Villa Papillon

Hotels
8.5 (1461 reviews)
street 252 Number 20 R , Phnom Penh , kh

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Welcoming hosts
Cleanliness of rooms
Cons:
Noisy fan in the room
Breakfast misunderstandings

Categories

Cleanliness
8.26
The locations are clean but one review mentioned issues with a noisy fan.
Service
9.03
Hosts like Katy received high praise for their welcoming nature and good advice.
Location
8.57
Several reviews suggested that the location was convenient and well-positioned for exploring.
Room Quality
8.42
Rooms were generally described as spacious and comfortable.
Amenities
8.55
Guests appreciated the amenities offered for the price.
Value for Money
8.61
Good value attributed to service and amenities provided.
Food and Beverage
8.06
Breakfast issues arose, but overall satisfaction with meals was noted.
Overall Experience
8.53
Overall experiences were positive, with a few guest complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:47

Property Description

Luxurious Accommodation in the Heart of Phnom Penh

Modern Comforts: Villa Papillon offers air-conditioned rooms with free WiFi, private parking, and room service. The rooms feature private bathrooms with showers and some include balconies.

Charming Amenities: Guests can enjoy the garden, shared lounge, terrace, in-house restaurant, and bar. Multilingual staff are available 24/7 at the front desk for convenience.

Prime Location: Located centrally, near major attractions like Chaktomouk Hall and the Royal Palace, Villa Papillon is the ideal choice for travelers. Book now for a memorable stay in Phnom Penh!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.5
Based on 1461 reviews
Cleanliness: 8.26
Service: 9.03
Location: 8.57
Room Quality: 8.42
Amenities: 8.55
Value for Money: 8.61
Food and Beverage: 8.06
Overall Experience: 8.53
M
Michael solo_traveller gb
2
Large aggressive dog tried to bite
Cons:

A few weeks ago I booked two nights here, we checked in late (approx 11pm) so picked up the room key from the front desk. When we picked up the key from reception there was a large dog who growled at us but stayed put. After checking into our room I realised there was no WiFi code in the room so went back down to reception to get it. When I tried to find the code the dog started growling again, but this time moved towards me and tried to bite me. They would have bitten me had I not realised what was happening and quickly moved away and back up to the room.

In the morning we could hear the dog barking aggressively, we didn't feel comfortable or safe around the dog so decided to cut our stay short and move to a different hotel. We told the host about it and she did apologise but I don't think an aggressive dog should be allowed to roam freely, and if the dog isn't good with strangers they shouldn't be at a hotel where strangers come and go daily. Looking at others reviews this is not an isolated incident.

2026-05-08 via Nuitee
W
Wei Leng couple kh
7
Nice place to stay if you not care about the service
Pros:

Nice and clean room

Cons:

Check out at 10:30 without prior inform at shouting when I checking out at 11, can’t feel any welcoming while mine stayed

2026-05-07 via Nuitee
R
Ricardo solo_traveller cl
6
Pros:

Good location and good value for money

Cons:

There are a lot of mosquitoes in the room, and there’s a dog in the house that sometimes roams around the common areas. I love dogs, but this particular one barked at me every time it saw me and tried to bite me twice on the last day, so I didn’t feel safe going in and out of the hostel

2026-05-04 via Nuitee
S
Skoknic solo_traveller ch
9
2026-04-28 via Nuitee
J
Julian solo_traveller ch
10
Preis-Leistung Top! Sehr sauber, herzensliebes Personal.
Pros:

Sehr sauber und relativ modern. Die Besitzerin war sehr hilfsbereit und herzenslieb.

2026-04-20 via Nuitee
B
Bopha solo_traveller fr
10
2026-04-17 via Nuitee
S
Schuurmans solo_traveller nl
8
Pros:

Aardige dame, grote badkamer

Cons:

Het was wat gehorig, geluid van buiten af.

2026-04-15 via Nuitee
A
Angela solo_traveller gb
10
2026-04-14 via Nuitee
J
Jongyeong solo_traveller kr
5
2026-04-08 via Nuitee
S
Stefanie solo_traveller ch
8
Pros:

Kathy ist sehr freundlich und hilft gerne. Das Zimmer war gut und die Betten bequem.
Die Lage ist zentral. Man kann alle Sehenswürdigkeiten zu Fuss oder mit dem Tuktuk erreichen.

Cons:

Es hatte keine Lampe beim Bett.
Die Klimaanlage wurde tagsüber abgeschaltet. Das ist an sich ja okay, aber sie wurde jeweils um 5.00 Uhr am Morgen ausgeschaltet und die Person, die dafür ins Zimmer kam, war nicht gerade leise.

2026-04-07 via Nuitee
P
PETER couple ca
5
2026-04-06 via Nuitee
P
Phil couple gb
9
Lovely cute hotel in great location with great staff 😊👌
Pros:

Attractive building in a great location for city centre access

Cons:

No fridge in room and bedroom windows closed off with metal bars, no escape option there in case of fire.

2026-04-05 via Nuitee
B
Bjarni solo_traveller is
10
2026-03-31 via Nuitee
N
Nicole solo_traveller nz
8
Ideal for somewhere to sleep!
Pros:

Location was ideal, price good, lots of cute cattos and a dog 😍

Cons:

My own error, but with dorm beds and friendly reviews, I had thought it might be more social. Outside of check in, no one spoke to me.
And the mosquitos are bad in Phnom Penh - a plug in zapper in the room overnight would make a world of difference.

2026-03-28 via Nuitee
M
Mohaned Cherif solo_traveller ca
9
I will recommend people to stay
Pros:

Very clean

Cons:

Quite

2026-03-24 via Nuitee
L
Laurent solo_traveller fr
10
2026-03-18 via Nuitee
C
Cristina Esteve family_with_children fr
8
Chambre familiale agréable
Pros:

On se sent rapidement chez soi à la villa de Cathy.
Chambre familiale commode, avec balcon.
Cour agréable, ombragée.
Très bons conseils de Cathy.

2026-03-17 via Nuitee
L
lee solo_traveller gb
8
Great value, safe, secure and friendly hostel, with central location in PP.
Pros:

this is my second visit, i like the owners vibe, the cats and dog that live there, and the friendliness of other usually solo, travelers. it is basic, clean, safe, secure, friendly, comfortable, and i like it.
It has secure parking, which is great for me, as i was on my bike.

Cons:

this was my 2nd visit so i knew what to expect, nothing disappointed me.

2026-03-17 via Nuitee
H
Hélène family_with_children be
8
Pros:

Disponibilité de l'hôte. Grande chambre et bon petit déjeuner. Emplacement non loin du centre et proche de nombreux restaurants. Excellent rapport qualité prix.

Cons:

Un peu de bruit dans la rue en soirée.

2026-03-16 via Nuitee
A
Aurélie solo_traveller fr
10
Pros:

Merci à Katy et Christian pour leur accueil à la Villa Papillon ! Merci pour ces histoires, et ces repas partagés.
J'ai d'abord fait un séjour de 3 nuits et j'y suis revenue avant mon départ. Le dortoir est impeccable.
On s'y sent comme à la maison! Venez les yeux fermés !

Cons:

Rien

2026-03-12 via Nuitee