Grand Kecubung Hotel

Hotels
7.8 (102 reviews)
Jalan Domba No. 1 , Pangkalan Bun , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast buffet
Nice swimming pool
Cons:
Old rooms
Inconsistent service
Cleanliness issues
High price for quality

Categories

Cleanliness
6.63
Room not entirely clean; mentions of a not very clean bathroom.
Service
8.6
Staff is friendly and helpful; however, some service issues were noted.
Location
8.64
Decently located near Kumai for boat tours.
Room Quality
7.09
Old rooms reported; some amenities not functioning correctly.
Amenities
7.62
Good swimming pool, but spa and gym facilities lacking.
Value for Money
7.08
Price deemed too high for quality offered.
Food and Beverage
8.63
Breakfast buffet is good, but some items were an extra charge.
Overall Experience
8.1
Mixed experience; good parts but significant negatives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:12

Property Description

Luxurious Stay at Grand Kecubung Hotel

Convenient Location: Situated just a 5-minute drive from Kuning Palace, Grand Kecubung Hotel offers easy access to nearby attractions like Iskandar Airport and Kubu Beach.

Relaxation and Recreation: Guests can unwind in the gym, outdoor pool, or enjoy in-room massages. Karaoke facilities are also available for entertainment.

Culinary Delights: Indulge in Indonesian and Western cuisine at Samudera Resto or opt for private dining in the comfort of your room.

Experience the perfect blend of comfort and leisure at Grand Kecubung Hotel. Book your stay now for a memorable getaway.

Important information:

Please note that a scheduled maintenance operation will be conducted in our pool area from December 4th to December 15th, 2023

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for Rp 250,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 102 reviews
Cleanliness: 6.63
Service: 8.6
Location: 8.64
Room Quality: 7.09
Amenities: 7.62
Value for Money: 7.08
Food and Beverage: 8.63
Overall Experience: 8.1
A
Adam family_with_children gb
7
Pros:

I stayed twice and the second room was much nicer.
The staff booked a taxi early in the morning for me.
The beds were comfortable.

Cons:

The stench of cigarette smoke in the lift and onto the non smoking floor is horrendous
The restaurant isn't great.
Breakfast is quite poor.
In my first room the bathroom was really old and run down. Second room was OK.
Never hot water. 0

2026-02-10 via Nuitee
P
Patrick family_with_children de
8
Pros:

Personal sehr freundlich und hilfsbereit. Für Indonesische Verhältnisse ein gutes Frühstücksbuffet. Centrale Lage.

Cons:

Kasten der Klimaanlage zur Straße schlechter schallschutz.

2025-12-14 via Nuitee
J
Jennifer couple ca
7
2025-11-06 via Nuitee
E
Edoardo Perseghini solo_traveller it
10
Pros:

Clean and modern, good breakfast, restaurant where you can have lunch and dinner. Beautiful swimming pool open 24/7. The stuff is very kind and speaks good english

2025-10-23 via Nuitee
Q
Quickjet family_with_children it
2
non vedevo l'ora di andarmene
Pros:

Bel giardino e ristorante per colazione all'esterno

Cons:

Al ritorno dalla barca mi hanno dato una stanza vecchia (parte vecchia del hotel) nella quale molte cose non funzionavano. Per un taxi pretendevano che lo organizzassi da me. La SPA è inesistente. Mandano una massaggiatrice in stanza e il fitness è abbandonato a se.
Consiglio di organizzare il volo di ritorno dopo l'escursione in maniera da non dover stare una giornata in più in alberghi del genere; a maggior ragione che la località non offre nulla.
Parlando con gli organizzatori dell'escursione si può tornare in airport al mattino.

2025-09-20 via Nuitee
Q
Quickjet family_with_children it
2
Pros:

posizione abbastanza in vicinanza a Kumai dove si prende la barca per il tour

Cons:

albergo vecchio, wi-fi con bassissima connezione, service quasi inesistente, bagno non pulitissimo, prezzo troppo alto per la qualità offerta. Conviene ottimizzare al meglio la partenza e l'arrivo del boat trip con i voli per evitare di perdere tempo in posti simili, a maggior ragione che la cittadina non ha nulla da offrire.

2025-09-13 via Nuitee
V
Vincent couple fr
8
Très bien
Pros:

Très bel hôtel, relativement bien situé

Cons:

La chasse d’eau des toilettes ne fonctionnait pas et les espressos étaient payants au petit déjeuner.

2025-08-19 via Nuitee
P
Puja group in
10
Exceptional
Pros:

Clean, courteous staff

2025-06-24 via Nuitee
M
Mark solo traveller nz
4
Hotel needs to invest more on room maintenance
Pros:

The staff were friendly. Pool area and the common areas were nicely maintained

Cons:

The room smelt damp and mouldy. The paint was very tired and poorly maintained. There arppeared to be cigarette burns on the wooden surfaces

2025-05-19 via Nuitee
C
Chris solo traveller us
9
Superb
2025-02-01 via Nuitee
A
Alan young couple gb
8
Very good
2025-01-23 via Nuitee
A
Alan young couple gb
9
Friendly, efficient service, very comfortable stay
Pros:

Very friendly welcome, Excellent Breakfast buffet, nice meals in Restaurant with choice of Indonesian and Western dishes.
Very pleasant swimming pool with good changing facilities.

Cons:

Nearby Mosque very noisy in the night

2024-12-09 via Nuitee
S
Stephen solo traveller us
8
Very good
Pros:

Breakfast is outstanding. Staff is exceptional. Pool was great for swimming laps.

Cons:

twin beds

2024-11-15 via Nuitee
D
Deborah solo traveller us
10
Exceptional
2024-11-05 via Nuitee
S
Suzette with friends us
10
Exceptional
Pros:

Pool

2024-10-26 via Nuitee
M
Michele with friends us
7
Good
2024-10-20 via Nuitee
S
Steen group dk
9
good choice for transit stay
Pros:

Nice staff receptions as well as restaurant

Cons:

nothing

2024-10-04 via Nuitee
L
Louise young couple au
8
Good value for money
Pros:

Nice and clean and quiet. Helpful staff

2024-09-30 via Nuitee
R
Roksana young couple be
10
Great hotel before or after the trip to Tanjung Puting NP
Pros:

Great staff, comfy hotel with nice pool. Buffet breakfast with a lot of choice. The receptionist let us check in at 8am. The room was spacious and very clean.

Cons:

Nothing

2024-09-24 via Nuitee
F
Fernando with friends es
7
Good
Pros:

Swimming pool

Cons:

Some of the facilities were a bit old and neglected. Restaurant was missing many items from the menu. I contracted a 90’ massage but it only lasted 70’.

2024-09-01 via Nuitee