Twin Peaks Hotel

Hotels
7 (590 reviews)
2160 Market Street , San Francisco , us

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Facilities

Non-smoking rooms
Luggage storage
Non-smoking throughout
Fire extinguishers
Smoke alarms
Key access
Front desk (limited hours)
Free wired internet
Internet access
Housekeeping on request

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Dated interiors
Room quality issues
Limited amenities

Categories

Cleanliness
6.71
Some reviews mentioned dated interiors and a lack of amenities; generally acceptable cleanliness but improvements needed.
Service
7.68
Friendly and efficient check-in noted, but some reviews indicated unfriendly front desk interactions.
Location
8.72
Multiple reviews praised the prime location, being close to Castro and major attractions.
Room Quality
6.17
Several complaints about room condition, including issues with heating and dated furniture.
Amenities
5.2
Limited amenities mentioned, with some guests noting inadequate facilities and poor room conditions.
Value for Money
7.16
Guests feel the price is appropriate for the location, despite some room quality issues.
Food and Beverage
7.21
Not specifically mentioned, but generally expected to be standard for this hotel tier.
Overall Experience
7.18
Mixed feelings; generally positive about location and value but concerns about room conditions and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:21

Property Description

Convenient Location
Situated in the vibrant Castro District and just a short drive from popular attractions like Golden Gate Park and Union Square, Twin Peaks Hotel offers a prime location for exploring San Francisco.

Comfortable Accommodations
Enjoy a city view and unwind with satellite TV in every room. For added convenience, select rooms feature en suite bathrooms with a hairdryer, ensuring a comfortable stay for all guests.

Exceptional Amenities
Benefit from complimentary Wi-Fi throughout the hotel, luggage storage services, and a 24-hour reception for any assistance needed during your stay at Hotel Twin Peaks San Francisco.

Experience the best of San Francisco at Twin Peaks Hotel - book your stay now for a memorable trip!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 590 reviews
Cleanliness: 6.71
Service: 7.68
Location: 8.72
Room Quality: 6.17
Amenities: 5.2
Value for Money: 7.16
Food and Beverage: 7.21
Overall Experience: 7.18
G
Gavin • couple • us
10
2026-02-14 • via Nuitee
S
Stephanie • solo_traveller • au
5
Overall very basic accommodation and paid quite alot.
Pros:

Location was good, easy transport and short walk.

Cons:

Paid alot of money, for something very very basic.
Renovations unfinished.
Pillows terrible, bed quite hard

2026-02-13 • via Nuitee
K
Kevin • solo_traveller • us
10
2026-02-09 • via Nuitee
T
Tinnon • solo_traveller • us
10
2026-01-24 • via Nuitee
S
Saisanthosh • couple • us
10
Pros:

The hotel staff were very kind and helpful

2026-01-21 • via Nuitee
S
Schaeffer • couple • us
8
Great budget friendly hotel. The staff is really cool and I’d stay here again.
Pros:

Room was well cleaned and cozy. Place is in a really convenient area. I was able to walk right across the street to cvs for some stuff I needed. Staff is phenomenal, Peter is the man! Bathrooms were clean especially for a shared space. The fan in the room worked really well and I liked that all could be controlled with the remote

Cons:

My biggest issue is that my comforter had some big dark spots.

2026-01-21 • via Nuitee
9
971 • solo_traveller • bl
8
2026-01-20 • via Nuitee
M
Michael • solo_traveller • us
8
Met needs of this singer traveler without breaking the budget
Pros:

Location was excellent for what I needed.

Cons:

N/A

2026-01-19 • via Nuitee
N
Natalie • couple • us
5
2026-01-19 • via Nuitee
N
Noah • solo_traveller • us
8
2026-01-19 • via Nuitee
D
Dominik • couple • ch
6
2026-01-19 • via Nuitee
S
Salvador • solo_traveller • mx
8
just to sleep, nothing fancy
Pros:

The location was convenient, just an 8-minute walk to the Castro area, full of LGBTQ+ bars and clubs, and close to public transportation in any direction. The room was fine for sleeping and felt comfortable to me (only for what is needed, rest and sleep). There were shared bathrooms and two showers on the floor, which were usually available, and overall, the place felt quiet, even with the window open.

Cons:

That said, there were several issues during my stay. The room had a damp smell, the remote control barely worked due to battery problems, the window blind was broken, and the main ceiling light didn’t turn on (I had to rely on the sink light, which luckily did work). The Wi-Fi only functioned if you disabled your privacy settings, which felt invasive. On top of that, the front desk staff came across as unfriendly and since they represent the face of the property, it left a poor impression. If someone doesn’t enjoy working in customer service, maybe they shouldn’t be doing it.

2026-01-19 • via Nuitee
L
Lane • solo_traveller • us
7
The hotel for the price a location was great. I will stay at the hotel again when in town.
Pros:

The hotel is located in the Castro district on Market street. Lots of trendy restaurants.

Cons:

The hotel does not have AC which is not needed since It’s s no very hot, however the windows are able to be raised and that kept the room reality cool at night. The hotel could install ceiling fans or have an electric fan in the room for air circulation would be nice during the day. I was there last week in September.

2026-01-19 • via Nuitee
N
Nicholas • couple • us
1
Absolutely disgusting
Pros:

Nothing

Cons:

Everything

2026-01-19 • via Nuitee
L
Luis • couple • co
3
Reclamo
Pros:

Era algo cómodo

Cons:

El baño era compartido

2026-01-19 • via Nuitee
C
Carlos • solo_traveller • nl
10
2026-01-19 • via Nuitee
M
Matthew • solo_traveller • us
10
2026-01-19 • via Nuitee
X
Xinyun • couple • us
8
Pros:

The lady at the front desk is super nice and helpful!

Cons:

We thought the bathroom was in-suite, but it’s actually in the hallway, dorm room style. There’s also no fridge or microwave. I guess we should have paid attention when viewing the listing. But overall I think it’s good value given the price and such a great location.

2026-01-19 • via Nuitee
R
Randy • couple • us
7
Pros:

Excellent location and value

Cons:

Storage was lacking. We had to keep our clothes in our suitcases.

2026-01-19 • via Nuitee
D
Delaine • couple • us
1
2026-01-18 • via Nuitee