The Waterloo Hotel

Hotels
Holyhead Road , Betws-y-coed , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Nice facilities
Cons:
Room layout issues
Price concerns

Categories

Cleanliness
8.53
Rooms were described as clean, but some mentioned issues with room layout.
Service
8.9
Friendly and helpful staff noted across multiple reviews.
Location
8.84
Good location close to shops and peaceful area mentioned positively.
Room Quality
8.29
Some concerns about room layout and comfort in bedding.
Amenities
8.62
Leisure facilities praised; swimming pool and sauna were highlights.
Value for Money
8.18
Mention of some high prices compared to room size.
Food and Beverage
8.73
Food quality in the restaurant was highlighted as lovely.
Overall Experience
8.7
Overall enjoyment and likelihood of returning cited multiple times.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 23:47

Property Description

Luxurious Stay in Betws-y-Coed

Nestled on the outskirts of Betws-y-Coed, surrounded by the beauty of the National Park, this hotel is a gateway to the North Wales Coast, Snowdonia, and the picturesque countryside.

Leisure Centre and Indoor Pool

Indulge in relaxation at Stations Fitness & Leisure, boasting a 13m heated pool, children's splash pool, jacuzzi, steam room, sauna, and a fully-equipped gym for your wellness needs.

Fine Dining Experience

Savor delectable meals at the modern Bridge Restaurant and Bar 1815, offering dishes crafted from the finest local ingredients, such as succulent beef, tender lamb, and fresh seafood. Don't forget to explore the specially curated children's menus.

Book your stay now to experience the perfect blend of luxury and leisure at our hotel.

Important information:

If a cot is required, please specify this information at the time of booking. This can be done in the 'Special Requests' box. Cots are only available in the Family Room and are subject to availability.

Spa is at an additional cost for room only rates.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for £30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

Cleanliness: 8.53
Service: 8.9
Location: 8.84
Room Quality: 8.29
Amenities: 8.62
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.7
A
Anna couple us
10
Pros:

Great location. Very nice and helpful staff.
Walkable distance to everything.
Mt Snowden only a few miles away.

Cons:

Nothing

2026-06-27 via Nuitee
G
Geraldine couple gb
7
2026-06-27 via Nuitee
M
Mariam family_with_children us
6
Would not come back.
Pros:

Good location

Cons:

We had the family suite - smelled very bad like dogs. We asked for an air refresher but did not get one.
Too hot and not enough fans.
Not worth the price.

2026-06-27 via Nuitee
C
Catherine couple gb
9
Great location and base for travelling around the Eryri National Park
Pros:

Great location. Enjoyed the breakfast. All staff very polite and attentive. We had access also to the Spa which we thoroughly enjoyed.

2026-06-27 via Nuitee
K
karen couple gb
8
Good comfortable stay
Pros:

It was clean and tidy, staff were friendly and breakfast was very nice

Cons:

We stopped there in June in the middle of a heat wave and non of the rooms have AC maybe going forward the hotel invests in aircon, otherwise we had a very good stay

2026-06-25 via Nuitee
H
Heather solo_traveller gb
10
The lodge and staff were outstanding. The food was splendid! The chef/s were brilliant
Pros:

The lodge was just superb!

Cons:

The shower in the bath was a little slippery and a little too deep to get in and out. Otherwise wonderful

2026-06-25 via Nuitee
J
Joanna solo_traveller gb
8
2026-06-24 via Nuitee
M
Martin solo_traveller gb
10
2026-06-23 via Nuitee
J
Jones solo_traveller gb
10
Friendly staff, great location
Pros:

Very good selection on offer

Cons:

Nothing

2026-06-23 via Nuitee
B
Beverly couple gb
10
A really enjoyable stay. The hotel is in easy reach of the beautiful mountains.
Pros:

Friendly and efficient staff, comfy rooms.

Cons:

The room was quite hot and although we could open the windows, the noise of traffic was loud.

2026-06-23 via Nuitee
D
Darren extended_group gb
9
Good location, enjoyable stay.
Pros:

Great location. Rooms were clean and comfortable with everything you'd need. The spa was lovely too. The staff were lovely, the lady who served us in the restaurant was really helpful, very busy but still made time for us.

2026-06-22 via Nuitee
D
David solo_traveller gb
8
2026-06-22 via Nuitee
R
Ruth solo_traveller gb
5
2026-06-21 via Nuitee
L
Laurence solo_traveller gb
8
Pleasant
Pros:

Friendly staff, room clean, bath in room, swimming pool useful but small.

Cons:

Overpriced for a 3*hotel with average facilities. Swimming pool and gym small. Food average but good enough.

2026-06-21 via Nuitee
A
Andrew solo_traveller gb
9
Highly recommended.
Pros:

Great location, plenty of car parking. Clean spacious room with comfortable bed and choice of pillow types. Super friendly staff.

Cons:

The room was too hot even with the radiator off and windows open.

2026-06-20 via Nuitee
K
Kevin couple gb
4
2026-06-20 via Nuitee
A
Andree solo_traveller gb
10
2026-06-20 via Nuitee
J
John couple gb
6
It was adequate for the time we were there
Pros:

The lodge was nice and clean bed was lovely and comfy and shower was great and the area was very nice aswel. Breakfast was good asweli didn’t have a cooked one but husband enjoyed it

Cons:

There was no fridge to keep milk in that is why it was in our sink in cold water to try and keep fresh but one of the cleaners chucked it out!!!! No evening meal on Mondays \ Tuesday if I’d have seen that probably wouldn’t have booked the place.. swimming pool was adequate but I think somebody needs to give filter on the side of the jacuzzi a good clean…

2026-06-19 via Nuitee
A
Alison family_with_children gb
9
very good
Pros:

Hotel was very good - clean throughout - good service friendly staff - great location

Cons:

Breakfast was not the best . Bacon was very tough and not much flavour in other items . Did like being served .

2026-06-17 via Nuitee
T
Tim Nunn solo_traveller nl
7
Pros:

Location

Cons:

Restaurant not open. Check in was not very friendly.

2026-06-16 via Nuitee