The Neeraj Ganga Heritage Palace

Hotels
8.7 (123 reviews)
PO SHIVANAND NAGAR LAXMAN JHULA ROAD NEAR RAM JHULA MUNI KI RETI TEHRI GHARWAL , Rishīkesh , in

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Good food
Cons:
Noisy at night
Occasional service delays

Categories

Cleanliness
8.13
Rooms were clean, but some complaints about staff's cleaning routines.
Service
9.1
Staff were helpful and polite, although breakfast service was occasionally lacking.
Location
9.64
Excellent location by the Ganga, though it can be noisy at times.
Room Quality
8.59
Rooms provided good amenities and comfort.
Amenities
8.62
Good amenities provided, including tea/coffee facilities and breakfast.
Value for Money
8.08
Prices seem a bit high but the experience and location justify it.
Food and Beverage
8.63
Food was generous and well-received, but could use more variety.
Overall Experience
8.8
A great stay with minor issues that did not overshadow the positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:07

Property Description

Luxurious Accommodation
Experience comfort and elegance at The Neeraj Ganga Heritage Palace, where every room is equipped with modern amenities and stylish decor.

Convenient Facilities
Enjoy the convenience of a 24-hour front desk, room service, and free WiFi during your stay. Let our concierge service assist you with all your needs, from currency exchange to tour bookings.

Relaxing Outdoor Spaces
Unwind in our garden or soak up the sun on the sun terrace. For the adventurous souls, we offer bike and car hire services to explore the beautiful surroundings of Rishikesh.

Book your stay at The Neeraj Ganga Heritage Palace now and indulge in a memorable experience filled with luxury and relaxation.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 123 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.64
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.8
S
Sarita Chebbi family_with_children in
6
Not a 5 star property
Pros:

Location

Cons:

Its not a 5 star property like they advertise. Maintenance is so-so, staff is just doing their job, they don't bother to brief you about your entitlements as per package, don't inform about wifi etc unless asked for. The same location which is a boon is a bane! Too noisy to get a good night's sleep! The quality of the tea bags in the room was horrible...the tea offered at breakfast made up for it though.

2026-03-17 via Nuitee
K
Kamlesh couple us
6
There are far better places and hospitality nearby that my friends who I met there told me about.
Pros:

It’s a beautiful view of Mother Ganges.

Cons:

It is located right next to the roadside . there are about 100 horns honking per hour and dogs parking. Noise is constant and I was only able to sleep a few hours a night or so. Tried to go to Lakshman Jul bridge by cab or rickshaw and couldn’t get there due to traffic. Staff were not willing to give extra snacks, print my receipt or change my room. Walking to Dan Jul bridge by roadside is also risky.

2026-03-16 via Nuitee
A
Abhinav couple in
10
Pros:

Breakfast was great and wonderfull and the staff is very flexible and helpful. The taste of the food is very good. I would totally recommend it for the family. The place it was is a premium one and I would recommend everyone who is travelling with their family.

Cons:

As they told - I made the last-minute booking through here. The room i got is on the ground floor and there is no view of the Ganga River. The bed is also felt standard. Also, the reception staff didn't enlighten us that there is a complimentary high tea or I missed this on booking-com

2026-03-12 via Nuitee
M
Mishra solo_traveller in
9
2026-03-10 via Nuitee
U
UZI MICHAEL family_with_children il
9
2026-03-03 via Nuitee
G
Gaurav couple in
6
Pros:

Hotel is heavily over priced. They are charging 10000 for a night, which doesn’t go with the hotel . There is very little space in room and hotel building also gives very old look.

Cons:

Price for one night doesn’t meet with hotel services and standard. Maximum 5000 is the correct price for this.

2026-02-22 via Nuitee
A
Aakrith couple in
10
Value for money & Clean and very hygiene
Pros:

One of the best hotels in Rishikesh on Ganga Ghat.”*
The Neeraj Ganga Heritage Palace has an unbeatable location right on the river. Being situated between Ram Jhula and Janki Setu and directly opposite Parmarth Niketan makes it ideal for a spiritual and scenic stay.
*Truly the best hotel in Rishikesh near River Ganga.”*
100% value for money,Housekeeping team very excellent, All team very excellent

2026-02-13 via Nuitee
R
Rohitk790 family_with_children in
10
Value for Money and Food Services fantastic
Pros:

The Neeraj Ganga Heritage Palace* enough! It truly deserves the title of the *best hotel in Rishikesh*. The location is phenomenal, right on the *Ganga Ghat*, with Parmarth Niketan directly across the river. The hotel is also conveniently situated between Ram Jhula and Janki Setu, making sightseeing extremely easy. The rooms are spacious, clean, and well-furnished with a heritage touch that adds to the charm. Waking up to the soothing sound of the Ganga and watching the sun rise over the river was an incredible experience. The staff were extremely helpful, friendly, and attentive throughout our stay, ensuring we had everything we needed. The evening Ganga Aarti viewed from the hotel terrace was magical and gave us an authentic Rishikesh experience. For anyone searching for the *best hotel in Rishikesh near River Ganga*, this hotel combines comfort, heritage elegance, and a prime riverside location. Whether visiting for spirituality, adventure, or relaxation, this hotel is perfect for an unforgettable stay in Rishikesh.

Extra
Staff is very cooperative
Value for Money
Restaurant service fanatic

Thank-you
Heritage Team.

2026-02-13 via Nuitee
R
Rohitk790 family_with_children in
10
Value for Money on Ganga Ghat
Pros:

Value for Money, Very Good Hospitality, Services staff is very good , Vast Breakfast

2026-01-31 via Nuitee
P
Pascal family_with_children de
1
Verschrikkelijk
Pros:

Niets

Cons:

Alles

2026-01-31 via Nuitee
S
Sheetal extended_group in
10
Perfect stay! With soooperb breakfast spread
Pros:

Location was fantastic! River Ganga is right outside the hotel,Ram jhula ,Janki bridge are close by!

2026-01-30 via Nuitee
A
AtulB family_with_children in
9
2026-01-17 via Nuitee
D
Deep couple in
10
2026-01-05 via Nuitee
A
Akshay More family_with_children in
10
Awesome Stay
Pros:

Everything.. right from the ambience, vibe, location, staff.. everything was good.. it will be my goto hotel whenever I am in rishikesh..
The Ganges view from the room is just awesome.. u can just sit for hours in ur room and enjoy the amazing view

Cons:

Nothing as such.. except a small suggestion.. the curtain in the bathroom is bit off the concept.. if it can be changed it will match the interiors of the room.

2026-01-05 via Nuitee
R
Robert extended_group us
8
Great location on the Ganges River with nice, spacious rooms
Pros:

Excellent location and nice setting. Although hotel building is older, it is well maintained. Staff were helpful. Free yoga session was nice. Restaurant had nice variety of foods.

Cons:

Water tank runs out of hot water pretty quickly.

2026-01-05 via Nuitee
R
RAKESH extended_group in
4
2026-01-03 via Nuitee
A
Ananya family_with_children in
10
Pros:

Excellent ambience.

Cons:

Nothing to mention as such. But a lift is recommended .

2026-01-02 via Nuitee
N
niva couple my
8
Loved it
Pros:

Loved it. Was right on the Ganga. They were so generous with their meals their amenities high tea etc.

Cons:

Didn’t quite look like the pictures but their service and generosity made up for it. Plus location was excellent

2025-12-31 via Nuitee
A
Amber couple in
5
2025-12-28 via Nuitee
D
Deepesh family_with_children za
10
2025-12-19 via Nuitee