The Waterloo Hotel

Hotels
8.6 (2416 reviews)
Holyhead Road , Betws-y-coed , gb

Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Electric car charging station
Free WiFi
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Nice facilities
Cons:
Room layout issues
Price concerns

Categories

Cleanliness
8.53
Rooms were described as clean, but some mentioned issues with room layout.
Service
8.9
Friendly and helpful staff noted across multiple reviews.
Location
8.84
Good location close to shops and peaceful area mentioned positively.
Room Quality
8.29
Some concerns about room layout and comfort in bedding.
Amenities
8.62
Leisure facilities praised; swimming pool and sauna were highlights.
Value for Money
8.18
Mention of some high prices compared to room size.
Food and Beverage
8.73
Food quality in the restaurant was highlighted as lovely.
Overall Experience
8.7
Overall enjoyment and likelihood of returning cited multiple times.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 23:47

Property Description

Discover the perfect retreat at the edge of Betws-y-Coed, where comfort meets nature in the heart of Snowdonia National Park.

Exceptional Leisure Facilities
Unwind in our Stations Fitness & Leisure, featuring a 13m heated pool, children's splash area, and sumptuous relaxation options like a jacuzzi, steam room, and sauna. Our well-equipped gym ensures you can keep fit while away from home.

Comfortable Accommodations
Choose from stylish rooms in the main hotel or our cozy separate lodge, complete with complimentary internet access, ensuring you stay connected throughout your stay.

Delicious Dining Experience
Savor the culinary delights at our Bridge Restaurant and Bar 1815, where fine local ingredients shine in every dish, including enticing beef, lamb, and seafood options. Kids are well catered for with our dedicated children's menus.

Book your unforgettable getaway today!

Important information:

If a crib is required, please specify this information at the time of booking. This can be done in the 'Special Requests' box. Cribs are only available in the Family Room and are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for £30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2416 reviews
Cleanliness: 8.53
Service: 8.9
Location: 8.84
Room Quality: 8.29
Amenities: 8.62
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.7
L
Lesley couple gb
9
A Delight!
Pros:

We stayed in a bedroom in the hotel. It was clean and very comfortably, if a little on the warm side but the windows opened fully so we had natural ventilation.
The staff were all lovely and very approachable from check in to check out! Nothing was too much trouble. We have to give a special mention to Laura and Cerys, who served us on many an occasion and always with a smile. Thank you ladies!
Breakfast was lovely and freshly cooked.
We will be back. Thank you all.

Cons:

The fish cakes! They were mainly potato! The other meals we had in Bar 1815 were excellent.

2026-02-14 via Nuitee
O
Oliver couple gb
9
2026-02-12 via Nuitee
D
Davy couple gb
9
Very nice !
Pros:

Warm , clean and comfortable
Staff very friendly and helpful
Nice dinner and breakfast.

Cons:

The spa / pool area looks a bit tired and outdated. But still clean and tidy.

2026-02-12 via Nuitee
C
Carolyn couple gb
10
Pros:

Staff really friendly and very accommodating.

Cons:

N/A

2026-02-10 via Nuitee
S
Sandra couple gb
10
Wonderful 4 days away in beautiful settings.
Pros:

The staff are very friendly and can’t help you enough.
The food is beautiful and great value for money.
We have stayed here many times and have always found it to be the same most enjoyable and comfortable.
The property is extremely clean though out both hotel and our lodge was….Housekeeping is on hand everyday if you wish and very efficient.

2026-02-10 via Nuitee
A
Andrew couple gb
8
Nice hotel, good location and facilities only let down by poor continental breakfast choice
Pros:

Comfortable bed, good restaurant and bar and spa

Cons:

Continental breakfast hadn't much choice, but cooked breakfst great

2026-02-10 via Nuitee
V
Van wijk couple gb
10
2026-02-09 via Nuitee
G
Graham solo_traveller gb
9
2026-02-09 via Nuitee
J
Julie couple gb
9
Loved everything about it. Will definitely return
Pros:

Location, a short walk into the town, the room was clean and warm, access to the spa was a bonus. Breakfast was lovely and the staff in the dining room really friendly.

Cons:

Nothing

2026-02-09 via Nuitee
E
Emma couple gb
9
Great location, facilities, food and friendly staff, for a reasonable price.
2026-02-08 via Nuitee
M
Marilyn solo_traveller gb
9
Pros:

Very helpful friendly staff

2026-01-30 via Nuitee
S
Sabina couple gb
9
2026-01-28 via Nuitee
G
Gilliard solo_traveller gb
6
2026-01-27 via Nuitee
H
Harri couple gb
8
2026-01-26 via Nuitee
R
Roy couple gb
10
Great weekend stay
Pros:

Excellent location, room, staff. food and facilities.

Cons:

Everything was fine.

2026-01-26 via Nuitee
J
julie couple gb
9
love this place, we will be back.
Pros:

the room was lovely as was the evening meals we ate in the bar. Staff were really friendly and helpful.

Cons:

Breakfast. Not a lot of choice on the cold buffet. Cooked breakfast was always over cooked.

2026-01-26 via Nuitee
S
Sally couple gb
9
Great stay, lovely hotel
Pros:

Great location
Staff really friendly
Clean and cosy
Great breakfast
Good leisure facilities

Cons:

Walls quite thin, were woken up both nights with people next to us being noisy at 1 am

2026-01-26 via Nuitee
H
helen couple gb
9
2026-01-26 via Nuitee
H
Hannah couple gb
6
Pros:

The property was clean and situated in a lovely little village close to lots of amenities

Cons:

After being told we would have a double bed after booking a double room it was two single beds pushed together

2026-01-26 via Nuitee
M
Mark couple gb
10
2026-01-25 via Nuitee