118 Hotel,Dato Keramat - Self Check In

Hotels
7.8 (17 reviews)
29, Jalan Dato Keramat , George Town , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Fire extinguishers
Contactless check-in/check-out
Smoke alarms
CCTV outside property
Security alarm
Key card access
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-30 10:19

Property Description

Central Location
Conveniently situated near popular attractions such as Northam Beach and Penang Times Square, providing easy access to explore the city.

Modern Amenities
Enjoy air-conditioned rooms with flat-screen TVs, comfortable beds, and en-suite bathrooms, ensuring a relaxing stay.

Family-Friendly
With spacious family rooms available, 118 Hotel, Dato Keramat is the perfect choice for a memorable getaway with your loved ones.

Book now to experience comfort and convenience at 118 Hotel, Dato Keramat - Self Check In in the heart of George Town.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 17 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
J
Jess • couple • gb
1
They keep your deposit even with no room issues
Cons:

DO NOT STAY HERE.
I had to give a large deposit to hotel before staying to get access to check in details (its a self check-in hotel).

It has been 2 WEEKS and they are refusing to give me back my deposit.
They make excuses every day as to why they cannot transfer the deposit back to me.
Unacceptable, STAY ANYWHERE ELSE.

2026-04-03 • via Nuitee
C
Chan • couple • my
9
2026-03-25 • via Nuitee
E
Emma • solo_traveller • gb
7
Pros:

Good air conditioning
Walkable to the attractions area ( 20 minutes)
Shops near by
Nice bathroom with separate shower with door
Water provided
Secure
Nice clean bedding, very comfortable
Nice clean towels
Shower gel and soap provided
Nice reading light that you can turn off from bed
Plugs near bed
Little desk and chair provided

Cons:

Not the absolute cleanest not bad though
No window in room
Could do with spare loo roll provided

2026-03-23 • via Nuitee
C
Chin ea • family_with_children • my
7
Cons:

有点吵

2026-03-22 • via Nuitee
R
Reinhold • couple • de
8
2026-03-10 • via Nuitee
M
Maria Luz • couple • es
7
2025-09-15 • via Nuitee
R
Rishikumar • family_with_children • my
9
2025-09-01 • via Nuitee
M
Mtyb83 • with friends • ae
10
Exceptional
Pros:

Best budget place in George town , close to everything. Rooms are little but chilled. Host is a very humble and polite person. Guided me everything nearby.

Cons:

Nothing

2025-05-03 • via Nuitee
L
Lee • with friends • my
5
Passable
2023-10-13 • via Nuitee
A
Anushiavathani • family with young children • my
10
Exceptional
2023-05-05 • via Nuitee
Z
Zaharman • young couple • my
5
location
Pros:

Location great,
Mr Tan at counter from 8am to 4pm was very helpful.....coz of him i will like to stay there in future because I got a very small room and cannot perform also my daily prayer because the space to cozy......next time should get a bigger room as was informed by Mr Tan 209 quiet small compare than others.......overall its ok.

Cons:

must have kettle

2023-03-06 • via Nuitee
A
Aida • young couple • my
8
Very good
Pros:

It's clean

Cons:

No parking

2023-03-06 • via Nuitee
N
Nachal • young couple • my
9
Worth the price
Pros:

Location. Good polite service

Cons:

A clothes liner to hang washed clothes in the room would have been good.

2023-02-11 • via Nuitee
Y
Yuet • review category business travellers • my
9
Superb
2023-02-09 • via Nuitee
V
Vinh • young couple • vn
6
Pleasant
Pros:

The location was convenient

Cons:

The room has no windows

2023-01-30 • via Nuitee
X
Xavier • young couple • my
7
Good
2023-01-05 • via Nuitee
A
Audrey • with friends • my
8
Very good
Pros:

the staff was very helpful.

Cons:

check in place not at the same property need to walk out to next building.

2023-01-04 • via Nuitee
F
Faustina • family with young children • my
10
Great! Worth the money.
Pros:

The hotel was really clean and placed at strategic location, hence it is near to all the touristic places. The host was humble and polite. Really easy to communicate with them. highly recommended.

2022-12-29 • via Nuitee
D
Dhimitrios • with friends • gr
7
Good
2022-12-16 • via Nuitee
W
Wong • family with young children • my
5
Passable
2022-10-18 • via Nuitee