Gateway Chikmagalur

Hotels
8.6 (181 reviews)
K.M. Road, Opposite Pavitravana, Jyothinagar Post , Chikmagalūr , IN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Cozy atmosphere
Cons:
Average food quality
Long cooking time

Categories

Cleanliness
8.29
Standard quality for this hotel tier.
Service
9.26
Very friendly staff eager to improve guest experience.
Location
8.8
Amidst a lot of greenery, providing a cozy feel.
Room Quality
8.75
Good rooms, overall satisfactory.
Amenities
8.78
Facilities suitable for relaxation.
Value for Money
8.24
Overall not worth the price based on some feedback.
Food and Beverage
7.79
Average food and limited options.
Overall Experience
8.86
A warm and cozy stay enhanced by attentive service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:03

Property Description

Luxurious Accommodation with Garden or Pool Views

The Gateway Hotel KM Road Chikmagalur offers a unique blend of colonial charm and modern amenities. Enjoy spacious rooms and cottages with garden or pool views, free Wi-Fi, and indulgent spa and gym facilities.

Dining and Entertainment Options

Savor delectable Indian and European dishes at Peaberry, or unwind with a game of pool and drinks at Mukwada Bar. Room service is available for a cozy dining experience in the comfort of your accommodation.

Adventure and Relaxation

Embark on a trek to Mullayanagiri, the highest peak in Karnataka, arranged by the hotel's tour desk. For a more laid-back experience, explore the gardens, or let your kids have a memorable stay at the treehouse.

Book your stay at The Gateway Hotel KM Road Chikmagalur for a perfect blend of luxury, adventure, and relaxation.

Important information:

Dear Guests

“It is our continuous endeavor to offer our guests the best of our product and services. Starting from 28th January 2024 till 15th April 2024 our hotel Gateway Chikmagalur IHCL SeleQtions will be undergoing Swimming Pool renovation. During this period the hotel will be operating with no Swimming Pool facility. We assure you that we will take all necessary measures to minimize any inconveniences that may be caused to our guests during this phase of renovation. We sincerely regret for any inconvenience that may still be caused due to this upgradation. Thank you for your support, cooperation and understanding."

Please note that for security purpose all Indian guests are required to present a valid photo ID proof (Voter's ID, Driving License, Aadhar Card, any other ID with address approved by the Government of India. A Pan Card is not acceptable). All international guests are required to present a valid passport and visa. For Indian guests, cash settlements of INR 25000 and above will require a pan card copy during check out.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 181 reviews
Cleanliness: 8.29
Service: 9.26
Location: 8.8
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.86
M
MAHESH • couple • in
10
2026-10-27 • via Nuitee
K
Koodalmaran • solo_traveller • in
9
Pros:

Hospitality and location

Cons:

Garden view

2026-10-26 • via Nuitee
M
Marvin • family_with_children • in
7
Good but could have been better
Pros:

Normal Gateway Service

Cons:

The property definitely looks run down and desperately needs to be refurbished especially the bathrooms

2026-10-13 • via Nuitee
K
Ketki Sudhanshu • solo_traveller • in
8
Good stay, very expensive
Pros:

Good property. It's not as big as we had expected but good. The room was a good size. Entertainment was good. The music band performed very nice songs

Cons:

Food service was very slow. It normally took 45-55 mins to get food so not great. All buffet items usually run out, so you have to wait for a minimum of 20 mins. Even chapathi/roti take 20 mins, so you really have to wait. The local food was good but the desserts like cakes, etc, were pretty bad. Considering it's a 5-star hotel, we expect an international quality of all foods.

