Hotel Kinabalu

Hotels
6.8 (17 reviews)
No 21 Jalan Tugu Kampung Air , Kota Kinabalu , my

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Children allowed

Facilities

Air conditioning
Lift / Elevator
Luggage storage
Tour desk
Car hire
Shuttle service (additional charge)
Front desk (limited hours)
Free wired internet
Scuba diving on site
Snorkeling on site
See all facilities

Review Highlights

Cons:
Water heater cannot be used during the stay.

Categories

Cleanliness
4.7
Water heater could not be used during the stay, indicating maintenance issues.
Service
7.2
Standard quality for this hotel tier.
Location
7.2
Standard quality for this hotel tier.
Room Quality
7.2
Standard quality for this hotel tier.
Amenities
7.2
Standard quality for this hotel tier.
Value for Money
7.2
Standard quality for this hotel tier.
Food and Beverage
7.2
Standard quality for this hotel tier.
Overall Experience
6.5
The overall experience reflects the dissatisfaction with specific amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:21

Property Description

Convenient Location
Hotel Kinabalu is ideally situated near popular attractions such as Sabah State Museum & Heritage Village and North Borneo Railway. Guests can easily explore the city with Likas City Mosque and Signal Hill Observatory in close proximity.

Comfortable Accommodation
The rooms at Hotel Kinabalu are equipped with modern amenities including air conditioning, flat-screen TVs, and private bathrooms. Guests can relax in the cozy seating area and stay productive at the convenient work desk.

Exceptional Services
With a 24-hour front desk, airport transfers, and a tour desk, Hotel Kinabalu ensures a seamless stay for guests. Enjoy complimentary WiFi throughout the property for added convenience.

To experience comfort and convenience in Kota Kinabalu, book your stay at Hotel Kinabalu today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MYR 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.8
Based on 17 reviews
Cleanliness: 4.7
Service: 7.2
Location: 7.2
Room Quality: 7.2
Amenities: 7.2
Value for Money: 7.2
Food and Beverage: 7.2
Overall Experience: 6.5
S
Sergei • solo_traveller • ru
10
2025-12-14 • via Nuitee
G
George • solo_traveller • my
10
2025-10-01 • via Nuitee
A
ani • family_with_children • my
1
kurang memuaskan
Cons:

water heater tidak dapat digunakan sepanjang 3 hari 2 mlm

2025-09-17 • via Nuitee
Z
Zeki • young couple • bn
9
Superb
2025-02-28 • via Nuitee
Z
Zeki • young couple • bn
7
Good
2024-09-07 • via Nuitee
N
Norliana • family with young children • bn
8
Very good
2024-01-03 • via Nuitee
N
Norliana • family with young children • bn
5
Passable
2024-01-01 • via Nuitee
U
Udiyan • young couple • my
10
Exceptional
2023-11-11 • via Nuitee
N
Nisa • young couple • my
1
Bad
Pros:

I like this hotel because the staff so good and hotel very clean .

2023-09-28 • via Nuitee
Z
Zeki • young couple • bn
6
Pleasant
2023-08-09 • via Nuitee
D
Dcruz • young couple • my
6
Location good , you have to go 3rd flr to get hot water
Pros:

Location was good

Cons:

Noisy at night , got the 5th flr , can hear ppl walking on the roof zinc.

2023-06-04 • via Nuitee
N
Nimrod • solo traveller • my
7
Definitely get to stay there again in the future!
Pros:

As a regular customer, I always stick to one place that I used to. It's so convenient for me to walk down the streets, where I can walk and visit restaurants that I like surrounding the place. And it's in the middle of the city, too!

Cons:

Nothing, it was a perfect place to stay for me, personally.

2023-01-05 • via Nuitee
N
Nur • young couple • my
4
Disappointing
2023-01-04 • via Nuitee
A
Alexandra • young couple • my
5
Passable
2022-12-28 • via Nuitee
N
Noormah • young couple • my
8
Very good
2022-10-23 • via Nuitee
R
Rena • group • my
7
Satisfied and feel like home.
Pros:

Convenient because the availability of the lift,the water dispenser and the television.

Cons:

Lack of amenities,such as did not provide breakfast, at least provide in room coffee or other drinks for the guest,weak wifi and pillow,provide at least 4.

2022-09-10 • via Nuitee
K
Khairul • family with young children • my
9
Value for money
Pros:

Nice location

Cons:

Aircond direction are not toward the bed

2022-09-09 • via Nuitee