Park Hotel Diament Bielsko-Biała

Hotels
8.6 (1795 reviews)
Bystrzańska 48 , Bielsko-Biala , pl

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly service
Good food offerings
Spacious rooms
Cons:
Cleanliness issues
Amenities not functioning properly
Outdated decor

Categories

Cleanliness
7.9
Several complaints about cleanliness and maintenance issues.
Service
9.4
Staff is consistently described as friendly and helpful.
Location
8.9
Convenient location close to shops.
Room Quality
7.9
Mixed feedback about room quality; some describe it as 'tired' and needing renovation.
Amenities
7.9
Issues reported with non-functional amenities like the elevator and sauna.
Value for Money
8.4
Generally reasonable pricing for the services provided, but expectations for a 4-star hotel are not met.
Food and Beverage
9.4
Highly praised breakfasts and quality of food.
Overall Experience
9
Overall a pleasant stay with notable positives despite some flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:47

Property Description

Luxurious Accommodation
Experience a touch of elegance at 4-star Park Hotel Vienna in Bielsko-Biała, nestled at the base of Szyndzielnia Mountain. Indulge in air-conditioned rooms adorned with pastel hues, equipped with modern amenities like satellite TV and a minibar.

Culinary Delights
Satisfy your taste buds at the Imperial Restaurant, offering a seasonal menu that tantalizes the senses. Unwind at the Lobby Bar with a selection of drinks and delectable desserts from the hotel's confectionery.

Convenience at Your Fingertips
Enjoy round-the-clock service with a 24-hour front desk, currency exchange, and convenient car rental facilities. Stay active at the fitness room or explore the nearby winter wonderland of Szczyrk, just 11 km away.

Book your stay at Parkhotel Vienna for a truly unforgettable experience!

Important information:

Guests requiring a VAT (Value-Added Tax) invoice should provide the necessary details. If not, the invoice will be issued using the details of the person booking the rooms.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 5 years old and over stay for 99 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 1795 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 7.9
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 9.4
Overall Experience: 9
D
Dawid • solo_traveller • pl
10
2026-06-26 • via Nuitee
M
Magdalena • couple • pl
8
2026-06-26 • via Nuitee
Łukasz • solo_traveller • pl
8
2026-06-26 • via Nuitee
P
Przewłoka • solo_traveller • pl
9
2026-06-25 • via Nuitee
A
Adam • couple • pl
10
Cons:

Dodatkowo płatna po 25zł z dobę parkingu.

2026-06-25 • via Nuitee
J
Jana • family_with_children • sk
9
2026-06-25 • via Nuitee
P
Peter • extended_group • si
8
2026-06-23 • via Nuitee
J
Jaroslaw • couple • pl
1
Ostatni raz
Pros:

Nic,
Trwa remont, brak windy, brak klimatyzacji, trzeba płacić za postój samochodu przed hotelem chociaż parking jest nie strzeżony, brak kawy i herbaty w pokoju, o tych fatalnych warunkach zero informacji gdy zamawia się pobyt. Cena jak w doskonale funkcjonującym obiekcie.

2026-06-22 • via Nuitee
A
Andrus • couple • ee
10
Short stay in Bielsko-Biała.
Pros:

Luxurious hotel about 2 kilometers from the Old Town. Room is spacious, very nice design. Breakfast is exceptional. Parking in front of the hotel is very convenient.

Cons:

-

2026-06-22 • via Nuitee
K
Kira • couple • pl
9
Cons:

Nie było gniazdek przy łóżku, więc nie dało się naładować telefonu
ani pracować na komputerze w łóżku
Gniazdka były tylko na stole

2026-06-21 • via Nuitee
K
Klaus • solo_traveller • at
7
sehr gutes Essen, große Zimmer mit Schreibtisch, gut für Geschäftsreisen
Pros:

Frühstück sehr gut, Restaurant sehr gut, Kellner sehr freundlich, Einchecken dauerte sehr lange, Hauptaufzug ausgefallen, in den ersten Stock zu Fuß, am Ende des Ganges dann ein kleiner Aufzug, genug Parkplatz direkt vor dem Hotel, in der Nähe nichts los

Cons:

Einchecken

2026-06-19 • via Nuitee
J
Jacek • solo_traveller • pl
5
Pros:

Lokalizacja ok., wygodne łóżko, dobre śniadanie.

Cons:

Jak na hotel 4-gwiazdkowy to standard restauracji niski - tylko 4 dania główne do wyboru, z tego jeszcze część niedostępna, zmówiony pstrąg miał rozmiar płotki i brak smaku ryby. Wykładzina na korytarzach powycierana i przybrudzona, nie działał telewizor. O gustach się nie dyskutuje, ale hotel z zewnątrz nowoczesne szkło i aluminium,a wewnątrz poprzednia epoka - szczególnie odklejające sie tapety na ścianach.

2026-06-18 • via Nuitee
M
Marcellinus • solo_traveller • be
8
Good stay in a very nice area
Pros:

Clean, classy, easy parking, good breakfast

Cons:

Noisy kids running around on the hallways that were out on a school trip or so

2026-06-16 • via Nuitee
G
Getrieb und Motoren • solo_traveller • de
9
2026-06-13 • via Nuitee
M
Maciej • couple • pl
7
2026-06-12 • via Nuitee
H
Harald • couple • at
7
Pros:

Großes Zimmer.
Kühlschrank

Cons:

Klimaanlage funktioniert nicht.
Lift außer Betrieb.
Fenster nur kippbar.
Couch und Vorhänge schmutzig.

2026-06-12 • via Nuitee
K
Kasia Sin7 • solo_traveller • pl
9
Pros:

Duża przestrzeń

Cons:

Słabo działała klimatyzacja i nie można było w pełni otworzyć okna

2026-06-11 • via Nuitee
M
Maciej • solo_traveller • pl
10
2026-06-11 • via Nuitee
K
krzys_444 • solo_traveller • gb
7
Pros:

Dobre śniadania

2026-06-09 • via Nuitee
A
Angelika • solo_traveller • pl
10
2026-06-09 • via Nuitee