AK Hotel Nagoya Hill

Hotels
6.9 (67 reviews)
Ruko nagoya hill blok G nomor:19 , Batam Center , id

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Karaoke
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and comfortable room
Great location near shopping
Cons:
No wheelchair facility
Room not cleaned every day

Categories

Cleanliness
7.73
Room very clean and comfortable.
Service
7.2
Standard quality for this hotel tier.
Location
8.24
Near to shopping center and food court.
Room Quality
6.69
Nice room very clean and comfortable.
Amenities
7.22
Standard quality for this hotel tier.
Value for Money
6.18
Standard quality for this hotel tier.
Food and Beverage
6.23
Standard quality for this hotel tier.
Overall Experience
5.7
Mixed feelings due to no wheelchair facility and room not cleaning every day.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:53

Property Description

City Views and Comfortable Rooms
AK Hotel Nagoya Hill, located in Batam Center, offers stunning city views and comfortable air-conditioned rooms with free WiFi and private bathrooms. Enjoy modern amenities including a flat-screen TV, kettle, and free toiletries.

Convenient Services
Guests can take advantage of room service, a 24-hour front desk, and luggage storage. The hotel ensures a hassle-free stay with bed linen and towels provided in every room. Explore nearby attractions such as Nagoya Hill Shopping Mall and ferry terminals.

Accessible Location
Situated near Sekupang International Ferry Terminal and Hang Nadim International Airport, AK Hotel Nagoya Hill is easily accessible for travelers. Book your stay now for a convenient and pleasant experience.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs IDR 25000 per day.

Location

Guest Reviews

6.9
Based on 67 reviews
Cleanliness: 7.73
Service: 7.2
Location: 8.24
Room Quality: 6.69
Amenities: 7.22
Value for Money: 6.18
Food and Beverage: 6.23
Overall Experience: 5.7
D
David • couple • sg
6
Pros:

Repaint it he room as the walls paint are peeling off

2026-01-19 • via Nuitee
J
Jamaludin • extended_group • sg
3
2026-01-18 • via Nuitee
J
Joseph • couple • sg
10
Pros:

Near to shopping center and food court, nice room very clean and comfortable and very nice.

2025-11-28 • via Nuitee
A
Abd Hamid • couple • bn
10
2025-10-30 • via Nuitee
M
muhammad rezuan • family_with_children • my
7
2025-10-13 • via Nuitee
N
Norayuni • extended_group • my
8
Pros:

Location

Cons:

No wheelchair facility,
Room not cleaning every day

2025-09-19 • via Nuitee
H
Hamidah Binte • family_with_children • my
8
2025-09-18 • via Nuitee
C
Cindy • young couple • sg
7
Good
2025-06-22 • via Nuitee
A
Azriq • young couple • my
7
Good
Pros:

Room was good👍

Cons:

Please change the bedsheet before let the customer checked in.. double check your mattress/ bedsheets .. tq

2025-05-11 • via Nuitee
Z
Zulkarnain • young couple • my
7
Good
2025-04-04 • via Nuitee
H
Hassan • solo traveller • sg
1
No service very bad.
Pros:

No bread fast can you refund my money to. My money for one room. AK hotel agree is b. Com mistake. Iwii report to the police. You agree my credit 117 dollar. For three days. Don't chit custome

Cons:

Don't chit customers OK. Will book hotel by agoda agent. No more b. Com

2025-02-23 • via Nuitee
H
Hassan • solo traveller • sg
1
Bad
Pros:

No not happy front off

Cons:

Not happy front office not good. Very rude.

2025-02-23 • via Nuitee
S
Samad • young couple • my
8
Very good
2025-02-12 • via Nuitee
Z
Zaiyat • young couple • my
7
Good
2025-01-30 • via Nuitee
M
Mohd • solo traveller • my
8
Very good
2025-01-22 • via Nuitee
K
Khin • family with young children • sg
10
Exceptional
2024-12-31 • via Nuitee
W
Wan • young couple • sg
4
despite excellent location with kind and pleasant staff , I won’t be back again.
Pros:

Fantastic LOCATION .
(Just direct opposite Nagoya Hill Shopping Centre.)

FRIENDLY and HELPFUL staff

Cons:

Cleanness ~ found cockroach inside the room.
Interior look very OLD.

2024-12-29 • via Nuitee
S
Suhaimi • young couple • my
10
Exceptional
2024-12-25 • via Nuitee
S
Sukaime • family with young children • sg
6
Ok
2024-11-27 • via Nuitee
J
Janice • family with young children • sg
6
Overall value for money and only need to improve of cleanliness
Pros:

Convince... Location is near to other places

Cons:

The cup and the blanket is not that clean.
Need to bring own hair dryer

2024-08-13 • via Nuitee