Casa Ka'an Rio.

Hotels
8.3 (50 reviews)
10 x 21 Y 23 Casa Blanca con cafe, frente de la marina. , Río Lagartos , mx

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Facilities

Air conditioning
Express check-in/check-out
Tour desk
Public Bath
Fire extinguishers
Key access
Television in common areas
Express check-in
Free wired internet
Internet access

Review Highlights

Pros:
Spacious rooms
Friendly staff
Clean facilities
Cons:
Noise issues
Lack of pool
No parking

Categories

Cleanliness
8.16
The rooms are described as clean, contributing positively to the overall experience.
Service
8.63
The staff is mentioned positively, with a warm welcome and good service.
Location
8.17
Good location mentioned but with noise issues from traffic and outside disturbances.
Room Quality
9.12
Spacious rooms with beautiful bathrooms have been positively highlighted.
Amenities
7.15
Lack of pool and parking mentioned; thus, amenities are seen as lacking.
Value for Money
8.61
The overall value is considered satisfactory given the room quality and service.
Food and Beverage
8.46
No specific mentions of food and beverage quality, rated as standard.
Overall Experience
8.13
A generally good experience, despite some drawbacks like noise and lack of pool.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:11

Property Description

Stunning Lake Views and City Scenery

Luxurious Rooms with Modern Amenities

Relaxing Sun Terrace to Unwind

Experience the beauty of Río Lagartos at Casa Ka'an Rio. Indulge in breathtaking lake views from your own patio and enjoy complimentary WiFi throughout your stay. Each room boasts a private bathroom, air conditioning, and a flat-screen TV, ensuring a comfortable retreat. Take in the cityscape from your room and unwind on the sun terrace. With Cancún International Airport just 243 km away, convenience meets luxury at Casa Ka'an Rio. Book now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 50 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.17
Room Quality: 9.12
Amenities: 7.15
Value for Money: 8.61
Food and Beverage: 8.46
Overall Experience: 8.13
M
Marjolaine • couple • fr
6
ok
Pros:

Grande chambre, belle salle de bain

Cons:

Pas grand chose autour, dommage qu'il y avait pas la piscine de disponible (pas d'eau).

2025-12-18 • via Nuitee
A
Anthonia • couple • nl
7
Pros:

Goede locatie met uitzicht op de mangroven , groot bed

Cons:

‘‘s nachts veel geluid, blaffende honden, verkeer en luidruchtige kinderen.

2025-12-12 • via Nuitee
G
Gabriela • extended_group • br
7
Really good, but annoying dog barking
Pros:

Amazing facilities and staff.

Cons:

There was a neighbour's dog barking from 5am until around 7am non stop... I usually sleep fine with noises, but that was horrible....

2025-11-28 • via Nuitee
M
Montanoise • couple • fr
8
2025-11-27 • via Nuitee
P
Pierre • couple • fr
8
Pros:

Accueil chaleureux, propre et confortable

2025-11-17 • via Nuitee
D
Delfolie • solo_traveller • fr
10
2025-11-13 • via Nuitee
S
Semlali • solo_traveller • be
10
2025-11-11 • via Nuitee
C
Corinna • couple • de
9
2025-11-11 • via Nuitee
F
Fresbee • couple • pl
7
Pros:

Bardzo ładny i czysty pokój, dużo miejsca.

Cons:

Niestety lokalizacja jest przy ruchliwej drodze i do późna w nocy często jeździły motory powodując hałas i psy szczekały.

2025-11-09 • via Nuitee
L
Lilian • solo_traveller • au
9
2025-11-09 • via Nuitee
A
Alice • extended_group • fr
8
Très bon séjour
Pros:

La chambre est top rien à dire le lit est confortable et c’est propre

Cons:

Pas de piscine car en maintenance ce n’était pas notifié lors de la réservation dommage

2025-10-30 • via Nuitee
C
Cristina • extended_group • es
7
2025-08-30 • via Nuitee
E
E. • extended_group • mx
10
2025-08-24 • via Nuitee
C
Chiara • couple • it
10
2025-08-23 • via Nuitee
D
DAVID • family_with_children • mx
10
Pros:

El lugar bien tranquilo

Cons:

No tiene estacionamiento pero no fue ningún problema

2025-08-16 • via Nuitee
Y
Yarden • young couple • bg
8
Very nice
Pros:

Clean room and bathroom, big comfortable bed.
The pool was also nice. We asked for an internal room so the street noise wasn’t really disturbing.
Strong A/C.

Cons:

The bathroom had no toilet seat and no toilet paper when we arrived, but we were so tired after the day trip so we didn’t ask them to repair it.
It took a lot of time for the water in the shower to become hot.

2025-01-31 • via Nuitee
R
Romain • young couple • fr
10
we extended our stay with pleasure
Pros:

Simple but good, what you see is what you get.
the room was comfortable in any aspect (lightning / bed softness / temperature / calmness ...) and clean ! we even extend our stay for a 2nd night.
the staff is very helpful and can get you anything you need in Rio Lagartos.

2025-01-28 • via Nuitee
K
Kenneth • solo traveller • no
7
Overall, the place is clean and nice! Worth the money if you don't need complete silence at nights.
Pros:

Nice swimming pool. Pleasant host (owner?). Clean room, and they clean whenever you want. Quite new building. On the outskirts of town, but the town is small, so everything is within 2-8 minutes walk away.

Cons:

Like everywhere in Mexico, it takes time to get hot water in the shower. But when it got warm, it did not go cold too yearly. Not all 'staff' very interested in my well behaviour, but that's probably because I don't speek spanish. Host (owner) was very pleasant and asked me whenever I saw him if I needed something, but he was also very busy with his new baby - less than a year old.

There is a lot of noice from dogs and cats etc. during the night.

2025-01-09 • via Nuitee
L
Lindsay • young couple • us
1
Bad
Cons:

Very low water pressure to take a shower or flushing toilet. No toilet papers. We have to request for toilet paper. It's very noisy at night.

2024-12-07 • via Nuitee
B
Boklage • young couple • mx
9
Superb
2024-08-12 • via Nuitee