HANGA ROA HOTEL

Hotels
8.6 (109 reviews)
Avenida Santuario, Sector la Puntilla Calle 24 Hotel Hanga Roa , Montañita , ec

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
8.06
Multiple mentions of cleanliness issues, including unclean rooms and poor maintenance.
Service
9.53
Staff reviews were generally positive, described as friendly despite some overall service issues.
Location
9.57
Positive sentiments about the location near the beach.
Room Quality
7.52
Complaints about room size, noise and odors.
Amenities
8.55
Positive mentions of pool and balcony but concerns about the room amenities.
Value for Money
8.51
Reviewers felt the pricing was reasonable for location, though quality issues were noted.
Food and Beverage
8.06
Complaints mainly focused on limited breakfast options.
Overall Experience
9.03
Overall experience varied, some enjoyed the stay while others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:08

Property Description

Luxurious Accommodation with Ocean Views
Located just steps away from Montañita Beach, HANGA ROA HOTEL offers a 4-star experience with air-conditioned rooms, free WiFi, and private bathrooms. Guests can enjoy the garden, terrace, and shared lounge, as well as free private parking.

Dining and Relaxation
Indulge in delicious meals at the on-site restaurant and wake up to a choice of à la carte, continental, or American breakfast options. Relax in the comfort of your room equipped with a flat-screen TV and enjoy stunning sea views from select units. Bed linen and towels are provided for your convenience.

Convenient Services
Benefit from airport transfers and explore the area with ease using the bicycle rental service. The multilingual staff at the 24-hour front desk, fluent in English and Spanish, are always available to assist you. Book your stay at HANGA ROA HOTEL for a memorable beach getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 109 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.57
Room Quality: 7.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 9.03
E
escobar solo_traveller ec
10
Pros:

Localia

Cons:

X

2026-07-02 via Nuitee
J
Julissa extended_group ec
8
Si lo recomiendo
Pros:

Un lugar muy agradable y tranquilo , buena atención y buen precio

2026-06-29 via Nuitee
N
Ninoska solo_traveller ec
10
2026-06-29 via Nuitee
K
Kamila M extended_group ec
7
Normal, pero la comida es muy costosa y las habitaciones incómodas, el desayuno lo sirven frío y es muy simple. la pisci
Pros:

La piscina y las instalaciones, estaban muy bien

Cons:

Las habitaciones, eran incómodas y no había agua caliente, se escuchaba todo lo que sucedía afuera y había muy poca agua para ducharse. El desayuno muy simple y frío. Deberían de mejorar eso pero desayuno ahí todo bien

2026-06-28 via Nuitee
M
Malla Medina solo_traveller ec
6
Pros:

La tranquilidad del lugar

Cons:

No hubo limpieza de la habitación, se quiso desayunar en la planta alta pero no permitieron, siendo que no estabamos pidiendo un favor, se pagó por el servicio.

2026-06-25 via Nuitee
R
Roberto solo_traveller ec
9
2026-06-24 via Nuitee
L
Laura couple ec
7
La ubicación muy buena, buen ambiente, habitaciones muy pequeñas y no tan cómodas
Pros:

Ubicación

Cons:

Habitaciones pequeñas y suministros de toallas y sábanas en mal estado

2026-06-21 via Nuitee
B
Burbano couple ec
7
Normal
Pros:

Ubicación

Cons:

Después del check out, no te dejan utilizar las instalaciones, debes pagar un full day y no tienen ducha privada para cambiarse en caso de un full day

2026-06-16 via Nuitee
C
CARLOS ANDRES couple ec
8
2026-06-08 via Nuitee
F
Felix couple ec
10
2026-06-02 via Nuitee
G
Gabriel solo_traveller ec
10
Pros:

La piscina

2026-06-01 via Nuitee
F
Francisco couple ec
5
Habitación horrible y cara. No vuelvo más ahí.
Pros:

Me gustó la piscina frente al mar solamente.

Cons:

Habitación muy pequeña. Incómoda. Cama pequeña matrimonial. Baña incómodo. Mido 190 y en realidad feo todo. Muy caro para un dormitorio horrible.

2026-05-29 via Nuitee
R
Ruben Dario solo_traveller ec
10
Pros:

Todo, ubicación, piscina limpia, todos amables

Cons:

Todo ok

2026-05-26 via Nuitee
R
Roberto couple ec
9
Un hotel bastante aceptable
Pros:

Principalmente el área de piscina

Cons:

Que no ofrecen Check-Out Late como en cualquier hotel del mundo

2026-05-24 via Nuitee
M
MIRIAN SUSANA family_with_children ec
8
2026-05-24 via Nuitee
M
Megan solo_traveller ca
6
Not quite as nice as the price would suggest
Pros:

The site amenities are really nice (pool, pool chairs, beach tents). It was very quiet during our stay (curfew in place) so we never had a problem getting a spot under the beach tents or anything. The pool is heated which was awesome.
The AC in our room worked well.
It's a nice spot / site and good location if you want to be in a more relaxed area of Montanita!

Cons:

The King bed frame was broken at the bottom corner (sleeping was ok but couldn't sit there and it was extremely creaky if you move). (Room 11)
Our hot water in our shower was hit and miss. Sometimes it would heat up fairly quickly, sometimes it would take over 10 minutes, and sometimes it wouldn't heat at all.
The fridge leaked unless set to extra-cold so things were often slightly frozen in there.
The restaurant and bar reduced it's hours due to lack of guests. It was only open for breakfast & lunch until about 5 ish. Breakfast doesn't start until 8:30. It was open slightly later on weekend (maybe 7 or 8pm). Food and drinks were also expensive and the food was nothing impressive. We chose to eat elsewhere for almost all meals.
The pool was not as well tended during the week compared to weekend.
The staff never offered to put out beach chairs for us - though we saw they had some when other guests arrived on weekend and must have knew to ask. The staff didn't go above and beyond by any means but they did oblige to any direct requests.
Based on the cost, I thought it might be slightly better all around. We still enjoyed our stay.

2026-05-21 via Nuitee
J
Jefferson couple ec
10
2026-05-18 via Nuitee
D
De La Torre solo_traveller ec
10
Pros:

Todo estuvo lindo: la piscina, el personal muy atento, comida deliciosa y la cama muy cómoda.

2026-05-18 via Nuitee
D
Diego solo_traveller ch
8
2026-05-11 via Nuitee
A
Alexandra extended_group ec
8
Buena
Pros:

La ubicación, las instalaciones, el personal

Cons:

Falta de limpieza en los baños, desayuno pobre y repetitivo

2026-05-09 via Nuitee