Hotel Santa Cruz

Hotels
7 (19 reviews)
2858 Bogotá 2858 , Buenos Aires , ar

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Tour desk
Shared lounge/TV area
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Cleanliness
Good location
Attentive service
Cons:
Small rooms
High parking costs

Categories

Cleanliness
8.08
There are mentions of excellent cleaning, indicating positive sentiment.
Service
8.55
The staff is described as attentive and friendly, suggesting good service.
Location
8.59
The location is highlighted as very good and safe, indicating positive feedback.
Room Quality
5.04
Negative sentiment due to complaints about small rooms and bathrooms.
Amenities
5.07
Amenities such as parking have mixed reviews, noted as being expensive.
Value for Money
6.53
Mixed feelings about value due to the added cost for parking.
Food and Beverage
7.08
No specific feedback on food and beverage, hence rated at the target overall.
Overall Experience
7.05
Overall satisfaction indicated despite issues with room quality and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:58

Property Description

Modern Comforts

Hotel Santa Cruz in Buenos Aires offers air-conditioned rooms with flat-screen TVs and private bathrooms, providing modern comforts for a relaxing stay.

Convenient Location

Situated just a short distance from Plaza Arenales and Plaza Serrano Square, Hotel Santa Cruz boasts a prime location for exploring the city's attractions like Bosques de Palermo and Palermo Lakes.

Helpful Staff

With staff available around the clock at the reception, guests at Hotel Santa Cruz can enjoy personalized service and assistance throughout their stay.

Book your stay at Hotel Santa Cruz now to experience comfort, convenience, and exceptional hospitality in Buenos Aires.

Important information:

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Check-in and check-out hours:

Location

Guest Reviews

7
Based on 19 reviews
Cleanliness: 8.08
Service: 8.55
Location: 8.59
Room Quality: 5.04
Amenities: 5.07
Value for Money: 6.53
Food and Beverage: 7.08
Overall Experience: 7.05
R
Rojas solo_traveller ar
7
2025-09-12 via Nuitee
J
JP family_with_children ar
9
Muy bueno
Pros:

Muy limpio, e ideal para descansar!

2025-09-08 via Nuitee
A
Alex family_with_children ar
7
Problemas con la reserva y estacionamiento
Pros:

Linda la zona, cerca de comercios

Cons:

Habitaciones muy chicas, el baño diminuto, no me gusto que debiamos transferir un dia antes o quedábamos sujetos a la disponibilidad, se supone que reservamos con anticipación, y no aclaran que la cochera es aparte, asi que a tenerlo en cuenta.

2025-09-08 via Nuitee
L
Lopez family_with_children ar
9
2025-09-05 via Nuitee
G
Gabriel solo_traveller uy
4
2025-08-31 via Nuitee
P
Pacho couple ar
10
Pros:

Todo muy bueno

Cons:

Nada todo bien

2025-08-30 via Nuitee
family_with_children ar
8
2025-08-27 via Nuitee
G
Gilda solo_traveller ar
8
2025-08-17 via Nuitee
P
paola couple uy
10
Pros:

El viaje

Cons:

Nada para decir

2025-08-07 via Nuitee
G
Gisel Magali couple ar
9
Pros:

Lo mejor es la ubicación si necesitas estar en Flores y es seguro el estacionamiento. Las chicas que atienden están siempre atentas y la limpieza es excelente.

Cons:

Que se hace caro con el estacionamiento el pago. Pero igual vale la pena por seguridad

2025-07-31 via Nuitee
D
Dreiszigacker couple ar
10
2025-07-25 via Nuitee
A
Analía couple ar
8
Pros:

La ubicación es muy buena.la limpieza igual.La recepcionista muy amable.Muy recomendable 😊

2025-07-25 via Nuitee
I
Ilana solo traveller us
10
Exceptional
2025-01-01 via Nuitee
B
Bottalo group uy
1
Bad
Pros:

NADA

Cons:

Horrible experiencia

2023-11-13 via Nuitee
C
Cláudio young couple pt
3
Poor
2023-03-05 via Nuitee
J
Javier family with young children uy
8
Very good
2022-10-19 via Nuitee
F
Facundo solo traveller ar
5
Passable
2022-10-13 via Nuitee
O
Oleksii solo traveller ua
1
It’s a scam. They double book and kick you out
Pros:

It was absolutely bad, nothing was good.

Cons:

Even though I had a confirmation from the hotel, when I showed up for checking in in the evening, they told me they’re fully booked. Moreover, booking.com chose their side and sleeping in the airport.

Don’t repeat my mistake and book a normal place to stay, keep away from these scammers.

2022-09-19 via Nuitee
C
Constanza young couple ar
6
Pleasant
2022-09-12 via Nuitee