Bristol Exceler Campo Grande

Hotels
Bristol Hotéis and Resorts
8.3 (115 reviews)
Av. Afonso Pena, 444 , Campo Grande , br

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Attentive staff
Good location
Cons:
Cleanliness issues
Limited dining options nearby

Categories

Cleanliness
7.51
Some cleanliness issues noted; box in the bathroom was dirty upon arrival.
Service
8.98
Consistent excellent service noted across multiple reviews.
Location
9.02
Good location, close to main avenues and attractions.
Room Quality
8.47
Rooms are comfortable and spacious; some reviews mentioned outdated decor.
Amenities
8
Internet connectivity issues noted, but overall amenities were adequate.
Value for Money
7.46
Some reviews felt it did not meet expectations for a first-class hotel.
Food and Beverage
8.51
Breakfast was mentioned positively; some concerns over options provided.
Overall Experience
8.48
Generally positive experiences, with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 16:22

Property Description

Luxurious Amenities
The 4-star Bristol Multy Exceler Plaza, just 5 kilometers from Campo Grande International Airport, boasts an outdoor swimming pool, a tennis court, a gym, and air-conditioned rooms for utmost comfort.

Dining and Entertainment
Indulge in delicious meals at the hotel's restaurant, unwind at the American bar, or enjoy the convenience of 24-hour room service during your stay.

Convenience and Comfort
Whether for leisure or business, this hotel offers the perfect blend of relaxation and functionality, ensuring a memorable experience for all guests.

To experience the luxury and convenience of Bristol Multy Exceler Plaza, book your stay now!

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 17 years old stay for R$ 35 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 115 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8
Value for Money: 7.46
Food and Beverage: 8.51
Overall Experience: 8.48
A
Aguinaldo extended_group br
7
Custo benefício razoável
Pros:

Da localização

Cons:

O café da manhã podia ser melhor

2026-06-23 via Nuitee
Érica Chaves Aguiar family_with_children br
9
2026-06-21 via Nuitee
I
Ivan Roberto couple br
5
Ótima localização, hotel está precisando de uma boa reforma.
Pros:

Meu apto era bom, mas do meu colega muito ruim pelo mesmo preço.

Cons:

Hotel está muito velho

2026-06-11 via Nuitee
M
Maldonado solo_traveller br
6
Pros:

Localização

Cons:

Instalações dos quartos muito antigas precisam ser reformadas!
Café da manhã precisa melhorar a reposição dos itens antes de acabar!

2026-06-10 via Nuitee
M
Mauro couple br
10
Excelente
Pros:

Excelente

Cons:

Td muito bom

2026-06-08 via Nuitee
I
Israel solo_traveller br
10
Lugar perfeito que retornorei se voltaa Campo Grande.
Pros:

Tudo. Localização, atendimento e principalmente pelo chek out deixou eu sair um pouco após horário sem cobrar.

Cons:

Atendimento, atenção café da manhã e o almoço um Filé a parmegiana de frango..foi nora 1.000

2026-06-08 via Nuitee
C
CacoRoberto extended_group br
6
Pros:

localização e atendimento educado.

Cons:

Não encontrei informação para fazer checkin por app (só quando chegamos) e não finalizava o cadastro; banheiro extremamente apertado para meu tamanho. Toalhas estavam fedidas. Camas com vãos na cabeceira que escorregavam os travesseiros. Painel de interruptores na cabeceira da cama muito baixo e batia a mão direto nos interruptores. Sem tomadas próximas a cama para carregamento de celular/ notebook.

2026-06-08 via Nuitee
S
Souza extended_group br
10
ótima, tirando a garagem descoberta
Pros:

das acomodaçoes e do café da manhã

Cons:

não tem garagem coberta, choveu muito e impediu a gente de pegar o restante da bagagem...

2026-06-01 via Nuitee
M
Montaño couple bo
9
Buena
Pros:

Su desayuno

Cons:

Más almohadas en el cuarto

2026-05-31 via Nuitee
J
Josinaldo couple it
10
Sono rimasto molto contento con la cogliente dello staff e la prima colazione
Pros:

Personale molto accogliente e disponibile

Cons:

La accoglienza dello staff

2026-05-28 via Nuitee
R
Rodrigo family_with_children br
8
Pros:

Camas confortáveis.

Cons:

Cheiro de esgoto muito forte de retorno nos ralos do banheiro

2026-05-26 via Nuitee
D
daney solo_traveller br
10
Pros:

Café da manhã completo, boa localização e acomodação confortável

2026-05-17 via Nuitee
C
CleberMassatoToda solo_traveller br
5
Pros:

comida muito boa

Cons:

quarto estava com piso úmido, melhorar um pouco mais na limpeza

2026-05-16 via Nuitee
A
Alessandro extended_group br
8
Pros:

Café manhã ótimo e a sua localização tb

Cons:

Banheiro

2026-05-11 via Nuitee
J
Jovan couple es
9
2026-05-09 via Nuitee
A
Alvaro couple br
10
2026-05-07 via Nuitee
N
NORBERTO DONIZETI solo_traveller br
8
2026-04-18 via Nuitee
R
rony claudio solo_traveller br
5
Precisa melhorar , café da manhã tbem
Pros:

Localização

Cons:

Instalações antigas, precisam melhorar , elevador c porta antiga, isso é perigoso para um idoso

2026-04-15 via Nuitee
L
Leandro Mourão couple br
6
Melhor esperar a obra acabar e ver como vai ficar.
Pros:

Apesar de ter sido avisado que o Hotel estava em obras, ela em si não foi o problema, mas a obsolescência do hotel como um todo que me deixou decepcionado. Espero, de verdade, que a reforma mude completamente o quanto o hotel esta obsoleto.

Cons:

Pra piorar, fiquei hospedado no último andar, com um elevador só funcionando e com hóspedes que mais pareciam viver ali, com portas abertas e falando alto pelo corredor.

2026-04-06 via Nuitee
E
Elsi family_with_children br
10
2026-04-05 via Nuitee