JW Marriott Hotel Zhengzhou

Hotels
•
JW Marriott Hotels & Resorts
8.5 (66 reviews)
No.2 CBD Zhengdong new district Zhengzhou , Zhengzhou , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor air conditioning
Disappointing massage service

Categories

Cleanliness
7.71
Some reviews indicate cleanliness issues, such as poor functioning air conditioning.
Service
9.18
Staff were generally friendly and accommodating, with specific praise for individual staff members.
Location
9.22
Good location mentioned multiple times, considered beneficial for business.
Room Quality
8.17
Rooms are spacious and well-designed, but some have climate control issues.
Amenities
8.2
Amenities are good, although there are reports of underwhelming massage services.
Value for Money
8.66
Fair pricing for the quality provided, but some complaints about specific service costs.
Food and Beverage
8.21
Breakfast is generally good but lacks options catering to all dietary needs.
Overall Experience
8.68
Overall experience was positive, though it was tainted by issues with service during massages.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:20

Property Description

Luxurious Amenities

The JW Marriott Hotel Zhengzhou offers a luxurious experience with an indoor pool, wellness centre, and free WiFi. Each room is equipped with modern conveniences such as a TV, air conditioning, and a minibar. The private bathrooms feature a bathtub and a hairdryer for added comfort.

Dining and Fitness

Guests can enjoy dining at the on-site restaurant or stay active at the fitness centre. The dining area includes a refrigerator and an electric kettle for convenience. Additionally, the hotel provides meeting facilities, ticketing services, and a tour desk for a hassle-free stay.

Prime Location

Conveniently situated in the Ruyi Lake tourist area, the hotel is within walking distance of the Zhenzhou International Exhibition Centre and Red White Flower Park. Explore the surroundings or partake in on-site activities like hiking, and enjoy complimentary parking during your stay.

Book your stay at JW Marriott Hotel Zhengzhou for a truly indulgent experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for CNY 233 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 66 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
O
Olzhas • extended_group • kz
6
2026-03-04 • via Nuitee
I
Ian • family_with_children • za
10
2026-01-24 • via Nuitee
O
Onorio • extended_group • mz
10
It’s very good hotel, location and staff.
Pros:

The breakfast was very good!
Hotel very good!
Personnel very good, mainly a guy called Jonny from the front door at the ground floor.

Cons:

Nothing!

2026-01-19 • via Nuitee
F
Faye • couple • cn
10
It was a great and wonderful stay at the hotel.
Pros:

The city view, warm welcome of the staff. The Staff and the manager was ver accomodative and always there to assist.

2026-01-02 • via Nuitee
N
Nanping • family_with_children • gb
9
Very comfort and great breakfast
Pros:

Good location and very nice staff

Cons:

No

2025-12-29 • via Nuitee
A
Abdessalem • solo_traveller • dz
7
Pros:

Rock and jack in reception very friendly.

2025-12-23 • via Nuitee
O
Oluwole • solo_traveller • gb
9
2025-12-13 • via Nuitee
O
Oluwole • couple • gb
8
2025-12-13 • via Nuitee
I
ichiro • family_with_children • jp
7
2025-11-29 • via Nuitee
S
Sava • couple • bg
10
2025-11-24 • via Nuitee
S
Smash Sound Service • couple • it
6
The stay was good. The massage service was disappointing. I had a massage on November 19 and November 21. In both cases,
Pros:

The stay was good. The massage service was disappointing. I had a massage on November 19 and November 21. In both cases, the girls were very sexually abusive, demanding more money in cash. If I hadn't given it to them, they would have stopped the massages. They opened my wallet and took €150. A terrible experience. I'm asking for my money back for both massages.

Cons:

The stay was good. The massage service was disappointing. I had a massage on November 19 and November 21. In both cases, the girls were very sexually abusive, demanding more money in cash. If I hadn't given it to them, they would have stopped the massages. They opened my wallet and took €150. A terrible experience. I'm asking for my money back for both massages.

2025-11-22 • via Nuitee
M
Melissa Colnaghi • solo_traveller • br
5
Localizacao boa para meu negocio...
Pros:

quarto grande e amplo

Cons:

Ar condcionado nao FUNCIONOU. Pedi mil vezes para arrumarem e por ser central nao fizerm nada. Tinha dia que o quarto ficava a 27-28oC. No ukltijmo dia funcionou o ar (apos 6 dias...)

2025-11-14 • via Nuitee
P
Park • solo_traveller • kr
10
Pros:

주변환경과 기반시설이 우수했습니다.

Cons:

호텔 정문주변 흡연자와 맑고 청명하지 못한 날씨, 룸 난방이 되지 않습니다.

2025-11-04 • via Nuitee
H
Helder • solo_traveller • br
10
2025-11-04 • via Nuitee
G
Guilherme • solo_traveller • br
6
Pros:

Localização, tamanho do quarto,

Cons:

Café da manhã,

2025-11-03 • via Nuitee
M
Mohamad • extended_group • dm
10
ممتاز لاكن الاستقبال سي و الفطور ما فيه خيارات للمسلمين
Pros:

كل شي ممتاز النظافه و ترتيب الغرفة و كل شي حرفيا

Cons:

الاستقبال لا يتكلمون الإنجليزية و صعب التكلم معهم لا يصرفون الدولار الي اليوان الي 200 دولار للغرفة الواحدة في اليوم و الفطور ما فيه خيارات للمسلمين فقط البيض

2025-10-21 • via Nuitee
L
lin • family_with_children • au
9
2025-10-11 • via Nuitee
Z
Zouhair • couple • sa
10
2025-09-20 • via Nuitee
K
Kim Dzung • extended_group • vn
8
2025-09-18 • via Nuitee
J
Jabulani • extended_group • za
10
2025-09-17 • via Nuitee