2026-10-07 • via Nuitee
T
Tsuyoshi • family_with_children • in
10
森の中でリラックスできるホテル
Pros:

スタッフさん全ての人がフレンドリーand親切で気遣いが最高だった！

Cons:

一つ挙げれば設備が古い。でも綺麗に保ってて管理がきっちりされていると感じた。

2026-09-15 • via Nuitee
A
Anvita • couple • in
10
2026-09-14 • via Nuitee
F
Farnaz • solo_traveller • in
10
Pros:

The location was optimally placed. Just outside the main town, but not too secluded. The property is quite serene and luxurious, but the people/staff is equally hospitable.
I saw a lot of people complaining online but honestly, if you ask me - they are really good. It does not have the name Taj, even though it's part of the Inner Circle and that tells you that the property might not be as big or elite. However, I think the staff makes up for it. Every single person was courteous and helpful.
The breakfast and dinner schedules are also optimally selected so as to accommodate everyone. We went for the Mullayanagiri peak at 5:15 am, considering the checkgate(9kms away) opens at 6am. And we were still back in time for breakfast, which runs till 10:15am.
I think people are too entitled when I read comments like breakfast had less healthy options... Dude! What else do you want? They had 50 items on the menu which included salads, frittatas, baked goods and fruits. And trust me.. I counted. Just the sheer audacity! Phew!
Love love love the welcome coffee infused with lemon and thank you to the gentleman running the Ayurveda/general tuck shop near the reception lobby for helping me with the additional cuppa joe!
Overall, go there for an extremely pleasant and serene stay.
Hundred percent recommended!

2026-09-11 • via Nuitee
A
Arun • couple • in
4
The location is great but everything else is sub standard!
Pros:

The breakfast was very basic not well curated ☹️ healthy options were almost absent!

Cons:

The rooms are not well maintained, dirty shower cabinets, linen looked dated! Also like all the other Tata enterprises, the Taj is loosing its reputation!! Food is not upto the mark!

2026-08-28 • via Nuitee
A
Arvind • family_with_children • de
9
2026-08-28 • via Nuitee
K
Kirthinath • solo_traveller • in
9
Pros:

Good food, courteous staff, clean rooms

2026-08-26 • via Nuitee
K
karanth • extended_group • in
2
Wouldn’t recommend
Pros:

Cleanliness

Cons:

Bath robes had to be requested for.
They took our power bank’s magnet from our room and misplaced it
Our personal glass was taken away from room while cleaning.

2026-08-17 • via Nuitee
R
Ravikumar • solo_traveller • in
8
2026-08-14 • via Nuitee
R
rana • couple • in
10
2026-08-08 • via Nuitee
A
aline • solo_traveller • in
7
Pros:

L'emplacement est très agréable. Les chambres sont propres. La piscine et la verdure sont très appreciables.
Le personnel est serviable et s'est adapté à nos demandes d'occidentaux.

Cons:

Le rapport qualité-prix est surestimé. Même si c'est une propriété du Taj nous avons été déçus par le standing, beaucoup de rénovations sont à faire notamment sur les toitures et sur les murs infiltrés. Les jointures de la salle de bain du cottage avaient du salpêtre. La cabine de douche n'était pas étanche...Un des draps était complètement rapiece. La nourriture était moyenne. Tout n'était pas frais croissants fruits....

2026-08-05 • via Nuitee
M
Manoj kr • couple • in
9
Over all stay was very comfortable
Pros:

Good Location

Cons:

Therapy department needs to be better

2026-08-04 • via Nuitee
S
Sandeep • solo_traveller • in
10
2026-07-20 • via Nuitee
N
Narayanaswamy • family_with_children • ch
9
Awesome and recommend
Pros:

The property was clean, well maintained and exactly what was in the website.

I stayed here with my parents and family. The staff were extremely kind, friendly and helpful. Mr Sudheesh and his team across the whole property ensured smooth and happy guest stay.

They were able to accommodate some of my parents food requests they were very happy.

Will definitely recommend stay here and will visit again.

2026-07-11 • via Nuitee
C
Chethan • family_with_children • de
7
2026-07-09 • via Nuitee
N
Najmuddin • couple • in
7
2026-06-10 • via Nuitee
T
Teyanj • solo_traveller • sa
4
Pros:

Nothing much

Cons:

Food
No great activity.
No entertainment for kids

2026-06-08 • via Nuitee