Cumberland Hotel

Hotels
8.3 (446 reviews)
Belmont Road , Scarborough , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Safety deposit box
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Rooms could be more modern
Coffee quality needs improvement

Categories

Cleanliness
8.61
Many reviews described the hotel as very clean and spotless.
Service
8.88
The staff were frequently mentioned as friendly, helpful, and accommodating.
Location
8.62
The location was noted as good and convenient in several reviews.
Room Quality
7.57
Some rooms showed signs of being dated and there were concerns over room layout.
Amenities
8.1
Amenities were generally adequate with some positive remarks about breakfast and coffee, but some concerns were noted.
Value for Money
8.56
Good value for money was a consistent sentiment across multiple reviews.
Food and Beverage
7.61
While breakfast was praised, there were negative comments about the coffee and service timing.
Overall Experience
8.48
Overall, guests had a positive experience with just a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:04

Property Description

Prime Location in Scarborough South Cliff
Located just a short stroll away from The Spa complex and the beach, Cumberland Hotel offers comfortable en suite rooms with modern amenities.

Entertainment and Dining Options
Enjoy delicious meals at the on-site restaurant and unwind at the bar with ballroom entertainment in the evenings. The north facing rooms provide picturesque views of the town.

Convenient Facilities
Benefit from free Wi-Fi, a lift servicing all floors, and proximity to Scarborough Rail Station and nearby attractions like Scarborough Castle and golf courses.

For a delightful stay in Scarborough, book your room at Cumberland Hotel now!

Important information:

Please note that parking permits are available to park on the road. They can be obtained from the hotel for GBP 1 on arrival.

Please note that the 24-hour front desk is covered by a phone service from 01:00-07:00 Monday to Sunday.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 446 reviews
Cleanliness: 8.61
Service: 8.88
Location: 8.62
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.48
M
Malcolm solo_traveller gb
9
2026-09-12 via Nuitee
G
Gary solo_traveller gb
8
Pros:

Room was comfortable, location was 10 min walk to town. Breakfast was fantastic

2026-09-12 via Nuitee
M
Mark solo_traveller gb
8
2026-09-10 via Nuitee
R
Rhona solo_traveller gb
9
Pros:

Perfect location. Staff friendly

Cons:

Rather warm in rooms but there was a fan

2026-09-08 via Nuitee
N
Nichola extended_group gb
8
Pros:

Room was good and very clean, beds comfy

2026-09-03 via Nuitee
P
Pell solo_traveller gb
8
Pros:

Staff were friendly and helpful

Cons:

Too far away from Waterpark

2026-09-03 via Nuitee
H
helen solo_traveller gb
9
A great stay
Pros:

A warm welcome and a smile greeted you when you checked in, ,The room was spotless,nice white bedding and towels , We had breakfast included which was lovely and we paid extra to have an evening meal ,Sunday roast it was great. Restaurant staff were lovely especially Cody who was always smiling and checking everything was OK.

Cons:

The TV was next to the bed not opposite, but was informed that our floor ,floor 3 would be getting upgraded next year.

2026-09-02 via Nuitee
A
A. Peter solo_traveller gb
8
2026-09-01 via Nuitee
M
Maggie couple gb
8
Good value pleasant staff.
Pros:

Location good near all amenities and the sea. Breakfast was poor. Good selection of food cold buffet but the cooked breakfast was dried up obviously been standing since breakfast open. Toast hard hash browns couldn’t cut. Coach people had breakfast before other guests and we had leftovers rather than freshly cooked. We didn’t have time to send it back.
However the staff were very friendly and helpful.

Cons:

Bigger bed. Couples need a king size bed.
Better coffee.

2026-09-01 via Nuitee
C
Clive solo_traveller gb
10
2026-08-31 via Nuitee
D
Diane solo_traveller gb
9
Pros:

Location was really good, staff were helpful and just what we needed

2026-08-31 via Nuitee
L
Lyndsey family_with_children gb
8
A great hotel which seemed to cater for coach trip type holiday, we stayed one night so we could enjoy 2 days in Scarbou
Pros:

Large dining room, good size room for 3 people, ample storage, nice hot shower with good power. Towels provided. Fan in room as was warm. Nice service at breakfast.

Cons:

Room was a little dated, not a lot of choice for continental breakfast but cooked breakfast was lovely. Ketchup was a bit acidic.

2026-08-31 via Nuitee
M
Mark solo_traveller gb
8
2026-08-30 via Nuitee
A
Anne couple gb
8
Good value hotel and would use again.
Pros:

Lovely location with very helpful and friendly staff. Good breakfast - liked that they brought tea and coffee to the table, rather than having a machine. Parking permit was given as no hotel car park.

Cons:

There were some creaky floorboards.

2026-08-29 via Nuitee
S
susan solo_traveller gb
4
Pros:

Room basic but clean.

Cons:

Breakfast was awful.
Staff cleaning in the dining room was abysmal,
Dining room was just like a nursing home!
No service in the dining room, they said they were not expecting us and they had double booked!!

2026-08-28 via Nuitee
N
Nola couple au
7
Pleasant
Pros:

Location was lovely

Cons:

Didn’t realise the rooms were so small and I didn’t pick up on the single beds

2026-08-25 via Nuitee
L
Lynne solo_traveller gb
8
2026-08-24 via Nuitee
S
sharon Dearlove solo_traveller gb
10
Great stay
Pros:

Great location. Excellent clean room, quiet, comfy bed

2026-08-24 via Nuitee
C
Caroline solo_traveller gb
8
Lovely weekend break.
Pros:

Friendly staff. Parking pass. Included breakfast. Good entertainment at night.

Cons:

Some of the rooms were a little dated, just needs a bit of updating.

2026-08-23 via Nuitee
E
elaine solo_traveller gb
10
Pros:

Nice and clear very friendly staff

2026-08-20 via Nuitee