Rocamar Hotel Isla Mujeres

Hotels
7.9 (190 reviews)
Avenue Nicolas Bravo Col Centro , Isla Mujeres , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful views
Cons:
Cleanliness issues
Inconsistent service
Limited food options

Categories

Cleanliness
6.86
Inconsistencies reported in cleanliness; some rooms had issues.
Service
7.83
Mixed sentiments; some staff were friendly, but issues reported regarding service.
Location
9.37
Various mentions of excellent location close to attractions.
Room Quality
8.32
Rooms described as simple and clean but with some layout issues.
Amenities
7.85
Good amenities were mentioned, but bathroom issues affected the rating.
Value for Money
7.31
Some guests felt it was overpriced given the quality of the facilities.
Food and Beverage
6.86
No significant mentions; absence of breakfast noted.
Overall Experience
8.83
Guests enjoyed their stay overall with beautiful views and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:06

Property Description

Spectacular Views and Relaxing Stay

Pristine Beach Location: Situated overlooking the Caribbean Sea and just a few blocks from the popular North Beach, Hotel Rocamar provides a stunning backdrop for your vacation. Instant access to water sports, local shops, and entertainment options make it a prime spot for exploration.

Comfortable Accommodation: Each room at Rocamar offers sea views, a ceiling fan, and a fridge for your convenience. Relax on your private balcony or patio and soak in the beautiful weather while enjoying the friendly service and comfortable amenities.

Exciting Activities: Let the hotel's tour desk enhance your stay by arranging island tours, snorkelling, fishing trips, or even swimming with dolphins. Make the most of your time in paradise with these thrilling experiences.

Book your stay at Hotel Rocamar now and experience the perfect blend of relaxation and adventure!

Important information:

One child under 5 years stays free of charge when using existing beds.

One older child or adult is charged USD 15 per person per night when using existing beds.

Upon check-in photo identification and credit card is required.

All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that guests must pay in MXN pesos at exchange rate the hotel has during the guest's arrival.

VISA and MasterCard credit cards, as well as traveler checks are accepted. Guests must bring pesos if they intend to pay with cash.

Due COVID-19, housekeeping is made every 2 days during guest stay

100% smoke free space. By official disposition according to the anti-smoking law, smoking is prohibited inside the hotel facilities (including open areas). In case the guest is seen breaking the law, he will be made available to the corresponding authorities.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 190 reviews
Cleanliness: 6.86
Service: 7.83
Location: 9.37
Room Quality: 8.32
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 6.86
Overall Experience: 8.83
L
Lori • solo_traveller • us
10
Outstanding property with excellent value for money - close to town and north beach, yet away from h
Pros:

Loved ocean front corner room! Hammock was great. Also loved windows in bathroom - could literally see and hear ocean while showering! Location was excellent!

Cons:

A few nights it was noisy to sleep however it WAS Carnival so I’m sure that is why. The room (#6 I think), was right next to pool which was fine, but would have liked a bit more privacy on a higher floor.

2026-03-21 • via Nuitee
M
Micho • solo_traveller • co
9
tranquilidad
Pros:

las vistas al mar, que esta perfectamente ubicado si te gustan ver los amaneceres

2026-03-17 • via Nuitee
V
Victoria • couple • ca
7
Ocean waves and sunrise bliss
Pros:

The location on the water can’t be beat. The balconies with hammock is a beautiful feature and watching the sun rise over the water is amazing. The pool and lounge area are also a bonus. It is quiet -not party atmosphere so very relaxing. The staff are friendly and clean thoroughly.

Cons:

There is almost no water pressure for the shower-but that is island-wise these days. This was my 4th time at Rocamar and each time you can’t guarantee what floor you will be on. I wish we could have a guarantee our room will be on a higher floor and not way on the corner if we pay a bit more.

2026-03-16 • via Nuitee
L
Laurie • couple • us
7
A wonderful location, nice pool and staff
Pros:

Location is great, wonderful view of the sea and malecon and close to downtown. Not a long walk to North beach either. The staff were super nice; the pool and outdoor areas were nice and clean and great to have to meet up with other people you were traveling with.

Cons:

Really my only complaint would be water pressure in the shower. There was no pressure, I couldn't even wash my hair in shower, had to use the sink, hardly even enough pressure to rinse the soap off.

2026-03-13 • via Nuitee
W
Wrubel • couple • us
9
Fantastic location with wonderful view. Easy to walk everywhere, with great food options all around
Pros:

Location is fantastic, with ocean waves just outside the window. Fresh coffee was available next to front office on about 1/2 the days we were there.

