
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 6.7
Value for Money: 7.16
Food and Beverage: 8.71
Overall Experience: 8.18
J
Jaichapa • solo_traveller • es
8
Pros:

El personal súper amable y atento, la piscina y tanto el solarium como el jacuzzi, pese a ser algo pequeño

Cons:

Tuvimos algún problema con el aire acondicionado y con una luz nada más llegar, pero nos lo solventaron al día siguiente. Las camas son más pequeñas de lo que parece en las fotos y más teniendo en cuenta que era una habitación superior

2026-09-11 • via Nuitee
M
Maria • couple • nl
8
2026-09-09 • via Nuitee
S
Sarah • couple • fr
7
Bien pour un court séjour
Pros:

L’emplacement

Cons:

Les chambres ont besoin d’être refaites.

2026-09-06 • via Nuitee
L
Ludovico • couple • lu
9
2026-09-02 • via Nuitee
F
Francesc • family_with_children • es
6
Regular
Pros:

L’ubicació

Cons:

Els serveis no son bons. Moltes coses no funcionen

2026-08-30 • via Nuitee
N
Nylsa • solo_traveller • nl
6
2026-08-28 • via Nuitee
G
Gary • solo_traveller • gb
10
Good value comfortable hotel close to local amenities
Pros:

Location, breakfast, cleanliness of the hotel, pool and rooms, price.

Cons:

Nothing really.

2026-08-27 • via Nuitee
P
Piotr • solo_traveller • pl
9
2026-08-26 • via Nuitee
N
Nilson • solo_traveller • cv
10
Pros:

...

2026-08-23 • via Nuitee
P
Patricia Reyes • solo_traveller • es
8
2026-08-21 • via Nuitee
J
Juergen • solo_traveller • de
8
Pros:

Frühstück war ok.

Cons:

War schon öfters in dem Hotel
Der Pool sehr schmutzig und grün.
Das Zimmer war ok bis auf das Badezimmer in der Dusche alles verrostet.

2026-08-17 • via Nuitee
J
João • couple • pt
10
Santa María near main road
Pros:

Nice place to stay in Santa María neat the main street

Cons:

Since it was low season some services are not working well

2026-08-15 • via Nuitee
C
Cristina • extended_group • es
4
Decepcionante
Pros:

La localización es perfecta. Justo detrás de la calle principal pero sin el bullicio.
El personal fue lo mejor. Personas agradables y siempre con una sonrisa. Por las mañanas en los desayunos el cocinero era un amor. Las señoras de la limpieza igual muy bonitas.
El desayuno esta incluido en el precio, que eso suma valor.

Cons:

Las fotos no son lo que parecen. Me sabe mal puntuar tan bajo, ya que se entiende el entorno donde estamos pero el hotel esta muy dejado. Admito que habían trabajadores haciendo mantenimiento pero más en zonas como paredes que en donde realmente se necesita. La ducha tenia la alcachofa rota. El grifo se te quedaba en la mano y lo tenias que volver a colocar. El wc se embozaba. La jabonera estaba caída. La silla de la terraza en muy mal estado. Son cosas pequeñas que con un poco de retoque se pueden solucionar. Además que es todo muy antiguo. Los suelos quedan sucios todo el rato. Y la piscina sin comentarios. Es de color verde porque la lona del suelo esta toda bufada. Pisas el suelo y parece que estes flotando. Las hamacas están todas fatal. Sucias que ni con la manguera se va.
El desayuno estaba bien pero habían muchos grupos de viajeros grandes y se terminaba todo rápido y solo habían 2 personas reponiendo. Teníamos que avisar que no habían platos vasos cubiertos etc.

2026-08-11 • via Nuitee
E
Eric • couple • pt
10
Tirando o cozinheiro, foi bom!
Pros:

Bem organizado

Cons:

O cozinheiro foi mal-educado quando a minha namorada lhe solicitou um crepe. A resposta do mesmo foi que não o iria fazer, justificando que, caso contrário, todos os outros clientes iriam começar a pedir-lhe que fizesse também.

No entanto, quando fui falar com ele e manifestei a minha intenção de apresentar uma reclamação, decidiu fazer os crepes, que estavam mesmo à sua frente.
Foi o cozinheiro que estava de manhã às 7h do dia 09/08/2026.

2026-08-10 • via Nuitee
G
Gioele • couple • it
6
Pros:

Location is perfect. Other than that, nothing special. Exactly what we expected

Cons:

General cleanliness. It’s also quite old and simple. Not a special breakfast

2026-08-10 • via Nuitee
R
Renata • couple • it
1
2026-08-10 • via Nuitee
T
Tiago • solo_traveller • pt
7
2026-08-10 • via Nuitee
S
Sofia • couple • es
10
2026-08-09 • via Nuitee
R
Renata • couple • it
8
Tutto perfetto, ci tornerei
Pros:

Posizione Comoda e camera confortevole. Staff gentilissimo ❤️ Ottima colazione . Ho adorato la possibilità di cenare a bordo piscina e il cuoco è bravissimo 👏 ci vivrei .

Cons:

Pulizia della camera buona ma non impeccabile in bagno . Comunque buona .

2026-08-08 • via Nuitee
R
Renata • solo_traveller • it
8
2026-08-08 • via Nuitee