Cumberland Hotel

Hotels
8.3 (353 reviews)
Belmont Road , Scarborough , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Packed lunches
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Rooms could be more modern
Coffee quality needs improvement

Categories

Cleanliness
8.61
Many reviews described the hotel as very clean and spotless.
Service
8.88
The staff were frequently mentioned as friendly, helpful, and accommodating.
Location
8.62
The location was noted as good and convenient in several reviews.
Room Quality
7.57
Some rooms showed signs of being dated and there were concerns over room layout.
Amenities
8.1
Amenities were generally adequate with some positive remarks about breakfast and coffee, but some concerns were noted.
Value for Money
8.56
Good value for money was a consistent sentiment across multiple reviews.
Food and Beverage
7.61
While breakfast was praised, there were negative comments about the coffee and service timing.
Overall Experience
8.48
Overall, guests had a positive experience with just a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:04

Property Description

Prime Location in Scarborough South Cliff
Located just a short stroll away from The Spa complex and the beach, Cumberland Hotel offers comfortable en suite rooms with modern amenities.

Entertainment and Dining Options
Enjoy delicious meals at the on-site restaurant and unwind at the bar with ballroom entertainment in the evenings. The north facing rooms provide picturesque views of the town.

Convenient Facilities
Benefit from free Wi-Fi, a lift servicing all floors, and proximity to Scarborough Rail Station and nearby attractions like Scarborough Castle and golf courses.

For a delightful stay in Scarborough, book your room at Cumberland Hotel now!

Important information:

Please note that parking permits are available to park on the road. They can be obtained from the hotel for GBP 1 on arrival.

Please note that the 24-hour front desk is covered by a phone service from 01:00-07:00 Monday to Sunday.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.3
Based on 353 reviews
Cleanliness: 8.61
Service: 8.88
Location: 8.62
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.48
K
K&G Yorks couple gb
7
A comfortable hotel marred by early morning TV in the next room
Pros:

Staff were consistently polite and efficient. Room was comfortable and facilities as expected. The room had a good view over the town. Breakfast was good value and efficiently served. Location for the town and beach is excellent. However, a fair degree of fitness and mobility is required otherwise use a taxi.

Cons:

Staff hotel and facilities were all good. However, we didn't appreciate the person in the next room [217] banging around and putting BBC TV on loudly at 05.40AM. The volume was excessive and continuous, despite knocking on the wall several times to no avail the TV stayed on. We raised the matter with staff on Reception who sympathised but simply said, 'Well some of our guests have difficulty hearing.' Fortunately, we only booked one night.

2026-05-23 via Nuitee
P
Philip solo_traveller gb
10
It was very nice and pleasant
Pros:

Location helpful staff very clean

Cons:

Nothing

2026-05-22 via Nuitee
J
Jacqueline solo_traveller gb
10
Very happy with accommodation room lovely and clean great food
Pros:

Food excellent good choices. Room clean.had everything you need.staff very accommodating.

Cons:

Nothing it was all perfect.

2026-05-20 via Nuitee
B
Bob couple gb
8
Excellent stay and well worth the visit.
Pros:

Very good, friendly staff which is a big help.Comfortable room with comfy beds. Good breakfast with good routine in restaurant as we were given our own table number at checking in which was a great idea and made life so easy. No pets in hotel which we much prefer. We will definitely use it again. Plus the cost was very good.

Cons:

Nothing to dislike,

2026-05-14 via Nuitee
S
Susan couple gb
10
Pros:

Location great, parking great, staff lovely

Cons:

Nothing

2026-05-13 via Nuitee
L
lesley solo_traveller gb
9
Pros:

We had a great time the new revit is lovely breakfast was good staff friendly

Cons:

Was a little upset that singer finished early but was good enjoyed his music choice

2026-05-07 via Nuitee
J
John solo_traveller gb
7
2026-05-04 via Nuitee
D
David solo_traveller gb
8
2026-05-03 via Nuitee
S
Sonja solo_traveller gb
10
Pros:

We had a family room, 1st floor of the bar and enterainment area on a evening and could hear everthing. Kids found it hard to sleep. Should have been placex other end of corridor over the dining room. Apart from that everything good.

Cons:

Noise from bar below room and loud music

2026-05-03 via Nuitee
J
Julie couple gb
10
Clean Comfortable stay
Pros:

We didn't go down for breakfast (we were hung over ) but from the amount of guests who were in the breakfast area & the food we saw it looked lovely. The reception staff were welcoming & nothing was too much trouble. The room was spacious & spotlessly clean.

Cons:

The only fault I would say there is would be the noise from the coaches & movement of guests leaving the hotel from 7am. Unfortunately the coaches were right outside our window so there was no point actually trying to have a lay in while 9 am when theres a mass exodus of people banging, talking, noise of cases being dragged on the pavement outside. It's a pity the elderly guests don't give the same respect regarding noise on a morning as they were shown during the bingo! From the average age of the guests I don't think its an hotel for anyone below the age of 60.

2026-04-25 via Nuitee
M
margaret solo_traveller gb
10
Great value hotel
Pros:

Great value for money, very clean and all staff were great

Cons:

Nothing

2026-04-15 via Nuitee
S
Sam solo_traveller gb
10
2026-04-15 via Nuitee
V
Victoria solo_traveller gb
8
Pros:

Location perfect
Hotel clean
Food good

Cons:

I had room 9 and there was no blind on my bathroom window and despite it having a frosted glass people outside could still see when you were having a shower!

2026-04-13 via Nuitee
L
Liam solo_traveller gb
1
If the (musical) ruckus lasted longer I would have needed months instead of weeks of therapy.
Pros:

The only redeeming feature of my stay was the 'music', I use the term very loosely finished by 11pm.

Cons:

After a nine hour drive I was just grateful to get to the hotel, upon checkin the receptionist informed me there was going to be live music that evening if I was interested, unbeknownst to me I had been placed in a room directly under the function room. Having gone to bed early, I was awoken a few hours later by what I thought was an earthquake, the bedroom's walls were shaking and vibrating accompanied by a most dreadful noise, upon which I later discovered was cruelly described as music. The noise was so defining and so atrocious it probably woke Cerberus himself, the gatekeeper of Hades. The receptionist should have had the curtesy to move me to another part of the hotel. Even the roof would have been a better option. An evening listening to Alvin and the chipmunks learning to Eskimo throat sing attended by a gang of elephants practicing foundation moves for ballet beginners would have made more sense, been quieter as well as more relaxing.

2026-04-13 via Nuitee
K
Katie solo_traveller gb
10
Great hotel, clean, quiet and comfortable
Pros:

Everything

Cons:

Nothing

2026-04-11 via Nuitee
J
Joe solo_traveller gb
7
2026-04-06 via Nuitee
L
louie. couple gb
9
top breakfast in great surroundings
Pros:

location for town centre great. staff great and breakfast was excellent in nice surroundings.

Cons:

can be a little excessive. curtains not great if you need it completely dark

2026-04-03 via Nuitee
K
Kelly couple gb
10
2026-04-02 via Nuitee
G
Glynn couple gb
10
Absolutely worth the money
Pros:

Lovely Art Deco type building on the cliffs above the Spa.
Our room was clean, comfortable, warm and benefitted from provided toiletries and drink making facilities.
The breakfast was excellent with an extensive menu to choose from plus a large range of fruits, cereals, juices and yogurt to start with.
A decent check out time of 11am makes a difference too.
Simply cannot fault the place.

2026-04-01 via Nuitee
H
HARRY couple gb
9
2026-03-31 via Nuitee