Hotel Martinez

Hotels
7.2 (1024 reviews)
Carretera de Llivia, 8 , Puigcerdà , es

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
7.28
There are mentions of cleanliness issues, such as 'sábanas sucias' and 'toallas sucias'.
Service
7.75
Mixed reviews regarding service, with some positive mentions but significant complaints about lack of attentiveness.
Location
8.79
Multiple reviews highlight excellent location, making it a strong point for the hotel.
Room Quality
6.74
Specific complaints about room conditions, such as 'persianas rotas', 'cortina sucia', and outdated amenities.
Amenities
6.77
Several reviewers mentioned a lack of adequate amenities and outdated facilities.
Value for Money
7.23
Complaints about high prices for the quality offered; some feel it was overpriced.
Food and Beverage
5.28
Negative feedback on breakfast quality, described as 'lamentable' and lacking variety.
Overall Experience
7.75
The overall experience varied greatly, with some positive aspects but overshadowed by considerable negative reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:56

Property Description

Charming Hotel Martinez in the Heart of Cerdanya Valley

Scenic Views and Comfortable Rooms: Hotel Martinez offers functional rooms with heating, a terrace, and garden views. Enjoy modern amenities like a flat-screen TV and free Wi-Fi during your stay.

Delicious Dining Options: Indulge in traditional cuisine and a daily menu at the hotel's restaurant. Unwind with a drink on the terrace featuring a barbecue, perfect for relaxing evenings.

Convenient Location for Outdoor Activities: Located near the French town of Bourg-Madame, the hotel provides easy access to skiing at La Molina and La Massella Ski Resorts. Let our staff assist you with planning seasonal activities like skiing or kayaking.

Book your stay at Hotel Martinez for a memorable getaway in Puigcerdà!

Important information:

Please note that pets only up to 20 kg are allowed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.2
Based on 1024 reviews
Cleanliness: 7.28
Service: 7.75
Location: 8.79
Room Quality: 6.74
Amenities: 6.77
Value for Money: 7.23
Food and Beverage: 5.28
Overall Experience: 7.75
J
Joan solo_traveller es
1
Foto del rei a l'entrada!
Pros:

No ens van posar habitació amb llit doble com havíem demanat.
Què es pot esperar d'un hostal amb la foto del rei a l'entrada, símbol de la desigualtat social a l'estat!!

Cons:

No ens van posar habitació amb llit doble com havíem demanat.
Què es pot esperar d'un hostal amb la foto del rei a l'entrada, símbol de la desigualtat social a l'estat!!

2026-08-22 via Nuitee
I
imma cubedo family_with_children es
3
Pros:

Bastant antic, sobretot el bany

Cons:

Tampoc eren massa amables

2026-08-21 via Nuitee
J
Jaume solo_traveller es
8
Pros:

Personal molt amable

Cons:

Soroll de maquinària a l'habitació i instal•lacions anticuades

2026-08-21 via Nuitee
J
Jordi solo_traveller es
9
Pros:

Limpio y muy atentos

2026-08-20 via Nuitee
M
Manuel solo_traveller es
6
2026-08-20 via Nuitee
àngels couple es
5
2026-08-19 via Nuitee
A
Alexis solo_traveller es
8
2026-08-19 via Nuitee
M
Marc solo_traveller es
8
2026-08-19 via Nuitee
M
Manuel solo_traveller es
6
Manuel
Pros:

La ubicación

Cons:

Las instalaciones precarias y dejadas

2026-08-19 via Nuitee
S
Sergi family_with_children es
7
2026-08-18 via Nuitee
A
Agata solo_traveller es
8
Hotel antiguo, pero con todo lo necesario.
Pros:

La atención del personal, la terraza, el colchón.

2026-08-18 via Nuitee
M
MOM73 solo_traveller es
9
Pros:

.

Cons:

.

2026-08-17 via Nuitee
J
josep manuel solo_traveller es
8
Pros:

El tracte de la propietària.

Cons:

Les fotos són antiges. Li cal només un rentat de cara. Massa car pel que és.

2026-08-17 via Nuitee
A
Ana family_with_children es
7
Pros:

Ubicación perfecta en Puigcerdà

Cons:

Instalaciones muy antiguas.

2026-08-15 via Nuitee
F
Francisco couple es
9
El personal excellent i molt amables
Pros:

Molt bé en general

Cons:

Mala connexió a Wi-Fi

2026-08-15 via Nuitee
F
Francina solo_traveller es
6
Muy anticuado y situado al lado de la carretera.
Pros:

Hotel muy familiar. Gente encantadora.
La
situación al lado de la carretera con mucho trafico llegó a saturar los oidos.

Cons:

Instalaciones muy anticuadas.
No ha habido renovacion de nada en años.

2026-08-15 via Nuitee
M
Montserrat solo_traveller es
5
Pros:

Res. Estava net

Cons:

No està gens actualitzat: rajoles del bany trencades, pica mal siliconada, mala olor...

2026-08-14 via Nuitee
P
pablo solo_traveller es
10
2026-08-14 via Nuitee
D
Dauvillée couple fr
10
Magique.
Pros:

Drisse est formidable, avec elle nous nous sommes senti capable a la maison, serviable à souhait et d’une extrême gentillesse ainsi que le gérant, je recommande fortement et nous y retournerons très prochainement j’espère.

Cons:

La climatisation.

2026-08-14 via Nuitee
R
Ruben family_with_children es
6
buena
Pros:

Hotel familiar, ubicación, poder utilizar el comedor

Cons:

Paredes muy finas, nos tocó una familia muy ruidosa al lado y no pudimos dormir bien.

2026-08-14 via Nuitee