Hotel Azulejos

Hotels
5.8 (14 reviews)
Azulejos esquina Elodia Espinoza, Playa Chachalacas , Chachalacas , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Tour desk
Massage services
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good service
Great location
Cons:
Poor cleanliness
Inadequate room quality
Lack of amenities

Categories

Cleanliness
3.78
The cleanliness is notably poor with multiple comments about inadequate maintenance and untidy conditions.
Service
8.25
Positive comments about personal attention received, although some restrictions were noted.
Location
9.29
The location is very favorable, being close to the beach.
Room Quality
4.74
Rooms were found to be lacking essential amenities and comfort.
Amenities
3.77
Amenities mentioned are severely lacking and not well-maintained, such as poor condition of the pool.
Value for Money
4.73
The overall value doesn't meet expectations due to the lack of basic amenities.
Food and Beverage
6.58
No specific comments on food and beverage, so rated as standard quality for this hotel tier.
Overall Experience
5.25
Overall experience is disappointing mainly due to cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:06

Property Description

Beachfront Paradise

Luxurious Accommodations: Hotel Azulejos offers comfortable rooms with private bathrooms and the option for air conditioning, ensuring a relaxing stay for every guest.

Relaxation and Recreation: Enjoy the outdoor swimming pool surrounded by lush garden areas, or take in breathtaking sea views from the hotel's viewpoint, perfect for unwinding and soaking in the beauty of Chachalacas.

Convenient Location and Exploration: With the beach only 100 meters away and easy access to nearby restaurants, guests can experience the best of Veracruz. Explore the Zempoala Archaeological Site or venture into the city center, all within reach during your stay at Hotel Azulejos.

Book now to experience the ultimate beach getaway at Hotel Azulejos!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.8
Based on 14 reviews
Cleanliness: 3.78
Service: 8.25
Location: 9.29
Room Quality: 4.74
Amenities: 3.77
Value for Money: 4.73
Food and Beverage: 6.58
Overall Experience: 5.25
G
González • solo_traveller • mx
8
Pros:

La atención del personal y que está muy cerca de la playa

Cons:

Falta de mantenimiento

2026-04-11 • via Nuitee
A
Avelino Guzmán • family_with_children • mx
10
2026-04-02 • via Nuitee
P
Portilla • family_with_children • mx
9
Relación calidad-precio
Pros:

El precio

Cons:

No había agua en el lavamanos, tocó lavarse los dientes en la regadera.
Desde que sale el sol ya entra la luz a través de las cortinas, quizás unas oscuras

2026-03-29 • via Nuitee
F
fernando • family_with_children • mx
10
Pros:

Bien

Cons:

Bien

2026-03-16 • via Nuitee
J
Jesus • family_with_children • mx
3
decepcionante
Pros:

ubicacion

Cons:

la cama tenia hormigas,se escucha lo del cuarto de a lado,instalaciones viejas y deterioradas

2026-01-22 • via Nuitee
G
Gabytorres13 • family_with_children • mx
10
2026-01-03 • via Nuitee
B
Badillo Contreras • couple • mx
1
No la recomiendo
Pros:

La imagen del hotel es agradable

Cons:

La habitación se alquilo para dos personas, no colocan ni lo básico que es papel de baño, solo una toalla de baño, hacen muchas restricciones, agua caliente y alberca en un horario específico.

2026-01-02 • via Nuitee
S
Salinas • extended_group • mx
9
Pros:

La atencion

2026-01-02 • via Nuitee
J
Judith • solo_traveller • mx
9
Pros:

La atención personal!! 👍🏻👍🏻👍🏻👍🏻

2025-12-21 • via Nuitee
J
Jose • couple • mx
5
Ojo antes de reservar
Pros:

Nada.

Cons:

Muy sencillo le falta aire acondicionado y sin servicio de televisión ni WiFi......

2025-09-15 • via Nuitee
E
EDUARDO • family_with_children • mx
10
Satisfacción
Pros:

La cercanía con la playa

Cons:

Todo bien

2025-08-26 • via Nuitee
M
Maria guadalupe • family_with_children • mx
2
Pros:

Solo que estaba cerca de la playa

Cons:

El servicio la limpieza pésima no tenían ni tele ni bien ventiladas las anotaciones solo un ventilador de techo y la alberca con moho y no servir la regadera

2025-08-11 • via Nuitee
L
Luis Flores • family_with_children • mx
2
2025-08-05 • via Nuitee
R
Raquel • family_with_children • mx
6
2025-07-24 • via Nuitee
J
Julieta • couple • mx
8
Pros:

La ubicación, muy cerca de la playa, la atención de la señora encargada fué muy buena y la del recepcionista bien.

Cons:

Que no le dan el mantenimiento adecuado a las cosas como el ventilador, la reja de entrada, la iluminación, entre otros,fui en pareja y solo te dan una toalla, el recepcionista no quería compartir la clave wifi decía que sólo era para el bungalow

2025-07-12 • via Nuitee
T
Thetexx50 • family with young children • ca
1
My family and I made the best of it, trying not to be upset with the hotel owners
Pros:

When we checked in, we were told by the staff we had to return to property before 9 pm ,we have to clean the hotel room ,or they charge extra.My wife had to buy a broom and a mop ,cleaning supplies Refrigeration units were leaking, Freon, gas ,caused headaches,the room was dirty the floors all the kitchen utensils, plate pans, only 2 for cooking ,we clean before they used, dust on all the shelves, cobwebs,dead cockroaches, bedding was stained. The price changed from Canadian dollars, $332 for the three nights to 4956 pesos the tax was 20% not 16% what’s the additional 2%$ 413.00.
The good part was the swimming pool And the ocean

Cons:

The list is long I’m not happy. I think somebody from booking.com should contact me as soon as possible You need to check on your suppliers as to what they supply, as they are to lie to you and visitors The first night I wanted to change our booking to another hotel, but this is impossible. The money was already stepped nonrefundable. This is no good. I never use booking.com before in my life, other than the flights the flights were good, I find out from locals that this hotel is bad for local business and is better to book locally for twice the product value I typed in what I didn’t like in the like section. I’m sorry read above Contact me 519-240-2428. Make sure you leave a message so I can call you back.

2023-11-03 • via Nuitee
L
Lukas • young couple • de
8
Very good
2023-05-08 • via Nuitee