Park Hotel Diament Bielsko-Biała

Hotels
8.6 (1651 reviews)
Bystrzańska 48 , Bielsko-Biala , pl

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly service
Good food offerings
Spacious rooms
Cons:
Cleanliness issues
Amenities not functioning properly
Outdated decor

Categories

Cleanliness
7.9
Several complaints about cleanliness and maintenance issues.
Service
9.4
Staff is consistently described as friendly and helpful.
Location
8.9
Convenient location close to shops.
Room Quality
7.9
Mixed feedback about room quality; some describe it as 'tired' and needing renovation.
Amenities
7.9
Issues reported with non-functional amenities like the elevator and sauna.
Value for Money
8.4
Generally reasonable pricing for the services provided, but expectations for a 4-star hotel are not met.
Food and Beverage
9.4
Highly praised breakfasts and quality of food.
Overall Experience
9
Overall a pleasant stay with notable positives despite some flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:47

Property Description

Luxurious Accommodation
Experience a touch of elegance at 4-star Park Hotel Vienna in Bielsko-Biała, nestled at the base of Szyndzielnia Mountain. Indulge in air-conditioned rooms adorned with pastel hues, equipped with modern amenities like satellite TV and a minibar.

Culinary Delights
Satisfy your taste buds at the Imperial Restaurant, offering a seasonal menu that tantalizes the senses. Unwind at the Lobby Bar with a selection of drinks and delectable desserts from the hotel's confectionery.

Convenience at Your Fingertips
Enjoy round-the-clock service with a 24-hour front desk, currency exchange, and convenient car rental facilities. Stay active at the fitness room or explore the nearby winter wonderland of Szczyrk, just 11 km away.

Book your stay at Parkhotel Vienna for a truly unforgettable experience!

Important information:

Guests requiring a VAT (Value-Added Tax) invoice should provide the necessary details. If not, the invoice will be issued using the details of the person booking the rooms.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 5 years old and over stay for 99 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 1651 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 7.9
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 9.4
Overall Experience: 9
S
Sergiusz • solo_traveller • pl
10
Wszystko dobrze)
Pros:

Wszystko ok, ładny wygodny hotel s przestronnym parkingiem i znakomitym śniadaniem

Cons:

No, gdyby parking był bezpłatny, byłoby jeszcze lepiej

2026-03-14 • via Nuitee
A
Anna Maria • extended_group • pl
8
2026-03-12 • via Nuitee
A
Aleksandra • couple • pl
10
2026-03-11 • via Nuitee
W
Wójcik • couple • pl
10
2026-03-10 • via Nuitee
P
Przemysław • solo_traveller • pl
10
Pros:

Wszystko ok

2026-03-10 • via Nuitee
O
Olena • couple • ua
10
2026-03-10 • via Nuitee
A
Andrzej • couple • pl
10
2026-03-09 • via Nuitee
S
Slawomir • couple • pl
10
Pros:

Miła obsługa, wygodne łóżko, duże pokoje, podgrzewana podłoga w łazience, różnorodne śniadanie - no wszystko w tym hotelu jest na duży plus. Polecam każdemu,kto ceni dobry sen i dobre jedzenie.

2026-03-09 • via Nuitee
M
MURAT • solo_traveller • tr
5
2026-03-09 • via Nuitee
K
Katarzyna • extended_group • sk
4
V porovnaní o ostatným 4* hotelmi v okolí je hotel pomerne priemerný.
Pros:

Veľké parkovisko.

Cons:

Lokalizácia.

2026-03-09 • via Nuitee
K
Krzysztof • couple • pl
10
Dobre miejsce, dobra cena do jakości, kompetentna obsługa.
Pros:

Pokoje i czystość

Cons:

Brak

2026-03-08 • via Nuitee
M
Marek • solo_traveller • pl
6
2026-03-08 • via Nuitee
B
Bolesław • solo_traveller • pl
10
2026-03-07 • via Nuitee
D
Dr. Michael • couple • de
10
Schade, dass es so ein fantastisches Hotel nicht zu derartigen Konditionen in Deutschland gibt.
Pros:

Für deutsche Verhältnisse ein fantastisches Preis-Leistungs-Verhältnis

Cons:

Da fällt mir nichts ein

2026-03-07 • via Nuitee
M
Mikołajczak • solo_traveller • pl
9
Pros:

Super hotel, pyszne jedzenie 😀żurek rewelacja😀

2026-03-04 • via Nuitee
M
Mateusz • couple • pl
9
2026-03-03 • via Nuitee
T
Tomasz • solo_traveller • pl
8
W całości pobyt bardzo udany, polecam ten hotel
Pros:

Przestronna łazienka z wanną, bidet, sofa do relaksu, bardzo wygodne łóżka, świetna obsługa( bardzo pomocna Pani w recepcji, kompetentna obsługa restauracji doradzająca przy wyborze, uczynne i niezauważalne Panie w porze śniadaniowej), duży wybór potraw na śniadanie, przestronny parking

Cons:

dziury od papierosa w sofie, ślady farby na lustrze, brak zestawu do kawy i herbaty, mały wybór dań obiadowych w hotelowej restauracji

2026-03-03 • via Nuitee
M
Michniewska • solo_traveller • pl
8
2026-03-03 • via Nuitee
N
Nick • couple • pl
9
2026-03-03 • via Nuitee
G
Grzegorz • extended_group • pl
7
2026-03-02 • via Nuitee