Gran Hotel Ailen

Hotels
8.4 (2953 reviews)
Suipacha 18 , Buenos Aires , ar

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Children allowed

Facilities

WiFi available
Parking
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good value for money
Cons:
Old rooms
Limited breakfast options
Noise issues

Categories

Cleanliness
8.13
Generally positive feedback, some concerns about noise and comfort affecting overall cleanliness.
Service
8.9
Many reviews highlighted the kindness and helpfulness of the staff.
Location
9.14
Consistently praised for its excellent proximity to attractions.
Room Quality
7.59
Mixed feelings about room comfort; some rooms old or noisy.
Amenities
8.62
Decent offerings but mention of outdated facilities.
Value for Money
8.58
Good value mentioned, though some feel the breakfast options could be improved.
Food and Beverage
7.63
Breakfast options described as limited.
Overall Experience
8.6
Overall satisfaction with a few negative points noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:10

Property Description

Central Location
Located only 400 meters from Florida Pedestrian Street, Gran Hotel Ailen is strategically positioned in the heart of Buenos Aires. Explore trendy Puerto Madero just 1.6 km away and marvel at the iconic Obelisk a mere 650 meters from the hotel.

Charming Decor
Step into a world of comfort and style in the fully carpeted rooms adorned with pastel-colored bedspreads and matching wallpapers. Enjoy modern amenities including free Wi-Fi and cable TV for a relaxing stay.

Convenient Amenities
Start your day with a delicious continental breakfast featuring pastries and regional jams. Unwind at the bar with a refreshing drink or snack. Need assistance? The 24-hour front desk is always ready to help, even with shuttles to Ezeiza Airport.

Book your stay at Gran Hotel Ailen for a memorable Buenos Aires experience.

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the business centre and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs USD 15 per day.

Location

Guest Reviews

8.4
Based on 2953 reviews
Cleanliness: 8.13
Service: 8.9
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 7.63
Overall Experience: 8.6
K
Katsuyoshi • solo_traveller • br
9
Good
Pros:

Staf

2026-07-25 • via Nuitee
V
Victória • couple • br
10
Pros:

Ótima localização, atendimento excelente e um ótimo café da manhã.

Cons:

Senti falta de iluminação na direção do espelho do quarto, pra arrumar cabelo e maquiagem. No mais, tudo maravilhoso.

2026-07-23 • via Nuitee
S
Susana • extended_group • uy
9
Muy buena
2026-07-22 • via Nuitee
M
Martin Horacio • solo_traveller • uy
10
Pros:

Muy buen hotel, la atención del personal es muy cordial, esta en una excelente ubicación y las habitaciones muy bien y el desayuno es bien. Espero volver pronto.

Cons:

Me gusto todo.

2026-07-22 • via Nuitee
M
Maria de los Angeles • solo_traveller • uy
6
Pros:

La ubicación

Cons:

Habitación muy pequeña y la ducha muy incomoda

2026-07-22 • via Nuitee
F
Fernando • solo_traveller • uy
6
En realidad es bueno pero por el precio había otras opciones tal vez
Pros:

Ubicación

Cons:

Instalaciones antiguas

2026-07-21 • via Nuitee
D
Delgado Carmona • family_with_children • ar
5
Pros:

ubicacion , desayuno

Cons:

las teles son viejas al viajar con niños esperan poder ver dibujo o que tenga you tube

2026-07-21 • via Nuitee
P
Paula • couple • co
4
Incomoda
Pros:

La ubicación

Cons:

El hotel es muy viejo, el desayuno y el personal del comedor poco agradable y la hora de check out es incomprensible, nos pidiero la habitación a las 10 am

2026-07-21 • via Nuitee
A
Ana Paula • family_with_children • br
5
2026-07-21 • via Nuitee
S
Soledad • family_with_children • ar
10
Muy buenas ubicación excelente atención del personal de recepción!!
Pros:

El desayuno había pocas opciones !!

2026-07-21 • via Nuitee
N
Nataly • family_with_children • cl
10
Excelente lugar cómodo y seguro.
Pros:

Excelente atención

Cons:

.

2026-07-20 • via Nuitee
P
Patricio Narvaez C. • solo_traveller • ec
6
Pros:

La ubicacion

Cons:

Hay varias cosas que no estan en buen estado, como cajones, puertas de baño, inodoro

2026-07-19 • via Nuitee
J
joselo • solo_traveller • uy
10
Pros:

Siempre te atienden de primera .

Cons:

Todo estaba perfecto, no hay nada para reclamar

2026-07-19 • via Nuitee
D
David • solo_traveller • py
4
2026-07-18 • via Nuitee
G
German Alberto • solo_traveller • ar
10
Muy buen lugar para una escapada
Pros:

La ubicación es excelente y la atención del personal, Roberto y sus colegas de recepción. Calefacción y demas servicios sin problema.

Cons:

El desayuno es un tanto discreto. Faltan frutas a granel aunque esté rica la ensalada de frutas.

2026-07-15 • via Nuitee
A
Ashley faubert • solo_traveller • ar
10
Pros:

Si me gustó

2026-07-14 • via Nuitee
G
Gregorio Abraham • solo_traveller • ar
8
Buena ubicacion y habitacion comoda.
Pros:

Me encanto la ubicacion porque estas cerca de todo: supermercado, subte, paradas de colectivo. Las habitaciones limpias y con las medidas justas. Una cama comoda y buenas almohadas. Baño limpio y funcionando perfecto. Todo impecable.

2026-07-14 • via Nuitee
D
de horta • solo_traveller • uy
10
Pros:

La ubicación es excelente y el trato de las personas que trabajan ahí nos trataron de diez

2026-07-14 • via Nuitee
I
Ignacio Sebastián • couple • ar
10
2026-07-13 • via Nuitee
V
valeria • solo_traveller • ar
9
Pros:

La cordialidad del personal y la ubicación.

Cons:

Poco espacio en una habitación de 3

2026-07-13 • via Nuitee