Caribbean Hotel Santo Domingo

Hotels
6 (1051 reviews)
calle Santiago 53 , Santo Domingo , do

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Room quality issues

Categories

Cleanliness
3.71
Several reviews highlight poor cleanliness, with dirty rooms and unclean linens mentioned frequently.
Service
8.18
The staff was described as cooperative and helpful, but there were issues with reception and booking.
Location
8.72
Many reviews noted a good location, with easy access to nearby attractions.
Room Quality
4.67
Reviews cited issues with room conditions and amenities, leading to a generally negative perception.
Amenities
4.7
Reports of inadequate water pressure and missing necessities affected the satisfaction with amenities.
Value for Money
5.66
Some reviews suggested the price was reasonable, but many felt the quality did not match the cost.
Food and Beverage
5.71
No specific mentions of food or beverage services were noted.
Overall Experience
6.68
Mixed feelings were expressed overall, balancing positive staff interactions with multiple issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 13:42

Property Description

Central Location
Located in the heart of Santo Domingo, Caribbean Hotel Santo Domingo offers convenience and accessibility to popular attractions like Puerto Santo Domingo and Catedral Primada de America.

Comfortable Rooms
The air-conditioned rooms at the hotel are equipped with modern amenities including a flat-screen TV, private bathroom, and fridge, ensuring a comfortable stay for guests.

Convenient Facilities
Guests can enjoy the convenience of a business centre, 24-hour front desk, and vending machines with snacks and drinks, making their stay at Caribbean Hotel Santo Domingo hassle-free.

Experience the perfect blend of comfort and convenience at Caribbean Hotel Santo Domingo. Book your stay now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

Location

Guest Reviews

6
Based on 1051 reviews
Cleanliness: 3.71
Service: 8.18
Location: 8.72
Room Quality: 4.67
Amenities: 4.7
Value for Money: 5.66
Food and Beverage: 5.71
Overall Experience: 6.68
L
Louis • couple • do
1
2026-02-13 • via Nuitee
M
Martinez • family_with_children • do
1
Cons:

La irresponsabilidad, cuando llegue al hotel ya desde la reserva hecha por Booking y por teléfono no tenían disponible.

2026-02-12 • via Nuitee
T
Taveras Lebron • family_with_children • do
1
2026-02-12 • via Nuitee
S
Saint-lot • family_with_children • do
10
2026-02-10 • via Nuitee
O
Oscar • couple • pe
5
Pros:

LA UBICACION Y PARQUEO

Cons:

ATENCION EN EL DESAYUNO Y LA LIMPIEZA DE HABITACIONES, HABIAN CUCARACHAS.

2026-02-10 • via Nuitee
E
Eneas • family_with_children • br
10
Pros:

De tudo, eles são excelentes.

2026-02-09 • via Nuitee
H
Hugo • family_with_children • ar
10
2026-02-09 • via Nuitee
W
Wennifer • solo_traveller • do
1
2026-02-09 • via Nuitee
E
Eneas • family_with_children • br
10
Muy amable
Pros:

El personal es muy amable, la habitación está limpia y no hay ruido. Un ambiente tranquilo para dormir. Lo recomiendo y me alojaré allí de nuevo cuando regrese a Santo Domingo.

2026-02-09 • via Nuitee
P
Puing • family_with_children • co
8
Pros:

El lugar está cerca del malecón y de la ciudad colonial, es un buen lugar si quieres ir caminando a conocer lo que ofrece Santo Domingo.
Lens y Yohana son excelentes personas.

2026-02-08 • via Nuitee
S
Sergei • solo_traveller • ee
8
2026-02-08 • via Nuitee
G
guipi • family_with_children • mx
1
Pros:

Mi opinión es que esta cadena de hotel es muy irresponsable por qué aceptan la reservación y cuando llega uno dicen que no hay habitación

Cons:

Que no hay habitaciones con reserva de Booking y tiene uno que buscar hotel y gasta uno más

2026-02-08 • via Nuitee
N
Naeem • solo_traveller • pk
10
I wish to come again and live in this hotel.
Pros:

This is a very good hotel. The staff is much co-operative. The room service is very good. The perfect location. I felt like a live in My hiuse.

Cons:

Everything good.

2025-10-04 • via Nuitee
N
Navassi • extended_group • gt
4
Pros:

Excelente ubicación, el precio.

Cons:

Las instalaciones estaban sucias, la sábanas de la habitación parecía que no habían sido cambiadas en días, no había suficiente agua en la ducha, las instalaciones algo viejas y descuidadas, está bien con relación al precio pero se sugiere mejorar la limpieza

2025-10-04 • via Nuitee
T
The Gallery • solo_traveller • do
1
2025-10-03 • via Nuitee
W
William • solo_traveller • co
3
Pros:

No me interesó. Lo vi muy inseguro.

Cons:

Las instalaciones.

2025-10-02 • via Nuitee
H
herra batista • solo_traveller • do
1
Mejorar la higiene y el agua de baño
Pros:

Solo que pude dormir en una cama

Cons:

Las sabanas y toallas sucias
La ducha con poca agua y rota también para uno bañarse

2025-10-01 • via Nuitee
L
Louis • solo_traveller • fr
8
Pros:

Tout

Cons:

Rien

2025-09-29 • via Nuitee
C
camano • couple • us
10
2025-09-28 • via Nuitee
F
francois • family_with_children • lb
10
2025-09-18 • via Nuitee