Hotel Departamentos del Sur

Hotels
8.4 (186 reviews)
Ejercito 600 Esquina Los Leones , Puerto Montt , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Friendly staff
Affordable parking
Cons:
Cleanliness issues
Old room facilities
Limited food options

Categories

Cleanliness
7.48
Several reviews mentioned issues with cleanliness, like dirty towels and sticky floors.
Service
8.95
The staff received praise for their friendly and helpful attitude, though there were some noted concerns.
Location
9.49
Location was frequently praised for being close to shops and attractions.
Room Quality
7.44
Rooms were noted to be old and some with maintenance issues, but comfortable.
Amenities
8.47
Amenities were adequate, though some facilities were older and some were missing.
Value for Money
9.43
Many guests felt they received great value for the price, especially considering the location.
Food and Beverage
6.98
Breakfast options received criticism for being limited and overpriced.
Overall Experience
8.95
Overall a favorable experience, with some highlighted issues, but many positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:57

Property Description

Convenient Self-Catering Apartments
Hotel Departamentos del Sur in Puerto Montt offers self-catering apartments with free Wi-Fi, just a short walk from the city centre. Each apartment is equipped with a private bathroom, safety deposit box, minibar, and kitchen. Enjoy complimentary breakfast during your stay.

Relaxing Garden and Free Parking
Guests can unwind in the hotel's garden or take a short drive to Sector Pelluco Beach. The property also provides free parking for added convenience.

Close Proximity to Beach and Airport
Located just a 15-minute drive from Sector Pelluco Beach and 20 minutes from El Tepual International Airport, Hotel Departamentos del Sur offers a convenient stay for travelers.

Book your stay at Hotel Departamentos del Sur for a comfortable and hassle-free experience.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 186 reviews
Cleanliness: 7.48
Service: 8.95
Location: 9.49
Room Quality: 7.44
Amenities: 8.47
Value for Money: 9.43
Food and Beverage: 6.98
Overall Experience: 8.95
A
Abel • family_with_children • cl
8
2026-03-21 • via Nuitee
F
focdubiau • couple • be
9
Bon rapport qualité/prix
Pros:

Localisation un peu loin du port, calme , chambre impeccable, petit-déjeuner TB Parking bien pratique.

Cons:

Néant

2026-03-20 • via Nuitee
V
vladimir uribe • family_with_children • cl
5
Caro para el servicio prestado
Pros:

La ubicación

Cons:

Habitación pequeña, equipamiento de cama muy poco para la zona,baño parchado con silicona,no se condice con los valores

2026-03-17 • via Nuitee
F
Fabio • solo_traveller • br
8
Ótima localização, bom custo-benefício, cama confortável.
Pros:

A localização é muito boa, a cerca de 10 minutos a pé da costanera e 15 minutos a pé do Mall Costanera. Quarto e cama confortáveis. Limpeza e organização dos ambientes muito bons.

Cons:

O banheiro do quarto em que fiquei necessitaria de uma renovação, apesar de todos os itens terem funcionado a contento

2026-03-11 • via Nuitee
M
marcelo • family_with_children • ar
10
2026-03-11 • via Nuitee
M
Maria Jose • family_with_children • cl
9
Buena estadia
Pros:

La cama muy cómoda y el personal muy atento

Cons:

Son pequeñas las habitaciones pero para una estadía corta está perfecto

2026-03-09 • via Nuitee
O
oscar • family_with_children • cl
10
2026-03-09 • via Nuitee
C
CARLA • couple • cl
6
Estancia aceptable
Pros:

Hotel con buena ubicación, céntrico.

Cons:

No contaba con secador de pelo ni tampoco con ventilador o aire acondicionado para el calor.

2026-03-08 • via Nuitee
E
Erain • extended_group • us
8
comfortable place, well located
Pros:

Comfortable rooms. Pleasant staff made for a good stay.

2026-03-07 • via Nuitee
R
Rodrigo • family_with_children • cl
8
2026-03-05 • via Nuitee
B
Benigno • family_with_children • cl
9
Excelente ubicación e infraestructura
Pros:

Excelente ubicación cerca del supermercado Jumbo de Puerto Montt.
Muy buenas instalaciones y camas muy cómodas.
El personal fue super atento y acogedor.

Cons:

En la cocina faltan algunos utensilios pero en general fue muy de nuestro gusto.

2026-03-05 • via Nuitee
D
Darío Sebastián • family_with_children • ar
8
2026-03-04 • via Nuitee
G
Gustavo Henrique • extended_group • br
8
2026-03-04 • via Nuitee
C
Carolina • extended_group • cl
9
2026-03-03 • via Nuitee
C
Cecilia Siracusa • family_with_children • ar
9
Excelente alternativa en Puerto Montt
Pros:

El hotel está bien ubicado, tiene estacionamiento sin cargo, la habitación estaba impecable, y la cama muy comoda.

Cons:

El precio fue diferente al publicado en Booking.

2026-03-03 • via Nuitee
A
Andrew • solo_traveller • us
8
2026-03-03 • via Nuitee
S
Sandra • family_with_children • cl
10
Pros:

Todo

Cons:

Nada

2026-03-02 • via Nuitee
G
Gonzalo • couple • cl
10
2026-03-02 • via Nuitee
A
Aguilar • family_with_children • ar
8
2026-03-02 • via Nuitee
G
Gisselle • family_with_children • cl
8
2026-03-01 • via Nuitee