Gran Hotel Ailen

Hotels
8.4 (2873 reviews)
Suipacha 18 , Buenos Aires , ar

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Children allowed

Facilities

Parking
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Ironing service
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good value for money
Cons:
Old rooms
Limited breakfast options
Noise issues

Categories

Cleanliness
8.13
Generally positive feedback, some concerns about noise and comfort affecting overall cleanliness.
Service
8.9
Many reviews highlighted the kindness and helpfulness of the staff.
Location
9.14
Consistently praised for its excellent proximity to attractions.
Room Quality
7.59
Mixed feelings about room comfort; some rooms old or noisy.
Amenities
8.62
Decent offerings but mention of outdated facilities.
Value for Money
8.58
Good value mentioned, though some feel the breakfast options could be improved.
Food and Beverage
7.63
Breakfast options described as limited.
Overall Experience
8.6
Overall satisfaction with a few negative points noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:10

Property Description

Central Location
Located only 400 meters from Florida Pedestrian Street, Gran Hotel Ailen is strategically positioned in the heart of Buenos Aires. Explore trendy Puerto Madero just 1.6 km away and marvel at the iconic Obelisk a mere 650 meters from the hotel.

Charming Decor
Step into a world of comfort and style in the fully carpeted rooms adorned with pastel-colored bedspreads and matching wallpapers. Enjoy modern amenities including free Wi-Fi and cable TV for a relaxing stay.

Convenient Amenities
Start your day with a delicious continental breakfast featuring pastries and regional jams. Unwind at the bar with a refreshing drink or snack. Need assistance? The 24-hour front desk is always ready to help, even with shuttles to Ezeiza Airport.

Book your stay at Gran Hotel Ailen for a memorable Buenos Aires experience.

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the business centre and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs USD 15 per day.

Location

Guest Reviews

8.4
Based on 2873 reviews
Cleanliness: 8.13
Service: 8.9
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 7.63
Overall Experience: 8.6
N
Nikoleta • couple • sk
6
Good property close to the centre
Pros:

The location is very convenient and the staff is very kind and helpful.

Cons:

My husband and I found the property as a good hotel but very outdated. Tge place is good for a night but not the standard room, which has a view to a closed courtyard. The furniture is old and breakfast very mediocre, just the necessary items. The receptionist kindly changed our room after first night as a piece of wood was sticking out from the wardrobe, holes in our pillow cases and incredibly soft mattress. Rooms facing outside are much comfortable.

2026-05-15 • via Nuitee
D
David • solo_traveller • cl
5
Estadia
Pros:

Ubicacion y personal gentil

Cons:

Habitacion con una sola almohada y en mal estado, demasiada bulla, la limpieza en la madrugada generaba mucho ruido, aire acondicionado malo, no se podia regular y era un sauna la pieza

2026-05-14 • via Nuitee
F
Fabian Alves • solo_traveller • br
10
2026-05-14 • via Nuitee
N
Nadia • solo_traveller • ar
9
Re bien
Pros:

Bien

Cons:

Todo bien

2026-05-14 • via Nuitee
D
Debora • extended_group • br
7
Pros:

Bom custo benefício, bem localizado perto do centro e de mercado. Café da manhã simples mas bom, acomodação antiga mas confortáveis.

2026-05-13 • via Nuitee
R
Rogério Vale • extended_group • br
7
2026-05-13 • via Nuitee
F
Fernandez Bravo • solo_traveller • ar
9
2026-05-12 • via Nuitee
M
MAURO • solo_traveller • ar
9
Placentera
Pros:

No pude disfrutar del desayuno por mí horario de vuelo pero la atención del personal fue excelente

Cons:

Sin objeciones

2026-05-12 • via Nuitee
T
Teodoro • solo_traveller • it
8
2026-05-12 • via Nuitee
M
María Joana • family_with_children • ar
10
Siempre volvemos
Pros:

El personal, la ubicación, el desayuno y la comodidad de la habitación siempre nos hacen volver a elegir este hotel cuando visitamos Buenos Aires. Definitivamente volveremos.

2026-05-12 • via Nuitee
J
Julia • solo_traveller • br
8
Pros:

Localização

Cons:

Antigo

2026-05-11 • via Nuitee
R
Rodriguez • solo_traveller • uy
10
Pros:

La atención exelente y la resecion CARLOS es un capo . Yo pasé muy bien lo recomiendo

Cons:

..

2026-05-10 • via Nuitee
M
Marina • solo_traveller • ar
6
Pros:

La amabilidad de sus empleados , todos muy predispuestos.

Cons:

En mi habitación se escuchaba mucho el ruido de otras habitaciones

2026-05-10 • via Nuitee
A
Ana • solo_traveller • uy
9
Muy buena
Pros:

Desayuno correcto

Cons:

Confort habitación

2026-05-10 • via Nuitee
G
guozhi • family_with_children • cn
10
Pros:

地点很好，房间干净

2026-05-10 • via Nuitee
F
Federico • solo_traveller • uy
10
Pros:

Ubicación y personal

Cons:

Nada.. todo muy bien..!

2026-05-09 • via Nuitee
D
DANIEL • solo_traveller • ar
9
Pros:

EXCELENTE UBICACIÓN Y COMODIDADES. EL PERSONAL DE PRIMERA.

Cons:

Nada que destacar

2026-05-08 • via Nuitee
F
Floriano • solo_traveller • br
10
Pros:

O hotel como um todo é muito bom. É confortável, limpo e os funcionários prestam um excelente atendimento. Localização também é excelente em termos turísticos.

Cons:

Nada a registrar.

2026-05-08 • via Nuitee
J
José Pablo • family_with_children • cr
7
2026-05-07 • via Nuitee
W
Wilmer • family_with_children • co
8
Ubicación estratégica a buen precio
Pros:

Carlos en recepción es un gran guía turístico sobre Buenos Aires. Recibí de él excelentes consejos para planear mi recorrido por esa hermosa ciudad

Cons:

El desayuno tiene oportunidad de mejora

2026-05-06 • via Nuitee