The Waterloo Hotel

Hotels
8.6 (2488 reviews)
Holyhead Road , Betws-y-coed , gb

Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Electric car charging station
Free WiFi
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Nice facilities
Cons:
Room layout issues
Price concerns

Categories

Cleanliness
8.53
Rooms were described as clean, but some mentioned issues with room layout.
Service
8.9
Friendly and helpful staff noted across multiple reviews.
Location
8.84
Good location close to shops and peaceful area mentioned positively.
Room Quality
8.29
Some concerns about room layout and comfort in bedding.
Amenities
8.62
Leisure facilities praised; swimming pool and sauna were highlights.
Value for Money
8.18
Mention of some high prices compared to room size.
Food and Beverage
8.73
Food quality in the restaurant was highlighted as lovely.
Overall Experience
8.7
Overall enjoyment and likelihood of returning cited multiple times.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 23:47

Property Description

Discover the perfect retreat at the edge of Betws-y-Coed, where comfort meets nature in the heart of Snowdonia National Park.

Exceptional Leisure Facilities
Unwind in our Stations Fitness & Leisure, featuring a 13m heated pool, children's splash area, and sumptuous relaxation options like a jacuzzi, steam room, and sauna. Our well-equipped gym ensures you can keep fit while away from home.

Comfortable Accommodations
Choose from stylish rooms in the main hotel or our cozy separate lodge, complete with complimentary internet access, ensuring you stay connected throughout your stay.

Delicious Dining Experience
Savor the culinary delights at our Bridge Restaurant and Bar 1815, where fine local ingredients shine in every dish, including enticing beef, lamb, and seafood options. Kids are well catered for with our dedicated children's menus.

Book your unforgettable getaway today!

Important information:

If a crib is required, please specify this information at the time of booking. This can be done in the 'Special Requests' box. Cribs are only available in the Family Room and are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for £30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2488 reviews
Cleanliness: 8.53
Service: 8.9
Location: 8.84
Room Quality: 8.29
Amenities: 8.62
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.7
M
Martin couple gb
10
.
Pros:

.

Cons:

.

2026-04-11 via Nuitee
G
Glenda family_with_children gb
10
Excellent
Pros:

Staff are always welcoming and helpful

2026-04-09 via Nuitee
D
Diana Mendes Silva couple gb
7
Prime location with pool
Pros:

Nice central location, good views, very nice to be able to use the pool facilities.

Cons:

Breakfast could be better, very little options. Not very tasty and too oily, staff friendly. Pillows were not comfortable, very thin.

2026-04-09 via Nuitee
L
LISA solo_traveller gb
5
2026-04-08 via Nuitee
A
Angela couple gb
9
Suited all our needs and provided a great start to the day.
Pros:

We loved being in a lodge and able to park outside. We enjoyed the leisure facilities and a good breakfast before we set off to explore the beautiful surroundings. We shall certainly be visiting again.

Cons:

Nothing.

2026-04-08 via Nuitee
J
Julie couple gb
10
A night away
Pros:

Excellent location lovely room with excellent breakfast, nice spa facilities.

Cons:

Nothing

2026-04-08 via Nuitee
G
Gareth couple gb
10
2026-04-08 via Nuitee
J
Jacqueline couple gb
10
Pros:

The area , the room was clean the breakfast was good.

Cons:

For me the bed was a little too hard and the pillows but my husband loved it its not a one size fits all situation is all it was

2026-04-08 via Nuitee
L
lukasz couple gb
10
2026-04-07 via Nuitee
S
Saffron family_with_children gb
10
Amazing staff, very very clean room
Pros:

Much more spacious than I thought! The hotel were very accommodating and the staff were so so lovely

Cons:

Nothing all was great

2026-04-07 via Nuitee
K
Kunjal couple gb
10
2026-04-07 via Nuitee
P
Patricia family_with_children gb
9
Lovely place excellent staff
Pros:

Friendly staff

Cons:

Nothing

2026-04-06 via Nuitee
G
GAIL couple gb
7
Ok
Pros:

It was ok

2026-04-05 via Nuitee
M
Martin couple gb
8
Stayed many times really enjoyed our stay
Pros:

The location and facilities

Cons:

N/A

2026-04-05 via Nuitee
R
ROSEMARIE couple gb
10
Pros:

Lovely room, exceptionally clean, very comfortable. Will definately stay again.

Cons:

We ate in the restaurant. I found the menu overall over priced. I ordered fries £5 + added black pepper sauce £3. The main course was tasty. However, the fries were so overcooked they were very very crispy and had a job chewing them. Also the sauce was bland. The rest of my family didn't enjoy theirs either.

2026-04-04 via Nuitee
L
Lee couple gb
8
Friendly staff were lovely
Pros:

Nice location

Cons:

Clean friendly staff

2026-04-03 via Nuitee
M
Martin solo_traveller gb
6
Great location, food very average.
Pros:

Car park

Cons:

Quality of the food

2026-04-02 via Nuitee
M
michael couple gb
9
2026-04-02 via Nuitee
M
Michael couple gb
9
2026-04-02 via Nuitee
L
Laguatasig couple gb
10
2026-04-02 via Nuitee