Caribbean Hotel Santo Domingo

Hotels
6 (1269 reviews)
calle Santiago 53 , Santo Domingo , DO
+1 829-310-2576

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Room quality issues

Categories

Cleanliness
3.71
Several reviews highlight poor cleanliness, with dirty rooms and unclean linens mentioned frequently.
Service
8.18
The staff was described as cooperative and helpful, but there were issues with reception and booking.
Location
8.72
Many reviews noted a good location, with easy access to nearby attractions.
Room Quality
4.67
Reviews cited issues with room conditions and amenities, leading to a generally negative perception.
Amenities
4.7
Reports of inadequate water pressure and missing necessities affected the satisfaction with amenities.
Value for Money
5.66
Some reviews suggested the price was reasonable, but many felt the quality did not match the cost.
Food and Beverage
5.71
No specific mentions of food or beverage services were noted.
Overall Experience
6.68
Mixed feelings were expressed overall, balancing positive staff interactions with multiple issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 13:42

Property Description

Central Location
Located in the heart of Santo Domingo, Caribbean Hotel Santo Domingo offers convenience and accessibility to popular attractions like Puerto Santo Domingo and Catedral Primada de America.

Comfortable Rooms
The air-conditioned rooms at the hotel are equipped with modern amenities including a flat-screen TV, private bathroom, and fridge, ensuring a comfortable stay for guests.

Convenient Facilities
Guests can enjoy the convenience of a business centre, 24-hour front desk, and vending machines with snacks and drinks, making their stay at Caribbean Hotel Santo Domingo hassle-free.

Experience the perfect blend of comfort and convenience at Caribbean Hotel Santo Domingo. Book your stay now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

6
Based on 1269 reviews
Cleanliness: 3.71
Service: 8.18
Location: 8.72
Room Quality: 4.67
Amenities: 4.7
Value for Money: 5.66
Food and Beverage: 5.71
Overall Experience: 6.68
G
georges f • solo_traveller • co
1
Pros:

Nothing

Cons:

The staff is unfriended, bad service , no education, , dirty , no maintenance, and the bed survived worldwar 2 .
No internet

2026-09-19 • via Nuitee
N
Niebla Pérez • solo_traveller • do
4
Pros:

El personal que trabaja ahi es muy agradable y ayuda en todo

Cons:

Las condiciones de alojamiento estan malas, en mi caso, el cuarto no tenia ni aire acondicionado porque estaba roto, la instalación sanitario muy vieja y deteriorada, la limpieza no era buena, no hay agua caliente

2026-09-18 • via Nuitee
M
Mcdonald • solo_traveller • jm
2
2026-09-16 • via Nuitee
K
Kiskeyana • solo_traveller • do
1
Horrible. No importa que sea barato. Es horrible
Pros:

Cuando llegué me dijeron que no tenían habitación disponible pese a tener una reserva, ya que supuestamente la señora no limpió y ya se había ido. Además el lugar olía a orina de gato, quizá lo mejor fue que no pude quedarme. Pero era tarde de noche y fue terrible tener que buscar otro lugar.

Cons:

Horrible

2026-09-14 • via Nuitee
M
moran • solo_traveller • do
1
2026-09-14 • via Nuitee
C
Carmelo Junior • solo_traveller • do
1
2026-09-12 • via Nuitee
M
Medina Pérez • solo_traveller • do
1
2026-09-12 • via Nuitee
S
SANCHEZ • solo_traveller • do
8
2026-09-12 • via Nuitee
Y
Yvrose • solo_traveller • do
9
Pros:

La amabilidad de la Muchacha

2026-09-11 • via Nuitee
H
Hugo Fernando • solo_traveller • co
8
Pros:

La atencion

2026-09-11 • via Nuitee
N
Nicolas • solo_traveller • hu
1
Worst place in whole Santo Domingo
Pros:

Nothing was good at this place

Cons:

Despicable people, reception guy rude, they did not have the rooms and wanted us to pay for extra rooms, not even the low price matches how bad this is

2026-09-09 • via Nuitee
N
Nicolas • extended_group • hu
1
2026-09-09 • via Nuitee
D
Dominguez • solo_traveller • pr
9
Pros:

Limpieza frecuente

Cons:

NO agua caliente, mejorar la presion

2026-09-07 • via Nuitee
A
Amine • solo_traveller • fr
2
Sorcellerie
Pros:

Rien

Cons:

Il s'agit d'une arnaque pour vous redirigé vers un autre hôtel sous traitant (l'autre hôtel est correct je dois être honnête). Attendez vous à être accueilli avec agressivité préalable de la part de la vieille pie à l'accueil avant même que vous n'ayez dit bonjour. Et que le bon Dieu soit avec vous si vous osez prononcé un mot en votre défense se serait considéré comme un crime de la part de la sorcière. Bon courage si vous souhaitez réservé malgré tout vous êtes bien fou.

2026-09-07 • via Nuitee
D
Danilo • solo_traveller • it
1
2026-09-06 • via Nuitee
N
Nieves • couple • us
8
2026-09-05 • via Nuitee
Белоненко • solo_traveller • ua
10
2026-09-04 • via Nuitee
S
soila • solo_traveller • cw
1
No pierdan su tiempo
Pros:

Nada, cuando llegue me dijeron que me transfería a otro hotel. El personal trató de atriulirle a Booking el problema. Ese lugar es una pensión.

Cons:

Todo, no lo recomiendo

2026-09-04 • via Nuitee
A
Ambioris • solo_traveller • do
1
Cons:

Que realicé una reserva y al momento de llegar el hotel estaba lleno, ni siquiera me llamaron para confirmar.

2026-09-04 • via Nuitee
R
ronald • solo_traveller • fr
1
Pros:

Il ma envoyé dans autres hôtel très sales au niveau de ménage mauvaise qualité

Cons:

Les employeurs respectaient pas les clients j'aime pas du tout les hôtels il m'a envoyé

2026-09-03 • via Nuitee