Gran Hotel Ailen

Hotels
8.4 (2986 reviews)
Suipacha 18 , Buenos Aires , AR

Paid
Children allowed

Facilities

WiFi available
Parking
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good value for money
Cons:
Old rooms
Limited breakfast options
Noise issues

Categories

Cleanliness
8.13
Generally positive feedback, some concerns about noise and comfort affecting overall cleanliness.
Service
8.9
Many reviews highlighted the kindness and helpfulness of the staff.
Location
9.14
Consistently praised for its excellent proximity to attractions.
Room Quality
7.59
Mixed feelings about room comfort; some rooms old or noisy.
Amenities
8.62
Decent offerings but mention of outdated facilities.
Value for Money
8.58
Good value mentioned, though some feel the breakfast options could be improved.
Food and Beverage
7.63
Breakfast options described as limited.
Overall Experience
8.6
Overall satisfaction with a few negative points noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:10

Property Description

Central Location
Located only 400 meters from Florida Pedestrian Street, Gran Hotel Ailen is strategically positioned in the heart of Buenos Aires. Explore trendy Puerto Madero just 1.6 km away and marvel at the iconic Obelisk a mere 650 meters from the hotel.

Charming Decor
Step into a world of comfort and style in the fully carpeted rooms adorned with pastel-colored bedspreads and matching wallpapers. Enjoy modern amenities including free Wi-Fi and cable TV for a relaxing stay.

Convenient Amenities
Start your day with a delicious continental breakfast featuring pastries and regional jams. Unwind at the bar with a refreshing drink or snack. Need assistance? The 24-hour front desk is always ready to help, even with shuttles to Ezeiza Airport.

Book your stay at Gran Hotel Ailen for a memorable Buenos Aires experience.

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 2986 reviews
Cleanliness: 8.13
Service: 8.9
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 7.63
Overall Experience: 8.6
A
Adrian family_with_children es
10
Maravilloso
Pros:

Todo

2026-09-12 via Nuitee
D
Daubrin family_with_children co
6
Regular
Pros:

Sin duda lo rescatable de este alojamiento es la amabilidad del personal.

Cons:

La habitación tenía un olor extraño, son habitaciones bastante viejas.

2026-09-12 via Nuitee
A
Adrian solo_traveller es
10
Genial
Pros:

Todo

2026-09-12 via Nuitee
A
ADRIANA solo_traveller cl
10
Pros:

Todos el personal muy atento

2026-09-08 via Nuitee
M
Massey family_with_children uy
5
2026-09-07 via Nuitee
S
Silva solo_traveller pt
8
2026-09-07 via Nuitee
M
meli solo_traveller ar
9
2026-09-07 via Nuitee
S
Salvador solo_traveller br
10
Um ótimo Hotel para brasileiros que querem fazer uma experiência descomplicada em Buenos Aires.
Pros:

A localização é privilegiada para quem quer caminhar pelo o centro turistico. O estilo dos quartos tbm dão o tom da viagem. Uber rápido, quando necessário. Os três recepcionista são altamente colaborativos.

Cons:

Não posso reclamar de nada! Voltaria ao Gran Hotel Ailen pela praticidade.

2026-09-05 via Nuitee
M
MATILDE solo_traveller ar
10
2026-09-02 via Nuitee
S
Sara couple ar
10
Excelente
Pros:

Todo excelente como siempre, el personal, el hotel, la ubicación y los servicios todo de 10. Ya he visitado este hotel varias veces y siempre pensamos en volver.

Cons:

Me gustó todo, siempre volvemos

2026-09-02 via Nuitee
R
Romano Muñoz solo_traveller ar
10
Pros:

Excelente, es la cuarta vez que nos hospedamos ahí.
Esta cerca de todo y la atención es bárbara.

2026-09-01 via Nuitee
M
Martín solo_traveller py
10
2026-08-31 via Nuitee
A
Andrea solo_traveller ar
10
Descanso y comodidad seguro
Pros:

Buena ubicación muy amable el.personal

2026-08-29 via Nuitee
D
da Costa family_with_children br
9
Pros:

Hotel Simples com elevadores ainda bem antigos, porém sustentável! Café bom e não passa disso! Destaque mesmo para o funcionário ROBERTO que dispensa elogios e simplesmente compensou as deixas do Hotel com toda sua dedicação, presteza e educação! Parabéns Roberto!!

2026-08-27 via Nuitee
F
Francisco E couple bo
9
UN LUGAR MUY CONFORTABLE Y SEGURO
Pros:

LA UBICACION EXCELENTE, MUY BUENA RELACION CALIDAD Y PRECIO

Cons:

NADA

2026-08-26 via Nuitee
S
Sebastián solo_traveller uy
10
Great place for a short stay
Pros:

It was small but really comfortable and clean. I loved that they managed to provide gluten-free options for breakfast. Staff was amazing.

Cons:

Nothing. I had a great time there.

2026-08-25 via Nuitee
L
Lenire solo_traveller br
8
excellent value for money
Pros:

location and value

Cons:

Nothing to complain about.

2026-08-25 via Nuitee
L
Luis Miguel couple co
10
Recomendado!
Pros:

Excelente ubicación, cerca a todo y hay muchos restaurantes. La habitación estaba limpia y hacían servicio de limpieza diario. Excelente relación precio calidad.

Cons:

El desayuno podría variar, pero se agradece que está incluido

2026-08-24 via Nuitee
H
Horacio couple ar
7
2026-08-24 via Nuitee
M
Mamani solo_traveller ar
10
2026-08-24 via Nuitee