The Waterloo Hotel

Hotels
8.6 (2416 reviews)
Holyhead Road , Betws-y-coed , gb

Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Electric car charging station
Free WiFi
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Nice facilities
Cons:
Room layout issues
Price concerns

Categories

Cleanliness
8.53
Rooms were described as clean, but some mentioned issues with room layout.
Service
8.9
Friendly and helpful staff noted across multiple reviews.
Location
8.84
Good location close to shops and peaceful area mentioned positively.
Room Quality
8.29
Some concerns about room layout and comfort in bedding.
Amenities
8.62
Leisure facilities praised; swimming pool and sauna were highlights.
Value for Money
8.18
Mention of some high prices compared to room size.
Food and Beverage
8.73
Food quality in the restaurant was highlighted as lovely.
Overall Experience
8.7
Overall enjoyment and likelihood of returning cited multiple times.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 23:47

Property Description

Discover the perfect retreat at the edge of Betws-y-Coed, where comfort meets nature in the heart of Snowdonia National Park.

Exceptional Leisure Facilities
Unwind in our Stations Fitness & Leisure, featuring a 13m heated pool, children's splash area, and sumptuous relaxation options like a jacuzzi, steam room, and sauna. Our well-equipped gym ensures you can keep fit while away from home.

Comfortable Accommodations
Choose from stylish rooms in the main hotel or our cozy separate lodge, complete with complimentary internet access, ensuring you stay connected throughout your stay.

Delicious Dining Experience
Savor the culinary delights at our Bridge Restaurant and Bar 1815, where fine local ingredients shine in every dish, including enticing beef, lamb, and seafood options. Kids are well catered for with our dedicated children's menus.

Book your unforgettable getaway today!

Important information:

If a crib is required, please specify this information at the time of booking. This can be done in the 'Special Requests' box. Cribs are only available in the Family Room and are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for £30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2416 reviews
Cleanliness: 8.53
Service: 8.9
Location: 8.84
Room Quality: 8.29
Amenities: 8.62
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.7
A
Alex couple gb
10
2026-03-07 via Nuitee
H
Hal solo_traveller gb
10
Great stay in a beautiful place.
Pros:

The family lodges are incredible!

2026-03-03 via Nuitee
A
Amy couple gb
10
Beautiful place to stay
Pros:

Everything

2026-03-03 via Nuitee
L
Lisa couple gb
8
2026-03-01 via Nuitee
K
Kim couple gb
10
2026-03-01 via Nuitee
T
Tracey couple gb
9
2026-03-01 via Nuitee
P
Priscila Chicole couple gb
8
Pros:

Friendly staff, nice room

Cons:

The room smelled a little of cigarette smoke.

2026-02-26 via Nuitee
J
Jacqueline family_with_children gb
10
Great location, great facilities.
Pros:

The facilities and location were perfect for our requirements.
What really stood out was how friendly and helpful all the staff were.

Cons:

Everything was great.

2026-02-26 via Nuitee
J
John solo_traveller gb
9
Comfortable rooms and great food
Pros:

Very good sized room

2026-02-26 via Nuitee
S
simon couple gb
9
excellent will stay there again
Pros:

leisure facilites, food and bar excellent. staff helpful and knowledgable

Cons:

we stayed in one of the lodges, hotel couldn't guarantee that previous guests hadn't brought dogs into room

2026-02-25 via Nuitee
G
George couple gb
6
Love the hotel but will think twice about coming again now.
Pros:

Room very comfortable and spacious and they take dogs, so perfect.

Cons:

Bathrooms could do with upgrading, we have been for several years now and although rooms are great, bathrooms let them down now.
Tea and coffee in rooms could do with upgrading.
Also breakfast is not as good as it used to be, very minimal choice for pastries, fresh fruit and English breakfast portion size small.

2026-02-24 via Nuitee
R
Robert couple gb
10
Lovely place, great stay.
Pros:

Lovely breakfast. Fantastic room. Wonderful staff. Great spa facilities.

2026-02-23 via Nuitee
A
Anna couple gb
9
2026-02-23 via Nuitee
E
Elspeth family_with_children gb
8
Great winter break in an area with so much to do and see.
Pros:

Spacious family rooms. Separate bedrooms & bathrooms for the kids, loads of space to spread out and a well stocked complimentary tea tray

2026-02-23 via Nuitee
D
Deborah couple gb
9
2026-02-22 via Nuitee
D
Des solo_traveller gb
8
Very friendly welcome and good service.
Pros:

Very warm welcome on arrival. No fuss getting my room sorted. The room was warm and comfortable, it fulfilled all my needs. Very close to the restaurant and bar, also not very far from reception. Friendly staff in the bar and very accommodating. Breakfast was excellent , with plenty of choice.
Looking forward to going back soon.

Cons:

Nothing really, as it met my needs.

2026-02-22 via Nuitee
L
Lesley couple gb
9
A Delight!
Pros:

We stayed in a bedroom in the hotel. It was clean and very comfortably, if a little on the warm side but the windows opened fully so we had natural ventilation.
The staff were all lovely and very approachable from check in to check out! Nothing was too much trouble. We have to give a special mention to Laura and Cerys, who served us on many an occasion and always with a smile. Thank you ladies!
Breakfast was lovely and freshly cooked.
We will be back. Thank you all.

Cons:

The fish cakes! They were mainly potato! The other meals we had in Bar 1815 were excellent.

2026-02-14 via Nuitee
O
Oliver couple gb
9
2026-02-12 via Nuitee
D
Davy couple gb
9
Very nice !
Pros:

Warm , clean and comfortable
Staff very friendly and helpful
Nice dinner and breakfast.

Cons:

The spa / pool area looks a bit tired and outdated. But still clean and tidy.

2026-02-12 via Nuitee
A
Andrew couple gb
8
Nice hotel, good location and facilities only let down by poor continental breakfast choice
Pros:

Comfortable bed, good restaurant and bar and spa

Cons:

Continental breakfast hadn't much choice, but cooked breakfst great

2026-02-10 via Nuitee