Ouril Pontao Hotel

Hotels
8 (658 reviews)
Avenida dos Hoteis , Santa Maria , cv

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good breakfast options
Friendly staff
Nice location
Cons:
Cleanliness issues
Need for room renovations
Limited amenities

Categories

Cleanliness
7.21
Several reviews mentioned cleanliness positively, but issues like mildew and unclean pool liner were noted.
Service
9.18
Guests praised the helpfulness and politeness of the staff across multiple reviews.
Location
9.22
The location was frequently highlighted as a major positive aspect of the hotel.
Room Quality
7.67
Rooms were described as comfortable and well-equipped, but some were noted as outdated.
Amenities
6.7
Amenities received mixed reviews, with some issues reported like the pool and lack of modern facilities.
Value for Money
7.16
Overall value was questioned due to pricing relative to the quality of facilities.
Food and Beverage
8.71
The breakfast buffet was positively reviewed, indicating a good level of food service.
Overall Experience
8.18
General satisfaction was shown, though some aspects were disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:38

Property Description

Luxurious Accommodation: Pontao Hotel in Santa Maria offers elegant rooms with private bathrooms and flat-screen TVs. Some units even feature private terraces, perfect for enjoying the stunning views.

Relaxation and Adventure: Guests can unwind by the outdoor pool, soak up the sun on the terrace, or explore the area through exciting activities like horse riding and snorkelling. Bike and car hire services are also available for convenience.

Exceptional Service: With free WiFi, an on-site restaurant, and a 24-hour front desk, Pontao Hotel ensures that guests' needs are met promptly and efficiently. Book your stay now for a memorable experience at Pontao Hotel!

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 658 reviews
Cleanliness: 7.21
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 6.7
Value for Money: 7.16
Food and Beverage: 8.71
Overall Experience: 8.18
T
Terangi • solo_traveller • fr
9
2026-03-12 • via Nuitee
C
Camila • solo_traveller • ch
10
2026-03-12 • via Nuitee
M
Mario • couple • es
4
2026-03-11 • via Nuitee
C
Christer • couple • se
8
2026-03-07 • via Nuitee
H
Helene • family_with_children • fr
7
2026-03-07 • via Nuitee
M
Maggi • couple • de
8
2026-03-04 • via Nuitee
J
Jess • solo_traveller • gb
9
Perfect hotel with a local feel
Pros:

Great location and lovely pool, which was very quiet , along with sunbeds in the shade

Cons:

I would have liked a late check out option, but that’s not a fault - it was just too busy.

2026-03-02 • via Nuitee
G
Glória • couple • pt
6
Pros:

O pequeno almoço e a localização.

Cons:

Foi nos atribuído primeiramente um quarto em que não havia água quente e o ar condicionado pingava água, mudaram nos para outro em que o ar condicionado era fraco, e o problema da água quente mantinha-se.

2026-03-02 • via Nuitee
J
José • couple • cv
6
Curta mais razoável
Pros:

Localização

Cons:

Camas fracas

2026-03-02 • via Nuitee
A
alessandro • family_with_children • it
8
Pros:

Buona colazione

2026-03-02 • via Nuitee
Z
zaida teresita • family_with_children • be
6
Pros:

La ubicación no era de la mejor zona pero céntrico. El desayuno era variado.

Cons:

El hotel no tenía ascensor es decir cada vez había que subir las escaleras hasta el tercer piso. El jacuzzi de la terraza era muy pequeño y no funcionaba, el gimnasio estaba muy descuidado al igual que la mesa de ping pong, el hotel no organizaba ninguna actividad de recreo como escuché de otros en la zona. La habitación era espaciosa con un balcón pero la ducha en horario de la tarde salía poca agua y no muy caliente, la nevera no funcionaba al igual que algunas luces, por lo que a la noche estaba muy poco iluminada, un solo enchufe en toda la habitación!

2026-02-25 • via Nuitee
F
Florence • extended_group • be
9
2026-02-24 • via Nuitee
D
Diego • couple • it
8
Pros:

Colazione ottima e varia

Cons:

Camere un po' datate

2026-02-13 • via Nuitee
M
Mornio • couple • se
10
Desert view
Pros:

Loved our host. Balcony and amenities.

Cons:

Broken 💡☺️

2026-02-13 • via Nuitee
L
Luis Maria • couple • es
9
2026-02-11 • via Nuitee
H
Heinrich • couple • de
9
2026-02-10 • via Nuitee
L
Li • solo_traveller • gb
10
Good massage in everywhere for 20-25 euros per 1 hour session and they’re good
Pros:

The stuff team re fantastic.
very clean big hotel in all aspects.
relatively quiet night time.
breakfast decent cold and hot food good everything basic you need I’m gluten and lactose and I didn’t have any issues about food.
shower Pression good but isn’t super hot but warm enough not much consistency on same temperature however all island is like this.
Very well centred near to everything you need.

good swimming pool,
The jacuzzi on terrace I didn’t had opportunity to go

Restaurant in the area price vary from £8 to let’s say £20-25 the expensive meal with a glass of wine. Food in restaurants resuming it’s super cheap. Most of my meal fresh fish, salad , rice was £15 including a glass of wine.

Beach was bit windy but you can get a good tan even being winter you feel well the sun much better than be at canaries island

Cons:

All good

2026-01-27 • via Nuitee
M
Manuel Grünwald • family_with_children • ch
8
2026-01-25 • via Nuitee
M
Mimi • solo_traveller • nl
8
2026-01-22 • via Nuitee
A
Antonio • extended_group • pt
10
2026-01-19 • via Nuitee