Cons:

Some smell from plumbing; fresh coffee was not available 1/2 the days we were there

2026-03-05 • via Nuitee
D
Deanna • couple • ca
10
Pros:

We were able to put our bags in a room as we had arrived at 1pm, friendly staff, clean rooms and pool area, had nice seating pool area, the view was worth million dollars

Cons:

Just minor there was not perk coffee daily but we survived

2026-02-26 • via Nuitee
J
Jolene • couple • us
10
2026-02-13 • via Nuitee
F
Fabio André • couple • pt
4
Não aconselho este hotel
Pros:

A localização é ter estacionamento para o carro

Cons:

O quarto não estava limpo, estava em más condições, muito velho e degradado.
Cheirava bastante a esgoto.
Os espelhos era velhos e estavam em má condições. As caixilharias das janelas estavam se a desfazer para dentro do quarto devido as erosão do mar.
As torneiras estavam cheias de ferrugem.
Calhas dos fios eléctricos soltos da parede.
O frigorífico fazia muito barulho e deitava água para o chão.
Muito mau estado em geral.
As fotos da reserva não tinham nada a ver com o quarto em que fomos alongados.

2026-02-13 • via Nuitee
C
Cantrell • couple • us
10
We needed accommodations for one night but would gladly stay more days there on another trip
Pros:

We didn’t eat breakfast there

Cons:

No complaints at all

2026-02-12 • via Nuitee
S
Serena • couple • ca
5
2026-02-11 • via Nuitee
K
Karla • couple • us
7
Great, with the exception of the frightening door experience (over and over again!)
Pros:

Beautiful view! The bed was super comfortable. The ocean waves were like having a perfect noise machine at night.

Cons:

Our room had a broken lock. We could get into the room, but it would take us 5 minutes to get the door unlocked from the inside. And being on the 3rd floor… yikes! We reported several times to management, but not only did they not fix it, but they weren’t even sympathetic or apologetic.

2026-02-10 • via Nuitee
L
Lynn • couple • us
10
2026-02-10 • via Nuitee
D
David • couple • ca
8
For the price, the location and cleanliness, it’s hard to do better than the Rocamar.
Pros:

Spectacular ocean views including sunrise and moonrise on the ocean. The sound of rolling waves as you nod off to sleep. You would typically pay much more for this experience.

Cons:

Could the hotel use some upgrades: sure. New shower heads, better pillows, etc. All this would improve the experience for very little cost.

2026-02-10 • via Nuitee
M
Monika • family_with_children • pl
6
Great view. Old warn out rooms
Pros:

Location!!! This place has sea view rooms and it’s close to the center

Cons:

The rooms are old, bathroom needs remodeling. There is mold under the shower. The water was running very slow but they changed the shower head and it was ok. For this price you can find better places in this area

2026-02-08 • via Nuitee
W
Watts • extended_group • ca
5
It was ok but not worth the price we paid
Pros:

Location close to ferry comfortable beds

Cons:

The room the fridge didn’t work there was a cockroach in the bathroom.

2026-01-30 • via Nuitee
T
Tamara • couple • ca
9
Great Stay at Rocamar
Pros:

Rooms were good. View was nice. Wifi was good. Beds were comfortable. Nice to have a little fridge. Overall perfectly happy with the room.

Cons:

Bathroom was a little odd. See thru glass room, but it was fine. Shower water pressure was low.

2026-01-28 • via Nuitee
P
Pamela • family_with_children • us
10
We'll be back.
Pros:

The large pool on the Malecon overlooking the ocean was beautiful. Staff were very friendly. Location 5 minute walk from the ferry.

Cons:

Nothing

2026-01-21 • via Nuitee
B
Ben hamo • extended_group • il
4
מאכזב ולא נעים
Pros:

את המיקום

Cons:

הכל הרגיש לא כל כך נקי, היה לנו סתימה בשירותים! המים לא ירדו במשך שלושה ימים וריח מזעזע של ביוב. הבעיה לא תוקנה. עשינו שירותים בלובי של המלון…
נמלים בשירותים ובמקלחת, מקלחת מאוד לא בטיחותית הכל נורא מחליק ומסוכן.

2026-01-19 • via Nuitee
M
Marco Antonio • family_with_children • mx
10
Rocamar Julio 2025
Pros:

Muy agradable y tranquilo,

Cons:

Probablemente un poco más de presentación y diseño en el baño.

2026-01-19 • via Nuitee
P
Petra • family_with_children • hu
8
Pros:

Nagyon jó volt minden, szép, tiszta szoba, kedves személyzet. A Playa Norte kb 10 perc sétára van, a főutcák, szupermarket pár percre. Lehetett a szálláson golfkocsit bérelni, illetve biztosítanak strandtörölközőt a medencéhez.

Cons:

A szobához tartozó terasz előtt lévő növényzetet kicsit alacsonyabbra vágnám, hogy jobban lehessen látni a tengert. Ez minden:)

2026-01-16 • via Nuitee