Rocamar Hotel Isla Mujeres

Hotels
7.9 (184 reviews)
Avenue Nicolas Bravo Col Centro , Isla Mujeres , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful views
Cons:
Cleanliness issues
Inconsistent service
Limited food options

Categories

Cleanliness
6.86
Inconsistencies reported in cleanliness; some rooms had issues.
Service
7.83
Mixed sentiments; some staff were friendly, but issues reported regarding service.
Location
9.37
Various mentions of excellent location close to attractions.
Room Quality
8.32
Rooms described as simple and clean but with some layout issues.
Amenities
7.85
Good amenities were mentioned, but bathroom issues affected the rating.
Value for Money
7.31
Some guests felt it was overpriced given the quality of the facilities.
Food and Beverage
6.86
No significant mentions; absence of breakfast noted.
Overall Experience
8.83
Guests enjoyed their stay overall with beautiful views and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:06

Property Description

Spectacular Views and Relaxing Stay

Pristine Beach Location: Situated overlooking the Caribbean Sea and just a few blocks from the popular North Beach, Hotel Rocamar provides a stunning backdrop for your vacation. Instant access to water sports, local shops, and entertainment options make it a prime spot for exploration.

Comfortable Accommodation: Each room at Rocamar offers sea views, a ceiling fan, and a fridge for your convenience. Relax on your private balcony or patio and soak in the beautiful weather while enjoying the friendly service and comfortable amenities.

Exciting Activities: Let the hotel's tour desk enhance your stay by arranging island tours, snorkelling, fishing trips, or even swimming with dolphins. Make the most of your time in paradise with these thrilling experiences.

Book your stay at Hotel Rocamar now and experience the perfect blend of relaxation and adventure!

Important information:

One child under 5 years stays free of charge when using existing beds.

One older child or adult is charged USD 15 per person per night when using existing beds.

Upon check-in photo identification and credit card is required.

All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that guests must pay in MXN pesos at exchange rate the hotel has during the guest's arrival.

VISA and MasterCard credit cards, as well as traveler checks are accepted. Guests must bring pesos if they intend to pay with cash.

Due COVID-19, housekeeping is made every 2 days during guest stay

100% smoke free space. By official disposition according to the anti-smoking law, smoking is prohibited inside the hotel facilities (including open areas). In case the guest is seen breaking the law, he will be made available to the corresponding authorities.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 184 reviews
Cleanliness: 6.86
Service: 7.83
Location: 9.37
Room Quality: 8.32
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 6.86
Overall Experience: 8.83
J
Jolene • couple • us
10
2026-02-13 • via Nuitee
F
Fabio André • couple • pt
4
Não aconselho este hotel
Pros:

A localização é ter estacionamento para o carro

Cons:

O quarto não estava limpo, estava em más condições, muito velho e degradado.
Cheirava bastante a esgoto.
Os espelhos era velhos e estavam em má condições. As caixilharias das janelas estavam se a desfazer para dentro do quarto devido as erosão do mar.
As torneiras estavam cheias de ferrugem.
Calhas dos fios eléctricos soltos da parede.
O frigorífico fazia muito barulho e deitava água para o chão.
Muito mau estado em geral.
As fotos da reserva não tinham nada a ver com o quarto em que fomos alongados.

2026-02-13 • via Nuitee
C
Cantrell • couple • us
10
We needed accommodations for one night but would gladly stay more days there on another trip
Pros:

We didn’t eat breakfast there

Cons:

No complaints at all

2026-02-12 • via Nuitee
S
Serena • couple • ca
5
2026-02-11 • via Nuitee
K
Karla • couple • us
7
Great, with the exception of the frightening door experience (over and over again!)
Pros:

Beautiful view! The bed was super comfortable. The ocean waves were like having a perfect noise machine at night.

Cons:

Our room had a broken lock. We could get into the room, but it would take us 5 minutes to get the door unlocked from the inside. And being on the 3rd floor… yikes! We reported several times to management, but not only did they not fix it, but they weren’t even sympathetic or apologetic.

2026-02-10 • via Nuitee
D
David • couple • ca
8
For the price, the location and cleanliness, it’s hard to do better than the Rocamar.
Pros:

Spectacular ocean views including sunrise and moonrise on the ocean. The sound of rolling waves as you nod off to sleep. You would typically pay much more for this experience.

Cons:

Could the hotel use some upgrades: sure. New shower heads, better pillows, etc. All this would improve the experience for very little cost.

