Hotel Martinez

Hotels
7.2 (932 reviews)
Carretera de Llivia, 8 , Puigcerdà , es

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Pets allowed
BBQ facilities
Tour desk
Ski storage
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
7.28
There are mentions of cleanliness issues, such as 'sábanas sucias' and 'toallas sucias'.
Service
7.75
Mixed reviews regarding service, with some positive mentions but significant complaints about lack of attentiveness.
Location
8.79
Multiple reviews highlight excellent location, making it a strong point for the hotel.
Room Quality
6.74
Specific complaints about room conditions, such as 'persianas rotas', 'cortina sucia', and outdated amenities.
Amenities
6.77
Several reviewers mentioned a lack of adequate amenities and outdated facilities.
Value for Money
7.23
Complaints about high prices for the quality offered; some feel it was overpriced.
Food and Beverage
5.28
Negative feedback on breakfast quality, described as 'lamentable' and lacking variety.
Overall Experience
7.75
The overall experience varied greatly, with some positive aspects but overshadowed by considerable negative reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:56

Property Description

Charming Hotel Martinez in the Heart of Cerdanya Valley

Scenic Views and Comfortable Rooms: Hotel Martinez offers functional rooms with heating, a terrace, and garden views. Enjoy modern amenities like a flat-screen TV and free Wi-Fi during your stay.

Delicious Dining Options: Indulge in traditional cuisine and a daily menu at the hotel's restaurant. Unwind with a drink on the terrace featuring a barbecue, perfect for relaxing evenings.

Convenient Location for Outdoor Activities: Located near the French town of Bourg-Madame, the hotel provides easy access to skiing at La Molina and La Massella Ski Resorts. Let our staff assist you with planning seasonal activities like skiing or kayaking.

Book your stay at Hotel Martinez for a memorable getaway in Puigcerdà!

Important information:

Please note that pets only up to 20 kg are allowed.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 932 reviews
Cleanliness: 7.28
Service: 7.75
Location: 8.79
Room Quality: 6.74
Amenities: 6.77
Value for Money: 7.23
Food and Beverage: 5.28
Overall Experience: 7.75
J
jorgonza • solo_traveller • es
8
2026-04-15 • via Nuitee
N
NURIA • family_with_children • es
4
2026-04-13 • via Nuitee
J
Jose • family_with_children • es
9
2026-04-07 • via Nuitee
E
eduardo • solo_traveller • es
9
2026-04-07 • via Nuitee
M
Magda • family_with_children • es
6
2026-04-06 • via Nuitee
J
Jaume • couple • es
4
2026-04-06 • via Nuitee
J
jose luis • family_with_children • es
9
Tranquilidad y ambiente natural
Pros:

Ubicación y trato personal.

2026-04-05 • via Nuitee
X
Xavier • family_with_children • es
8
2026-04-05 • via Nuitee
J
Jordi • family_with_children • es
7
Pros:

Al no funcionar el restaurant ens van oferir el menjador per poder sopar. Un detall. Fàcil d’aparcar. Llits còmodes

Cons:

No es podia regular la Calefaccio (feia calor) i les parets son primes i se sent els veïns de l’habitació del costat si parlen alt.

2026-04-05 • via Nuitee
M
Mireia • family_with_children • es
8
Buena estancia para una noche
Pros:

El trato muy agradable y para desayunar cómo en casa, nos dejaron un surtido variado de dulces, embutidos, tostadas, cereales,zumo y café.
La habitación bien, calefacción perfecta.

Cons:

Por poner un pero quizás renovaría las almohadas pero por lo demás bien.

2026-04-04 • via Nuitee
L
Laura • family_with_children • es
4
2026-04-03 • via Nuitee
J
JORDI • family_with_children • es
8
2026-03-30 • via Nuitee
A
Ariadna • family_with_children • es
3
Cons:

Hotel muy antiguo y sin ningún servicio.
Estaba limpio pero se veía dejado.

2026-03-30 • via Nuitee
D
Daniel • family_with_children • es
9
2026-03-21 • via Nuitee
S
Susana • family_with_children • es
7
Aceptable en relación al precio que aboné
Pros:

La verdad que la cama muy cómoda

Cons:

El alojamiento necesita unas reformas pero yo estoy muy a gusto, personal muy amable

2026-03-21 • via Nuitee
O
OSCAR A • family_with_children • es
6
bien
Pros:

ubicacion perfecta

Cons:

precio

2026-03-19 • via Nuitee
J
Jorge • couple • es
8
Pros:

El trato es excelente... súper amables. Solo por eso vale la pena. Muy familar

Cons:

En general nada, pero si es un pelin antiguo

2026-03-15 • via Nuitee
A
Asela • family_with_children • es
7
2026-03-15 • via Nuitee
C
Cristina • couple • es
10
Pros:

Sencillo y acogedor, personal muy amable y atento!

2026-03-15 • via Nuitee
A
Aitor • extended_group • es
10
Pros:

La señora del desayuno super amable

2026-03-12 • via Nuitee