Caribbean Hotel Santo Domingo

Hotels
6 (1161 reviews)
calle Santiago 53 , Santo Domingo , do

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Room quality issues

Categories

Cleanliness
3.71
Several reviews highlight poor cleanliness, with dirty rooms and unclean linens mentioned frequently.
Service
8.18
The staff was described as cooperative and helpful, but there were issues with reception and booking.
Location
8.72
Many reviews noted a good location, with easy access to nearby attractions.
Room Quality
4.67
Reviews cited issues with room conditions and amenities, leading to a generally negative perception.
Amenities
4.7
Reports of inadequate water pressure and missing necessities affected the satisfaction with amenities.
Value for Money
5.66
Some reviews suggested the price was reasonable, but many felt the quality did not match the cost.
Food and Beverage
5.71
No specific mentions of food or beverage services were noted.
Overall Experience
6.68
Mixed feelings were expressed overall, balancing positive staff interactions with multiple issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 13:42

Property Description

Central Location
Located in the heart of Santo Domingo, Caribbean Hotel Santo Domingo offers convenience and accessibility to popular attractions like Puerto Santo Domingo and Catedral Primada de America.

Comfortable Rooms
The air-conditioned rooms at the hotel are equipped with modern amenities including a flat-screen TV, private bathroom, and fridge, ensuring a comfortable stay for guests.

Convenient Facilities
Guests can enjoy the convenience of a business centre, 24-hour front desk, and vending machines with snacks and drinks, making their stay at Caribbean Hotel Santo Domingo hassle-free.

Experience the perfect blend of comfort and convenience at Caribbean Hotel Santo Domingo. Book your stay now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

Location

Guest Reviews

6
Based on 1161 reviews
Cleanliness: 3.71
Service: 8.18
Location: 8.72
Room Quality: 4.67
Amenities: 4.7
Value for Money: 5.66
Food and Beverage: 5.71
Overall Experience: 6.68
C
Claus Martin • solo_traveller • sr
5
was ok
Pros:

location and staff good, Location good,

Cons:

no outside seating possibilities

2026-05-09 • via Nuitee
D
Diana Carolina • family_with_children • do
3
mala
Pros:

precio

Cons:

horriblemente sucia la habitacion y sobre todo el baño

2026-05-08 • via Nuitee
E
Estefania • couple • es
1
Me dejaron tirada en la calle y no me dieron alojamiento teniendo reserva anticipada de meses
Pros:

Nada porque me dejaron tirada en la calle con la reserva echa unos meses antes

Cons:

Nada

2026-05-08 • via Nuitee
L
LW • solo_traveller • us
1
2026-05-07 • via Nuitee
V
Valdez • solo_traveller • do
9
2026-05-07 • via Nuitee
L
LW • solo_traveller • us
1
Pros:

Nothing

Cons:

Everything

2026-05-07 • via Nuitee
J
José Luis • family_with_children • do
1
Cons:

Cuando llegamos no había habitación disponible

2026-05-06 • via Nuitee
J
Jose Antonio • solo_traveller • es
6
2026-05-05 • via Nuitee
B
Brenda • couple • pe
1
Peor hotel del mundo El Renacer
Pros:

Nada nada nada !

Cons:

Dios necesito un ministerio en este país que vaya a inspeccionar estos hoteles en este país. Su cuarto era hongueado que había mucha humedad , cucarachas paseándose , yo que sufro de alergias me estaba muriendo del olor de humedad . Es el peor hotel del mundo que he ido. Vaya a Peru y ni el hotel más económico es tan mierda como este. El check in fue una hora después y ni desayunamos porque tan feo que es el hotel que daba miedo comer ahí .

2026-05-04 • via Nuitee
V
Victor • solo_traveller • es
10
2026-05-03 • via Nuitee
S
Stine • solo_traveller • de
1
2026-05-02 • via Nuitee
Y
Yair • solo_traveller • co
1
Me confirmaron la reserva y cuando llegue no había habitaciones ni cama para mi me terminaron mandando para otro hotel
Pros:

Nada por qué nunca me pide quedar ahí

Cons:

Me confirmaron la reserva y cuando llegue no había habitaciones ni cama para mi

2026-05-02 • via Nuitee
C
CHRISTOPHER • solo_traveller • be
3
Pros:

Personnel sympathique mais limite dans les solutions

Cons:

Plus de chambre disponible le jour j malgre la reservation

2026-05-02 • via Nuitee
S
SoniaPV • solo_traveller • es
1
2026-04-30 • via Nuitee
R
Robert • solo_traveller • gb
1
Cons:

This is genuinely the worst hotel I've ever been to, and believe me that's saying something. That's all you need to know. Not worth it for the cheap price.

2026-04-30 • via Nuitee
D
Disla • couple • do
10
2026-04-30 • via Nuitee
S
Sanja • family_with_children • jm
1
Dont book here
Pros:

Nothing because I did not get to even experience the hotel.I booked this and showed up flying all the way from Jamaica and did not get to stay because they claimed they did not have any rooms. Ridiculous service and very distasteful handling of reservations

Cons:

I did not get to even experience the hotel.I booked this and showed up flying all the way from Jamaica and did not get to stay because they claimed they did not have any rooms. Ridiculous service and very distasteful handling of reservations

2026-04-30 • via Nuitee
R
Reid • family_with_children • jm
10
Pros:

Everything

Cons:

Nothing

2026-04-29 • via Nuitee
G
gimena • family_with_children • ar
10
Muy lindo todo
Pros:

Excelente ubicación ! Muy atento el personal.

Cons:

No hay agua caliente (pero no se puede bañar tranquilamente)

2026-04-29 • via Nuitee
A
Alba Rosmery • solo_traveller • do
1
Pros:

Na

Cons:

Cuando reserve y llegue al hotel no había habitaciones, no obstante vi una de las habitaciones y no era para nada como en las fotos

2026-04-28 • via Nuitee