2026-02-10 • via Nuitee
L
Lynn • couple • us
10
2026-02-10 • via Nuitee
M
Monika • family_with_children • pl
6
Great view. Old warn out rooms
Pros:

Location!!! This place has sea view rooms and it’s close to the center

Cons:

The rooms are old, bathroom needs remodeling. There is mold under the shower. The water was running very slow but they changed the shower head and it was ok. For this price you can find better places in this area

2026-02-08 • via Nuitee
W
Watts • extended_group • ca
5
It was ok but not worth the price we paid
Pros:

Location close to ferry comfortable beds

Cons:

The room the fridge didn’t work there was a cockroach in the bathroom.

2026-01-30 • via Nuitee
T
Tamara • couple • ca
9
Great Stay at Rocamar
Pros:

Rooms were good. View was nice. Wifi was good. Beds were comfortable. Nice to have a little fridge. Overall perfectly happy with the room.

Cons:

Bathroom was a little odd. See thru glass room, but it was fine. Shower water pressure was low.

2026-01-28 • via Nuitee
P
Pamela • family_with_children • us
10
We'll be back.
Pros:

The large pool on the Malecon overlooking the ocean was beautiful. Staff were very friendly. Location 5 minute walk from the ferry.

Cons:

Nothing

2026-01-21 • via Nuitee
B
Ben hamo • extended_group • il
4
מאכזב ולא נעים
Pros:

את המיקום

Cons:

הכל הרגיש לא כל כך נקי, היה לנו סתימה בשירותים! המים לא ירדו במשך שלושה ימים וריח מזעזע של ביוב. הבעיה לא תוקנה. עשינו שירותים בלובי של המלון…
נמלים בשירותים ובמקלחת, מקלחת מאוד לא בטיחותית הכל נורא מחליק ומסוכן.

2026-01-19 • via Nuitee
M
Marco Antonio • family_with_children • mx
10
Rocamar Julio 2025
Pros:

Muy agradable y tranquilo,

Cons:

Probablemente un poco más de presentación y diseño en el baño.

2026-01-19 • via Nuitee
P
Petra • family_with_children • hu
8
Pros:

Nagyon jó volt minden, szép, tiszta szoba, kedves személyzet. A Playa Norte kb 10 perc sétára van, a főutcák, szupermarket pár percre. Lehetett a szálláson golfkocsit bérelni, illetve biztosítanak strandtörölközőt a medencéhez.

Cons:

A szobához tartozó terasz előtt lévő növényzetet kicsit alacsonyabbra vágnám, hogy jobban lehessen látni a tengert. Ez minden:)

2026-01-16 • via Nuitee
K
Katarina • couple • cz
8
vychod slunce z postele :)
Pros:

skvele umistneni, pohodlna postel a ten vyhled na vychod slunce. dokonalost.

Cons:

zastarala koupelna, hlavice na sprse zanesene, ale to byli drobnosti.

2026-01-14 • via Nuitee
R
Russell • couple • us
8
Great stay in Isla Mujeres near beaches and restaurants
Pros:

Awesome view, friendly staff and perfect location

Cons:

It is a little bare bones but very well priced

2026-01-11 • via Nuitee
N
Nicole • extended_group • ch
6
Jahresbeginn mit Meersicht
Pros:

Die Lage mit Meeressicht und nahe an der Ultramarferry ist super. Man unterschätzt die Lautstärke des Meers (die aber am 31.12. von der Musik bis Sonnenaufgang übertrumpft wurde), nicht desto trotz sehr schön. Das Bett war konfortabel, die Zimmer zweckmässig eingerichtet. Einen Wasserspender gab‘s auf den Etagen.

Cons:

Die Zimmer würden eine sanfte Renovierung benötigen. Der Preis ist hoch genug für was es bietet.

2026-01-07 • via Nuitee
A
Alessandra • extended_group • ca
10
Pros:

Excelente localisation, confortable, très propre. Vue panoramique sur la mer. Aucun bruit, seulement le bruit de la mer et Excelente isolation acoustique lorsque les portes du balcon étaient fermées.
Le seul problème sont les gardes-corps du balcon et des escaliers qui ne sont pas sécuritaires pour les petits enfants, mais avec notre garçon de 6 ans on n'a eu aucun problème.

Cons:

Personnel souriant et disponible. Localisation près de tout, confortable, très propre. Vue panoramique sur la mer. Chambre grande et ses bons lits. Intimité.

2026-01-01 • via Nuitee
K
Katherine • extended_group • cl
7
Pros:

La vista es expectacular

Cons:

La ducha tenia muy poca presión de agua, uno se demoraba mucho en ducharse

2025-12-31 • via Nuitee
E
Emelie • couple • se
1
Tyvärr en ganska dålig hotell upplevelse
Pros:

Läget var bra

Cons:

De svarade inte i telefon eller mejl, telefonnummer var fel på booking
Vår dörr gick inte att låsa så vi fick byta rum. Rummet vi bytte till hade en riktigt äcklig spegel. Duscharna var inte bra alls

2025-12-29 • via Nuitee