Gran Hotel Ailen

Hotels
8.4 (2685 reviews)
Suipacha 18 , Buenos Aires , ar

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Children allowed

Facilities

Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Ironing service
Shuttle service (additional charge)
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good value for money
Cons:
Old rooms
Limited breakfast options
Noise issues

Categories

Cleanliness
8.13
Generally positive feedback, some concerns about noise and comfort affecting overall cleanliness.
Service
8.9
Many reviews highlighted the kindness and helpfulness of the staff.
Location
9.14
Consistently praised for its excellent proximity to attractions.
Room Quality
7.59
Mixed feelings about room comfort; some rooms old or noisy.
Amenities
8.62
Decent offerings but mention of outdated facilities.
Value for Money
8.58
Good value mentioned, though some feel the breakfast options could be improved.
Food and Beverage
7.63
Breakfast options described as limited.
Overall Experience
8.6
Overall satisfaction with a few negative points noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:10

Property Description

Central Location
Located only 400 meters from Florida Pedestrian Street, Gran Hotel Ailen is strategically positioned in the heart of Buenos Aires. Explore trendy Puerto Madero just 1.6 km away and marvel at the iconic Obelisk a mere 650 meters from the hotel.

Charming Decor
Step into a world of comfort and style in the fully carpeted rooms adorned with pastel-colored bedspreads and matching wallpapers. Enjoy modern amenities including free Wi-Fi and cable TV for a relaxing stay.

Convenient Amenities
Start your day with a delicious continental breakfast featuring pastries and regional jams. Unwind at the bar with a refreshing drink or snack. Need assistance? The 24-hour front desk is always ready to help, even with shuttles to Ezeiza Airport.

Book your stay at Gran Hotel Ailen for a memorable Buenos Aires experience.

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the business centre and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs USD 15 per day.

Location

Guest Reviews

8.4
Based on 2685 reviews
Cleanliness: 8.13
Service: 8.9
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 7.63
Overall Experience: 8.6
L
Luna • family_with_children • ar
10
2026-04-10 • via Nuitee
C
Camilo • couple • co
5
2026-04-09 • via Nuitee
D
Diego • couple • cl
8
Precio calidad excelente hotel
Pros:

Ubicación excelente, cerca del metro, supermercado y lugares turísticos.

Cons:

La cortina del baño con hongos podrían cambiarla, la variedad del desayuno fue poca y que el aire acondicionado no lo puede manejar uno.

2026-04-09 • via Nuitee
R
RODOLFO • extended_group • sv
10
muy limpio, amables y seguro.
Pros:

Para iniciar muy amables en recepción las 3 personas que me atendieron en diferente momento, la señora que nos atendió en el desayuno muy amable, desayuno perfecto tipo continental, la habitación muy limpia y siempre encontramos todo bien ordenado y en los lugares que lo habíamos dejado, lo mas importante todo queda cerca.

2026-04-09 • via Nuitee
J
juan ramon • family_with_children • ar
9
Pros:

Ubicacion

Cons:

Sin comenrarios

2026-04-07 • via Nuitee
M
Maximiliano • family_with_children • cr
10
Excelente atención, aseo y ubicación.
Pros:

El personal del Hotel es super amables, muy atentos. La limpieza excelente. La ubicación super buena, cerca del Obelisco y puntos importantes. La zona la sentí segura . El personal super honrado. Te guardan las maletas. Volvería sin duda. Muy buena relación calidad-precio.

Cons:

Todo estuvo muy bien.

2026-04-07 • via Nuitee
C
Claudio Mafra • solo_traveller • br
8
Ótimo custo-benefício perto do Obelisco
Pros:

Localização. Central muito conveniente.

Cons:

Nada

2026-04-06 • via Nuitee
R
Roberto Franco • extended_group • cl
10
Pros:

Ubicación, limpieza, amabilidad del personal

Cons:

Algunas instalaciones son algo antiguas, pero la calidad precio es excelente

2026-04-06 • via Nuitee
C
campetella • extended_group • ar
10
excelente
Pros:

muy limpio y buena ubicación

2026-04-06 • via Nuitee
E
Ecker • extended_group • ar
8
Pros:

Todo excelente, habitaciones limpias y camas muy cómodas. Desayuno completo y la atención del personal impecable. Ubicación muy buena.

Cons:

Hubo un problema con la ventilación por lo visto algo estaba quemado y largaba feo olor.

2026-04-06 • via Nuitee
A
Adel • solo_traveller • fr
7
2026-04-06 • via Nuitee
P
Punchy • family_with_children • ar
8
Muy bueno , cómodo y con acceso a Todo.
Pros:

Ubicación e instalaciones conservadas.

Cons:

El desayuno muy básico.

2026-04-05 • via Nuitee
A
Adriana • solo_traveller • uy
10
Pros:

Muy buena disposición del personal

2026-04-05 • via Nuitee
F
Fernando • couple • uy
8
Cons:

En el momento de pagar , no asestaban dólares, siendo que en la pagina los precios si están en dólares y no aclaran que se paga en pesos

2026-04-04 • via Nuitee
4
4 • family_with_children • py
10
Pros:

Faltó mejorar su desayuno, le falta agregar huevos revueltos

2026-04-03 • via Nuitee
C
Christian • family_with_children • py
10
2026-04-03 • via Nuitee
S
silvion • family_with_children • it
8
Accettabile
Pros:

Posizione e personale disponibile

Cons:

Biancheria sporca e logora,camera piccola, colazione scarsa. Manca il frigo e locker a pagamento non si può senitre

2026-04-03 • via Nuitee
F
Fang • couple • ca
8
2026-04-01 • via Nuitee
F
Fabian • family_with_children • uy
10
1000 ℅ Recomendable
Pros:

Todo, la ubicación inmejorable, la higiene, el servicio etc etc.

Cons:

Nada

2026-04-01 • via Nuitee
C
Cristina • family_with_children • ar
9
Viajecito.
Pros:

Tuvieron en cuenta que soy celíaca y me ofrecieron unas galletas.wn el desayuno.
Personal de recepción muy amable y presto a brindar información.

2026-03-31 • via Nuitee